Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › New Humax hdr 1100s no signal
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Anonymous.
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November 26, 2019 at 7:46 pm #20844
Anonymous
InactiveJust bought a Humax hdr 1100s and it’s showing no signal. When I plug my old Goodmans freesat box in I’m getting a good signal.
Has anyone any ideas on what it could be?
Thanks.
Norrie.
November 26, 2019 at 8:28 pm #93210grahamlthompson
ParticipantNorrie – 40 mins ago »
Just bought a Humax hdr 1100s and it’s showing no signal. When I plug my old Goodmans freesat box in I’m getting a good signal.
Has anyone any ideas on what it could be?
Thanks.
Norrie.
WElcome to our forum.
First question is the box new ?
Second is the cabling the very thin WF65 shotgun twin cabling ?
Most problems are issues with the f connectors at the box end.
If screw on connectors are they firmly screwed on to the coax sheath ?
Check for a whisper of screen shorting screen to centre core.
November 27, 2019 at 3:51 am #93211Anonymous
InactiveYeah it’s a new box. We’ll it’s a refurbished box off ebay.
Norrie.
November 27, 2019 at 9:36 am #93212Anonymous
InactiveOK. So it’s not new and not from a 100% reliable source. Now how about the other question.
November 27, 2019 at 9:38 am #93213Anonymous
InactiveWhat signal do you get on the Goodmans on channel 999?
November 27, 2019 at 3:45 pm #93214Anonymous
InactiveIt’s standard Sky cable.
I’m getting 100% on signal 1 and 97% on signal 2 withthe Goodmans box.
Thanks.
Norrie.
November 27, 2019 at 9:47 pm #93215grahamlthompson
ParticipantNorrie – 5 hours ago »
It’s standard Sky cable.
I’m getting 100% on signal 1 and 97% on signal 2 withthe Goodmans box.
Thanks.
Norrie.
The signal strength is not that important. What’s the quality. Answer Repassacs question, it’s important. Channel 999 is on the Freesat home transponder.
If by standard sky cable you mean WF65 twin shotgun cable, try putting a slight kink in the centre very thin conductor. The new box may no be making proper contact. If you have a friend with sky or freesat try connecting the new box to their cables.
Of course it might just be faulty (the original suspicion).
November 27, 2019 at 11:55 pm #93216Anonymous
InactiveQuality is 100%. Tried it on channel 999 and its fine. Also tried it today at a mates house with his Sky dish and still showing no signal. Yeah standard twin shotgun cable.
Been in touch with Humax who have suggested faulty box and to return it.
Thanks.
Norrie.
November 28, 2019 at 9:37 am #93217grahamlthompson
ParticipantNorrie – 9 hours ago »
Quality is 100%. Tried it on channel 999 and its fine. Also tried it today at a mates house with his Sky dish and still showing no signal. Yeah standard twin shotgun cable.
Been in touch with Humax who have suggested faulty box and to return it.
Thanks.
Norrie.
I hope you fare better with the replacement.
November 28, 2019 at 3:30 pm #93218Anonymous
InactiveDidn’t realise that Humax sole boxes on ebay?
November 28, 2019 at 3:33 pm #93219grahamlthompson
ParticipantTrev – 1 min ago »
Didn’t realise that Humax sole boxes on ebay?
Perhaps Humax Direct have a e-bay shop.
November 28, 2019 at 3:39 pm #93220Anonymous
InactiveIt wasn’t from Humax direct but a company called stockmustgo. I think it’s been a return as it was boxed and all cables etc were in sealed bags. They’ve agreed to take it back and either replace or refund.
Thanks.
Norrie.
November 28, 2019 at 11:58 pm #93221Anonymous
InactiveNorrie – 1 day ago »
Been in touch with Humax who have suggested faulty box and to return it
Ah. I see. I understood this to mean that you had been in touch with Humax and they suggested you returned it to them, not a third party seller. Silly me.
November 29, 2019 at 9:40 am #93222Anonymous
InactiveNorrie – 18 hours ago »
It wasn’t from Humax direct but a company called stockmustgo. I think it’s been a return as it was boxed and all cables etc were in sealed bags. They’ve agreed to take it back and either replace or refund.
Thanks.
Norrie.
Take the refund and buy direct from Humax.
November 29, 2019 at 10:17 am #93223Martin Liddle
ParticipantTrev – 10 hours ago »
Ah. I see. I understood this to mean that you had been in touch with Humax and they suggested you returned it to them, not a third party seller.
Past experience is that Humax won’t take any responsibility for anything purchased via ebay.
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