No sound

Forum Forums Freeview HD HDR 1800T, 2000T No sound

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  • #15083
    Anonymous
    Inactive

    I bought a HDR 2000T a couple of days ago and twice already I have had no sound output from it – in each case switching it to standby and back on had no effect.

    The first time I unplugged the power and plugged it back in – at that point the sound was back, but then after a few hours it was silent again.

    I did a factory reset, and again the sound was back – at the moment it is still working, but can anyone suggest why there was no sound at all? If it happens again I’ll have to take this back to the shop I think because presumably it’s a fault.

    #47748
    Anonymous
    Inactive

    What is processing the sound and how is it connected. HDMI?

    Was the channel being watched a HD channel?

    #47749
    Anonymous
    Inactive

    It was connected with HDMI, and it didn’t matter if it was on HD channels or SD – when there was no sound it didn’t make any difference.

    #47750
    Anonymous
    Inactive

    Sorry I should also have said the sound was being processed by a Sony Bravia television

    #47751
    grahamlthompson
    Participant

    If it happens again I would try a new hdmi cable (don’t pay a fortune).

    #47752
    Anonymous
    Inactive

    I am having the same problem, i only bought My humax HDR 2000t last week from argos. it was working fine until 2 days ago i put it on mute for a while and when i came back to it the sound wouldnt work i tried to play stuff that i had recorded , the film played but again no sound. eventually i turned all switches off at the wall for a few minutes and when i turned it back on the sound was working again!

    The same thing happened again last night and agin i switched all off at wall and switched on again and the sound was back.

    is there a fault? i am going to try a different HDMI lead as you suggest tonight and maybe i should default to factory settings. very frustrated as my father has a 9300t humax and thats why i bought Humax

    #47753
    Anonymous
    Inactive

    Hi

    Did you get this ‘no sound ‘ issue resolved?? Or did you return humax ?

    I have same ‘no sound’ problem when I turn put my tv (sharp aquos led) in to standby / then back on again. Only way to fix is to power-recycle the humax hdr-2000T

    (however I don’t have problems when connected to my sony bravia tv)

    #47754
    Anonymous
    Inactive

    I have the same problem, but mine is connected through HDMI to a Sony Bravia TV. I have tried all the suggestions and a new cable, but the only way to get it back on is to power cycle the HDR2000T.

    Has anyone got a fix for this issue, or is the only option to send it back?

    #47755
    Anonymous
    Inactive

    Have just spoken to Humax Technical support.

    The technical support chap said my sound problems were to do with my sharp TV … they said there are no problems with the HDR-2000T

    Looks like im on my own.

    Humax are offering no help. The box is not compatible with some tvs (humax refuse to acknowledge this)

    #47756
    Anonymous
    Inactive

    Thats odd as i have a Sony Bravia and its doing exactly the same thing

    #47757
    Anonymous
    Inactive

    Tune the PVR to a SD channel. Try both volume controls for the TV and for the PVR – look on screen for any mute indication from either.

    #47758
    Anonymous
    Inactive

    Volume controls go up and down but there is no sound, until you reboot the box

    #47759
    Anonymous
    Inactive

    I agree with mark

    The only way to fix is to reboot the hdr-2000t

    I have checked every obvious audio setting on both the TV and humax … nothing fixes it

    as well as problems encountered when powering tv off/on ….. I have also had no sound if I power the humax on before I power tv on

    I believe it is some sort of HDMI mis-match?? but not sure

    Do I have a faulty hdr-2000t ??… probably not. Its probably a software bug. It would have been nice if humax had acknowledged my reported issue, instead of dismissing it out of hand (and blaming the tv).

    PS – my hdr-2000t arrived direct from humax … covered in finger prints. Strange?? Couldn’t be a faulty return as it was the just arrived 1TB model?

    #47760
    Anonymous
    Inactive

    Hi,

    I have the same problem. On mine it happens when the humax hdr-2000t is on but I’ve turned my TV onto a different input source (like a DVD player) or I’ve turned the humax on before the TV. My TV is a Philips 32PFL5322 and I’m using an HDMI connection.

    I can get the sound back by doing a cold reset but this isn’t possible while it’s recording.

    Changing volume / mute functions on both TV and humax makes no difference when the sound has gone.

    I think this issue has occurred on the HDR fox t2 as well which is what the hdr-2000t pretty much is:

    http://www.avforums.com/threads/humax-hdr-fox-t2-no-sound.1404313/

    I have emailed Humax – maybe this is more common than they realise?

    #47761
    Anonymous
    Inactive

    I am connecting to a Sharp Aquos TV and have exactly the same issue.

    Humax support have recommended a reset to Factory Default.

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