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Can anyone tell me under what circumstances the following occurs.
When in Guide while receiving broadcast information an attempt to set a recording results in “Notice. Please wait for receiving broadcast information.”
Reported by a DS poster who also mentions that receiving broadcast info remains on screen for 40 secs – a good 10 secs more than my box. Could this be a poor freesat transponder signal?
As the OP to use manual tune and select the Freesat home transponder and post sig strength and quality.
My box says 11427 H 27500 2/3 (for some bizarre reason others report their box says 11428)
In my case currently reporting 90% sig 100% quality. Dry but overcast conditions.
REPASSAC – 8 hours ago »
Reported by a DS poster who also mentions that receiving broadcast info remains on screen for 40 secs – a good 10 secs more than my box. Could this be a poor freesat transponder signal?
This new feature really hacks me off! I don’t know why they’ve changed it to behave this way – I bet all to do with Freesat+ data changes!!
When we’re waiting for something it does seem to take longer than it actually does – the poster need to time it with a watch and not just guess. Having said this, I’ve experienced that sometimes it seems to take a lot longer than 30secs!
Please, what do you get if your folllow Grahams advise?
Way back in the stone age a certain poster named Barry spotted that the mysterious stuck receiving programme information was cured by the simple expedient of a freesat tune
Sadly the stone tablets were lost in a cataclysmic eruption resulting in the total loss of massive amounts of data from a certain source
Some of us ancient readers remember this advice from the sage and find it still works in AD 2011.
I have not experienced this problem, but I rarely press guide anyway. Only after a factory reset to populate the epg or to check a posting. The last time I checked with a stop watch it took 28 seconds on V1.00.15.
However there does seem to be some evidence that V15 might have some sort of problem with the download time of the full epg (possibly signal related).
I will try a few timed tests tomorrow
The OP reported that receiving broadcast info was on screen for 42 secs.
He reports freesat signal “fluctuating, but generally 90% Strength and 30 – 40% quality.
C4Hd, the strength is 100% but the quality is only 20%. Often the signal lock is lost altogether and then both strength and quality drop to zero.
Some of the other EB streams, neither my SKy HD or HDR will lock on to the signal at all. I have checked the dish alignment, but that is not easy because I can’t distinguish between the two satellite locations with my cheap meter.
I am confused as well because the signal strength might be 100% but the channel is still unwatchable.”
The 100% signal is most likely mainly noise. If you look up the skew settings for your location for EB1 and Astra 2 and try setting the lnb about midway. Then tweak for max quality.
http://www.dishpointer.com will give you the numbers.
Just a guess may be the hdr is downloading the epg twice to recover the corrupted bytes as a result of the poor signal quality.
Just repeated the test I did the other day (result 28 seconds) it took about 45 seconds. Signal now 100% quality 90%. Another theory bites the dust.
Repeated test after a freesat retune with same result.
Is there now something different about the epg, does the boxes on V1.00.13 still only take around 30 seconds (one for Barry
)Why did my box on V1.00.15 only take 28 seconds a little while ago ?
For reference CH4-HD currently 90/90% with rock steady readings
I also think it is poor signal quality – shew being suspect. 30% quality is right on the edge. GT – will pass back your comments to the place you no longer post on.
I wonder is Barry knows what circumstances an attempt to record from the guide results in “Notice. Please wait for receiving broadcast information.”
I get the message as well, just tried for the first time in eons to set a recording while the guide was downloading. I have never seen it because I always use/schedule red anyway.
Presumably it’s what V1.00.15 does for some reason.
GT – Just checked my box – which was recording earlier. I get it as well so I guess it must be a 1.00.15 change. I was very surpised that I had not seen it before as I had 1.00.15 since it was first on the beta site.
Sorry I missed the question put to me in this one.
The simple answer is I have no idea why the notice pops up, but it is not perculiar to V15, have seen it myself on V13, not as often grant you.
I used to get this (very) occasionally, but nowhere like the frequency since I updated to V15. Strange that the update still hasn’t been announced on the DTG Downloads website – I wonder if Humax have pulled V15.
Hi All,
I have two identical HDRs fed from the same multi-output LNB. Since upgrading one of them to V15 OTA last week, I now get the ‘Notice. Please wait for receiving broadcast information.’ message every single time time I access the guide to set up recordings or a ‘watch’ even if on exiting the guide, I immediately access it again. It takes 50 seconds each time before it goes away.
The second box, still with V13 does not do this and although it says ‘Receiving Programme Information…’ at the top of the screen,(which remains for 32 seconds) I can still click on the programmes in the guide and set them up as I used to do on the first box before the upgrade.
So this very annoying and frustrating change is in the V15 upgrade.
I have emailed Humax to complain, but have of course had no response.
Hi,
I have the same problem.
To record via the guide I now press the record button on the remote rather than the Ok button.
Pressing the Ok button gives the “Receiving Programme info”.
Hello All,
After 18 mths of nigh on perfect functioning, our Humax HDR has just started doing exactly the same thing. First time was about one week ago on (I think) Film 4, now it’s doing it regularly on virtually all channels. Yesterday (june 10th) was very bad – did it on all channels except BBC1… but as soon as I finally got it to give me the usual pop up with the three choices of Watch, Record or Record Whole Series on BBC1 when I cancelled that and went back to the other channels then the EPG was working for them as well.
To be clear….
1) No, I’ve changed nothing since the last time it was working fine.
2) The weather was good.
3) My signal strength and quality both said 100%.
4) I’ve not touched my dish.
5) No-one has just put up any large structures in the direction my dish is pointing.
6) Same problem day and night.
7) It’s not a matter of seconds. No I haven’t stop-watched it because I don’t need the second hand on the clock to measure how much of my time it’s wasting, I need the minute hand.
Please can posters stop referring to the V15 “upgrade” because it has clearly been the V15 downgrade.
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