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Tagged: Foxsat Help
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Anonymous.
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January 16, 2012 at 9:51 am #12703
Anonymous
InactiveHi folks.
After months of deliberation, we have just bought a Foxsat-HDR 320Gb for £189.99 from Argos. At this price it was too good to miss. This may be their last stock of 320Gb boxes, as we seem to have got the last one left in the south west of England!
Anyway, the Humax has repaced our old Nokia Sky box, which we were using to receive the free Sky channels. I am impressed with the Humax so far, but I may have a question or two shortly.
Regards,
Reg.
January 16, 2012 at 10:35 am #29801Barry
ModeratorWelcome to the Forum Reg, enjoy your purchase
February 6, 2012 at 6:00 pm #29802Anonymous
InactiveI bought my humax 320gb hdr last week from argos as I’m in the process of ditching sky, still got a couple of weeks before my sky contract comes to end so not been fully using the humax yet, but so far my experience of the humax isn’t great, not as user friendly as the sky hd box and had the epg freeze on me, I guess I’ll have to get used to it, but so far preety underwhelmed. I got rid of sky to save some money but wonder if I shouldn’t have bothered with a freesat recorder.
February 6, 2012 at 6:42 pm #29803FenderBender
ModeratorWelcome Mark. Make sure your HDR has the latest software installed.
February 9, 2012 at 8:43 am #29804Anonymous
InactiveIts funny you should say about the EPG freezing on you, as this has just happened to mine. I had to switch the unit off and on at the back to recover.
To be honest, this is the first negative experience I have had so far, and it isn’t a big one if it doesn’t happen frequently. I have come to the Foxsat HDR from plain old freesat from Sky, so haven’t really had any other experience of PVRs, but the Humax box has been a revelation to me!
March 22, 2012 at 9:13 pm #29805Anonymous
InactiveThe EPG on our HDR has frozen twice more recently, requiring a power cycle each time. We don’t even use the EPG that often.
This is a niggle that could do with sorting, assuming it is a firmware bug and not a fault with some boxes.
Reg.
March 23, 2012 at 12:32 am #29806Anonymous
InactiveYou know about the new beta which addresses this issue, right?
March 23, 2012 at 6:41 am #29807March 23, 2012 at 8:51 am #29808Anonymous
Inactivegomezz – 8 hours ago »
You know about the new beta which addresses this issue, right?
Erm, no. Where does it say about the EPG locking up?
Thanks for letting me know.
March 23, 2012 at 9:10 am #29809Anonymous
InactiveQuote:Erm, no. Where does it say about the EPG locking up?EPG locking up is mentioned in post:
http://myhumax.org/forum/topic/leaked-foxsat-hdhdr-beta-upgrade-10018
Version 18 has (apparently) only been available upon request as a pre official beta. The official release is version 20. The release notes state “Hang-up improvements”, this almost certainly refers to the hanging up (locking up) in the EPG guide.
March 27, 2012 at 10:58 pm #29810Anonymous
InactiveI’d had a Topfield PVR for years – brilliant but old so not FreeSat ready or HD. I’ve had a Humax for less than two weeks and I am underwhelmed. My 1Tb Foxsat-HDR just froze on the ‘Guide’. Not knowing the workaround at the time (press ‘Schedule’ then the red button), I had to unplug the unit from the mains. Whilst I appreciate the aforementioned workaround, it oughtn’t to be needed especially for a brand new unit which the updater tells me has the latest software installed. For £300 (literally the price you pay for buying direct from Humax) I expect better – a LOT better.
This is my second Foxsat-HDR within three weeks. Amazon were selling 1Tb Freesat-HDRs for £280-ish when I bought mine however I deliberately wanted to cut out any middle-men from the deal in case anything went wrong and a ‘blame game’ started. As I’m dealing directly with Humax I’m taking no nonsense. The initial box was sent back due to arriving with a dent in it. A replacement was sent within days.
I will be ringing customer services in the morning to see if they acknowledge the problem with the Guide.
I must also say that I’m also unimpressed with the fact that it’s only possible to record two program at the same time with certain channels but not with others. I even scheduled one single program on BBC 2 last Sunday night and when it came time for the recording to start the unit still requested I select a channel, presumably because I was watching a channel other than BBC 2. Pathetic.
There also appears to be no facility to crop and cut recorded programs (ie chopping off the ads at the start and end of a recording). I was able to carry out these basic editing tasks on my much older Topfield.
Isn’t technology supposed to move forward and not backwards?
March 28, 2012 at 6:39 am #29811Barry
Moderator1. Did you have 2 LNB feeds to the unit when you set it up?
Are they connected to the correct inputs – should be the outer two sockets on the rear of the unit.
2. As for cropping etc you have to remember the unit is built to a freesat specification, if you think that certain facilities are missing then contact them.
March 28, 2012 at 9:41 pm #29812Anonymous
InactiveBarry – 14 hours ago »
1. Did you have 2 LNB feeds to the unit when you set it up?
Are they connected to the correct inputs – should be the outer two sockets on the rear of the unit.
2. As for cropping etc you have to remember the unit is built to a freesat specification, if you think that certain facilities are missing then contact them.
Thanks for the reply Barry.
To clarify I live in a block of flats that has recently been upgraded to FreeView/FreeSat.
I have two cables running from the wall into the back of the unit – Sat 1 & Sat 2. Initially I had problems as the unit could not pick up a signal. When another engineer came out he found that the Sat 1 feed was faulty having been poorly installed. On his leaving both lines were, and still are to the best of my knowledge, working. When he went I recorded two different channels (BBC1 & BBC2 I think) by simply pressing the red Record button. No problem, both recorded at the same time which indicated to me that both Sat 1 & 2 lines are working. Then I started making timer recordings and at this point things became complicated and outright frustrating.
Take this evening – I’m recording C4HD from 22:00. I then planned to watch the film starting at 22:00 on BBC3 – more fool me. As soon as the unit started recording C4HD I was unceremoniously bumped off BBC3 onto another channel. If I try to view BB3 I cannot and there is a slew of other channels that become unavailable.
I’ve done a little bit of research online and from what I can gather this is simply how things are currently. Apparently there are different providers for different signals and if they clash then you can’t watch an opposing signal – madness.
I have a number of neighbours who are awaiting feedback with regards to FreeSat I’ll give it another week or so but at the moment I don’t intend to paint a very good picture I’m afraid.
March 28, 2012 at 10:09 pm #29813grahamlthompson
ParticipantYour problems are most likely simply because you assumed that following your problems with the original installation that the box would somehow know that you had now fixed the original installation screw up. The hdr detected that on the original install you had only 1 lnb connected. Carry out a factory reset, watch for 2 cables found, you should now have full 2 tuner working. You should sack your so called engineer.
March 29, 2012 at 1:57 am #29814Anonymous
Inactivegrahamlthompson – 3 hours ago »
Your problems are most likely….
Did a factory reset and the unit is only detecting one connection. Calling the installation firm again in the morning to ask to speak to the *cough* engineer who gave it the green light. Watch this space…
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