Forum › Forums › Freesat HD › FOXSAT HDR › Problem with info on Foxsat HDR
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Anonymous.
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February 10, 2018 at 7:53 pm #19646
Anonymous
InactiveMy wife asked me what was wrong with the Humax Foxsat HDR.
She had pressed the “i” remote button expecting to get the current programme and times displayed, however the programme info displayed was from 13:15 and the current time was 18:06. Using the right and left button worked fine but not after pressing “i” on the remote. Still got same problem nearly 3 hours later. Normally you cannot get the previous programmes on the display.
Running Radyon 4.1.1 custom software, not been an issue in 4 years since installed.
Anyone any ideas?
February 10, 2018 at 8:37 pm #84244grahamlthompson
ParticipantTry removing the power for 10 mins. After restoring power let the box reboot to start the clock and shut down. Re-boot and see if the problem exists. The symptoms suggest the internal clock has failed.
February 10, 2018 at 9:12 pm #84245Anonymous
Inactiveodd as it seems I am having the same problem!
February 10, 2018 at 9:12 pm #84246Anonymous
InactiveSnoopy – noticed the same problem on my HDR. Tried unplugging, but no improvement. Is it something to do with the epr, seeing as we are both having the same problem. I hope it sorts itself out.
February 10, 2018 at 9:14 pm #84247Anonymous
InactiveWe could always blame the Nort Koreans, they seemed to get blamed for most things
February 10, 2018 at 9:14 pm #84248Anonymous
InactiveOk thanks Graham, will check that again, did power off and waited a couple of minutes, maybe not long enough, it shows the correct time on the top line of the “i” display but the programme is still from 13:15, and does not change. Guide works fine as well. Telnet shows the system time correct as well. But yes could be the clock chip, I guess it must get its time from the satellite or NTP as its networked, although NTP often doesn’t correct the time if its too far out of sync.
February 10, 2018 at 9:15 pm #84249Anonymous
InactiveWe could always blame the Nort Koreans, they seemed to get blamed for most things
February 10, 2018 at 9:21 pm #84250Anonymous
Inactivewe are having the same problem we are in the south west of England and our info is stuck at 13:15 as well means that all my recordings are not happening as it does not know that they are on.
February 10, 2018 at 9:29 pm #84251Anonymous
InactiveMy programmes are recording okay, despite the info being stuck at 16.00 hrs. When I am on the epg, I cannot jump to a different channel, so I have set the channel number manually.
February 10, 2018 at 9:42 pm #84252Anonymous
InactiveJust joined to add my name to the list of people with this issue!
also tried:
– Switching off & on
– Unplugging at wall & plugging back in
– Looking for software update (nope!)
Somewhat comforted it’s not just us.
February 10, 2018 at 9:48 pm #84253grahamlthompson
ParticipantJust booted my HDR-1000S. Lost lots of channels on the epg, all recordings thie evening have failed. Someone/Something has really screwed up. Follows a series of issues on both BBC and ITV.
February 10, 2018 at 9:55 pm #84254Anonymous
InactiveAlso got the same issue. Tried the power off too – and also doing a retune – all to no avail
Also tried calling freesat help – closed till Monday.
February 10, 2018 at 9:56 pm #84255Anonymous
InactiveLooks like it’s fixed now (after 8 hours).
February 10, 2018 at 9:58 pm #84256Anonymous
InactiveNot fixed here (Hampshire) yet!
February 10, 2018 at 9:59 pm #84257Anonymous
InactiveNot fixed here (Hampshire) yet!
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