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I have an old Foxsat HDR which has worked well up to now but I started to lose some channels (ITV SD, Channel 4 SD etc). I replaced the LNB and the cables but no joy.
I then tried to retune using Freesat tune and firstly it said it couldn’t find any signal and it also refused to accept the Postcode we have used for years. When I came out of the Freesat tune page it now shows no channels available at all.
I then tried Manual tune and it found a lot of channels but I realised I was now in STB mode. The channels in STB mode work fine but there are no HD channels and the EPG is useless. When I try and change back to Freesat mode again it still says no channels are available. How is it that I can receive STB channels but not Freesat channels – the dish must be picking up the satellite signal OK?
Would the problem be the LNB (skew perhaps?) or do I need to get the satellite dish repositioned correctly? Before I do that or go and buy a new Freesat box does anyone have any ideas?
To setup a Freesat box you need access to the freesat home transponder. Without this you cannot validate a post code.
Do you know how to scroll down the transponder list to find a specific transponder using manual tune to check the reception ?
No. Could you please give me some detail.
Thanks
Jumbo – 2 hours ago »
No. Could you please give me some detail.
Thanks
I will reply tomorrow.
Jumbo – 2 hours ago »
No. Could you please give me some detail.
Thanks
You need to get a screen like this
[attachment=81156,1488]
I know how to get to that screen but not sure how to proceed from there. Thank you for your help and await your further advice.
Looking again at your screenshot. I know how to get to the manual tune screen but not how to get the transponder numbers as show in your photo.
Change to non freesat mode.
Press menu – Select setup then manual tune and press right Select Transponder Press right and click OK twice. You should see a list of the transponders. Scroll down to find the transponder shown above. Not the frequency might be slightly (it’s down to rounding the number in the box)
When highlighted in yellow press OK.
What does the Strength and quality show. Mine is 100% on both.
Lastly are you in the UK. If not where are you roughly ?
I’ve found the list of transponders but 11426H is not listed. I have 11426V and 11428H but neither show a signal.
I am in France about two-thirds down and some years back we changed to a larger dish when the footprint changed. It worked perfectly for some time.
Jumbo – 56 mins ago »
I’ve found the list of transponders but 11426H is not listed. I have 11426V and 11428H but neither show a signal.
I am in France about two-thirds down and some years back we changed to a larger dish when the footprint changed. It worked perfectly for some time.
11428 H is the correct one. The new satellites don’t have the exact frequency but that’s close enough for the tuners to lock on to it.
11426 V has the following channels and should be available.
120 S4C HD 11426 V
143 Sony Crime 2 11426 V
167 QUEST HD 11426 V
205 FRANCE 24(ENG) 11426 V
252 FreeSports HD 11426 V
Check the lnb skew.
Guessing you are going to need a man with a proper tuning meter. Have you access to a generic FTA satellite receiver. I have seen these in French Hypermarkets.
Member repassac lives in your neck of the woods and has confirmed that the recent swap between 103 and 111 on Freesat has worked OK.
103 is now ITV-HD.
There is another thread from a member who has similar issues.
Thanks Graham.
What I don’t understand is why it was partially working before I did a retune? I will check the skew when it stops raining and I can get on the roof. Then I will get an engineer in – the French guys normally line up the dish for French channels so I need to tell him which satellite is Freesat. Is it still Astra 28.2E from memory?
Where are you in France, I have a friend who is an ex-$ky dish installer and he can travel a reasonable distance?
Jumbo – 37 mins ago »
Thanks Graham.
What I don’t understand is why it was partially working before I did a retune? I will check the skew when it stops raining and I can get on the roof. Then I will get an engineer in – the French guys normally line up the dish for French channels so I need to tell him which satellite is Freesat. Is it still Astra 28.2E from memory?
It’s 3 satellites all nominally at 28.2E. You need to align on a UK spot transponder. Check a mid low band Horizontal and mid low band vertical to make sure skew is correct. And of course the Home transponder.
https://en.kingofsat.net/freqs.php?&pos=28.2E&standard=All&ordre=freq&filtre=Clear
eg
BBC Two HD 10847 V DVB-S2
Channel 5 HD 10964 H DVB-S2
Graham, thank you once again for your help.
Paul, we live in the Lot department postcode 46190. My guess is it won’t be in your friends area as we don’t have many Brits locally, but you can ask him. Thanks.
What size is your dish?
I am in 32460 S.E. of you with a 100cm dish I would expect that 80cm would be a bit marginal for you on the UK spot beams especially in heavy rain.
As graham says you need someone with a professional meter to line the dish up on a UK spot beam.
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