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As it has finally been spotted elsewhere
Check out the new portal interface, and:
Whilst you can register on the site, and your devices as well (you need a reg code from the portal) an update to the units browser is required before functions are available to us, no timescales on that presently.
Tried to register, never received any email from Humax to complete authentication?
Hi All,
New here, 1st post so be gentle with me!
I’ve just spotted this new portal, and registered at myHumax, but when I log on to the webpage, I am told, on the “App Market” that “My Product does not support this feature”. When I go to the “TV Guide” section, I am told that there is “No data Found”.
I have entered the code from the device into the webpage, and entered the PIN I used when creating my account on the webpage, but no joy.
Are other users finding the same with their FOX-HS2s?
Am I missing some sort of update to my device perhaps?
HELP!
ta in advance!
forty-two – 3 minutes ago »
Am I missing some sort of update to my device perhaps?
Yes you need an update but as Humax have not released one and there is no indication of when they will release one you are in just the same position as all other HDR owners.
So does this lack of browser update mean the portal is completely useless? If I register will I be able to use BBC iPlayer? That’s the only part of the portal I use.
Frankly if Humax keep pratting around like this it looks like a plan to drive us all to YouView. The portal was working, why did it need to be changed?
Password? What on earth do I need to create a password for? i just want to use BBC iPlayer. So I either have to create yet another unique password and write it down so I don’t forget it, or run the risk of one of my standard passwords being leaked or stolen from Humax. Sigh. My iPad doesn’t need a password to run iPlayer, nor does YouView. What do Humax think they are playing at? I am sick to death of having to register on sites I only want to read.
I bought an HDR Fox T2 for my parents partly for iPlayer, and they have used it. I know them and they will be even less keen than me on registering (don’t like giving their email address to people that don’t need it). So that’s the end of that feature then. Their new Sony TV has iPlayer now so they’ll probably switch to that.
I think Humax underestimate how paranoid and/or lazy some people are. I predict a low takeup for registration.
1. The portal still works as it did before.
2. Bit of over reaction re password
You do not need to register to use the apps that are available now, only if you want to configure a personal set up of apps once we get the update – as I understand it presently.
I’ve tried to register on myhumax but get two errors:
– Your product does not support App market service.
– Incorrect Email address (ths when pressing confirm).
Any suggestions or explanation?
Both are self explanatory – they mean what they say.
Are you sure you input the correct email address? Try registering with a different one if it continues to complain.
The HDR T2 does not currently support the App Market service.
Only the standard apps that we have always had – iPlayer, Flickr, Wiki@TV, Radio, YouTube will show up on the Portal on the box.
The website will not show you those at the moment.
It hopefully will support the App Market service after we receive a new firmware update (will be 1.02.30 or higher).
Humax should have held back the portal update until the firmware was ready, but they need to test it.
Other Humax products will be using the same portal too in different countries and it could be that their boxes already support the new service.
Samm0 – 1 hour ago »
I’ve tried to register on myhumax but get two errors:
– Your product does not support App market service.
– Incorrect Email address (ths when pressing confirm).
Any suggestions or explanation?
Did you email include a “.” e.g. first.last@somewhere.com
I suspect it does not like “.” type addresses, certainly failed for me.
Another possibility for the ‘incorrect email address’ is that sometimes they run a check (of sorts) for address validity.
I’ve had my domain addresses fail because of the way this is (sometimes) implemented, so fall back on a gmail address (which, if failing, would raise a great outcry). I’ve no idea what it is that email address checks can fail on.
Derek
I only use the portal for internet radio (iPlayer elsewhere) but find all my favourites, so painstakingly put together,have all been wiped.This is beyond annoying.
Barry – 6 hours ago <a href=”
You do not need to register to use the apps that are available now, only if you want to configure a personal set up of apps once we get the update – as I understand it presently.
iPlayer works without registering, as does WikiTV, but Internet Radio and YouTube both refuse to run without registration.
I also noticed something in the terms and conditions (sadly I am unable to quote it exactly) which suggests that Humax may share my information with third parties. This may have always been the case, but I don’t particularly like the idea of my TV viewing habits being sold to the highest bidder.
As far as I am concerned, if someone wants to sell data based upon what I choose to watch, then the information in question is mine to sell, not Humax’s.
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