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Ive recently retuned my recorder to include the channel 50 BBC 1 HD channel but since doing that, I have no sound on that HD playback. Sound on the playback on other channels is ok.
Ps I get my signel from Heathfield. Can anyone help please?
FHTCP1.00.04 updated15/7/2010 ( it seems to be an old version but I understood it updated automatically?)
That is the problem old software.
It should update if left in standby overnight, and you are receiving the HD mux – when OTA is on air of course.
Options:
Wait for next OTA
Upload via usb
Thanks Barry
I will try for an update tonight (normally I turn the Humax off overnight so that might be the problem). Speak tomorrow..
The update is not being broadcast at the moment, commences again Fri 6 July at 10 am, so if left in standby unit should update overnight Fri/Sat.
Updated using a stick with 1.02.28 and now behaving well with the HD channels. Many thanks Barry with the help.. Tony
Hi, I have same problem and see that my version is the July 2010 one too. Have just tried ‘automatic update’ which has made no difference, how do I get hold of the 1.02.28 version on a USB as it says Internet not connected.
Thanks, Sian
Welcome to the Forum Sian
You do not need the box connected to the internet for updating via usb.
Options:
1. Wait for the next OTA which commences on 16 July or
2. Update via USB see this link for software and update instrucions:
http://www.humaxdigital.com/uk/support/downloadcenter_model.aspx?category_seq=182
My 14 year old son has helped me to download the software onto USB and we have printed off instructions to upload this onto my Humax box. We had box on standby, put in USB, then switched ON using standby button and the message on box was BBC one, there was a tiny icon image of a USB stick but nothing happened? we tried also with the tv screen on, looking at software version which still said July 2010. Any suggestions?
Did you follow the download instructions? See here
If you still have problems after following the instuctions in the link above, it may be worth checking these general USB Flash download guidlines, NOTE you are best to have the TV on so you can see the progress of the download :-
* Remove any other USB devices and power cycle twice (waiting for HDD spin down each time)
*Do not use a USB extender cable
*Removing all other files / re-formatting can prevent file fragmentation
*Try both USB ports (HDR)
*As a last resort, try a different USB Flash Drive
Also the progress bar will pause, usually at 79%, 89% and 99% to be patient
Ha ha, yes, my son had downloaded into a folder so once he extracted it out it worked fine – only difference to instructions was that it said the display would say ‘Successful download’ when in fact it just said ‘End’.
Just a query, why had my box not automatically updated at all since July 2010?
Sian – 12 minutes ago »
Just a query, why had my box not automatically updated at all since July 2010?
how do you leave the box overnight: in standby, active or with the power turned off at the mains? Leaving it in standby is the best way to ensure automatic updates happen.
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