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My HDR FOX T2 now continuously gives the ‘Green screen of death’ every time its turned on. Its becoming a nightmare. Been in touch with Humax as its still under warranty, they were helpful but alas nothing has cured it. I was offered a replacement but to be honest I don’t really want one as the warrant will only be 6mnths.
Has anyone found a cure? If not see my next post.
My TV is a Samsung BTW. (if that matters)
My guess without further info would be a poorly seated or defective HDMI cable. I presume all is OK via scart?
Have’nt got a scart on the TV, but I could try a different HDMI cable. I doubt its faulty as its quite new and good quality. I’ve tried different ports in the TV to no effect. Apparently I was told its something to do with how they communicate???
Will a factory reset cure this? Can I completely wipe everything on the box and reload it back on including its operating system?
“Will a factory reset cure this? Can I completely wipe everything on the box and reload it back on including its operating system?”
1) Maybe, 2) Possibly, but it would be difficult to do anything complex without a working screen.
You need to try a few things or take up Humax offer of a refurbished unit.
If you connect something else (e.g. a PS3) to the TV using the same HDMI cable is it ok ? If not, your cable and/or TV is bad.
Using the Humax:-
Does the TV say ‘no signal’ (or whatever) when the humax is off and then change to the green screen as the humax boots up ?
When powering on, does the Humax display ‘start system’ and then a channel name on the orange display ?
Can you then change the displayed channel name using the remote or the P+ P- buttons ?
If no to the above, then the Humax might be faulty and if you can’t get a display using the SCART connection, you can’t really do any more (like software updates or factory reset) – get it replaced/repaired.
If yes to all three, then it’s possibly a handshake issue between the TV and the Humax – try pressing the V-FORMAT key on the remote to try to make the Humax reset the HDMI connection.
A factory reset if you can do one might help but re-installing software probably won’t.
Is there no way you can borrow a TV with a SCART input and a known good SCART cable to try the test mentioned ? At least if you can do that you might be able to diagnose the problem a bit more.
Dino
Hi, thanks for the input. Heres the reply to last post.
1) Used HDMI cable from working Blue Ray player, no change.
2) Yes TV shows no signal until Humax box is turned on
3) I get the Humax name up on the screen the it goes green.
4) Start system shows on Humax and channels can be changed.
I will try the V format button.
Also I installed the modified firmware to it, could this be the cause? How do I remove it so I can return it to factory setup? I looked at the wiki site but can’t find the web interface section(web interface- diagnostics- RTM setting)? Its not connected to the internet btw.
The custom firmware will not be the cause.
ps. The web interface will not work if the box is not connected to your network – that is how it talks to it.
If i were you, i would try the box with a different TV to rule it out. If you get the same result with a different TV over hdmi, then it adds more weight to the box being faulty.
I’ve had issues from new with the box giving the green screen. It did’nt happen often and a quick power off then back on from the TV set cured it, so it never really bothered me. Its now much worse (2hrs tday faffing with it). Humax said they are aware some TVs cause this issue more than others, and its something to do with the HDMI handshake?? Why has it got worse? Is it the updates?
How can I revert the custom firmware back to standard without the network connection? I would like to do this as a last resort (so its back to factory setting before I return it).
BTW sometimes the picture actually comes on for 2-3 seconds then flicks to the green screen.
Also it happened straight after I installed the custom firmware (never before) so thats what led me to think it may have been that.
Use of the V format button does’nt clear it.
andy96j – 1 hour ago »
How can I revert the custom firmware back to standard without the network connection?
You will need to move the Humax so that you can temporarily connect it to your router or (with more fiddling about) use a crossover cable from a computer.
Any chance you could give me some guidance with the procedure?? I’ve never had it connected to a router before.
I can move the Humax to my router. Do I need to run it to a TV aswell?
andy96j – 1 hour ago »
Any chance you could give me some guidance with the procedure??
Plug a network cable between the router and the Humax. Look at the router DHCP page to work out what address it has allocated to the Humax. Point your browser at that IP address. You may need to install the full web interface for the custom software and then under diagnostics click on “Set Return to Manufacturer (RMA) mode”. Then download an install a standard firmware version. Job done.
Do I need to run it to a TV aswell?
No.
Ok thanks. Just a few points.
Were’s and whats the DHCP page?
If I need to install the interface how is that done?
What firmware version do you recommend, latest?
(sorry for the all the Q. I think I just about qualify for average when it comes to PC stuff)!! Doh.
andy96j – 9 minutes ago »
Were’s and whats the DHCP page?
It will be part of the router web interface. As you haven’t told us the make and model of router I can’t be more specific.
If I need to install the interface how is that done?
You click on the big button labelled something like “Ibstall the full web interface”; it will take a few minutes.
What firmware version do you recommend, latest?
You haven’t told us whether this an HDR with the original or revised tuner arrangement. 1.03.12 would be a safe choice as it was distributed OTA,
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