Hi Mark, I am in the same situation as you. I am not an expert.

I persevered with FileZilla, repeatedly typing in the full ftp address into the “Host” box.

I was initially getting the error messages similar to yours. Then entering precisely the same ftp address I got the message:

Status: Connection established, waiting for welcome message…

Status: Insecure server, it does not support FTP over TLS.

A popup box appeared, I had to accept that I was using an insecure server then:

Status: Logged in

With a directory listing of the Aura.

Hope this helps, good luck.

Don’t know about DLNA other than to say that it’s a dreadful monster on any device but I’ve been trying to suss the ftp issue and might be able to help. I don’t think it’s actually “the connection” as such. It seems that the server can’t handle large streams of data – perhaps a buffer that gets filled and doesn’t empty quickly enough. I tried to transfer a folder full of audio albums and got the “connection lost” message followed by ftp being unavailable for long periods of time. I then tried transferring smaller numbers of files and had no such issue. Gradually increasing the number of files in the queue eventually created the “connection lost” error but critically, the server became available again almost immediately afterwards. This suggests to me that it’s the size or number of files being added to the queue that’s the issue – and that the more that buffer or stream is overloaded, the longer it takes to be cleared out so it can start again. (I’s also tried various ways to create the outage – running the screen-saver, switching to live TV or running various apps – none of those appears to cause any issue for ftp).

I don’t pretend this is a “scientific explanation” but I can say that I’m now able to tranfer as many files as I like without losing the ftp connection – albeit in a rather labour-intensive fashion. Assuming this is about a data buffer, I don’t know if it’s something that Humax can address but if ftp itself was THAT bad, it wouldn’t even exist. My guess is that they need to add or adjust some sort of cache. Meanwhile, limit the number of files you transfer in one hit and at worst, you’ll only lose access to the server for a couple of seconds.

Edit – am looking at FileZilla and see that it has an option to apply a “speed limit” to transfers. Will have a play with that later to see if throttling helps though in general, using FileZilla does seem to remove the problem anyway.

MarkPainter – 21 mins ago  » 

Sadly I don’t get that far. I can’t actually connect at all.

I have tried the browser method as detailed on the Humax share files screen and also using Filezilla, but all I get is the dreaded “Connection Refused’ message.

Could you tell us what your Filezilla settings are please?

Have you tried simply typing ftp://192.168.1.61:2323 in your browser or any Windows explorer window – remove all the potential complexities of setting encryption etc. And in FileZilla, just enter the Host as the IP address and the port as 2323 in the main window (where it says “quick connect”). That’s all you need. You only need the name and password if specifically asked for it.

Have you tried rebooting the Aura?

MarkPainter – 14 hours ago  » 

These are my settings

The only difference between your settings and my settings for Filezilla is that for encryption I have “Only use plain FTP (insecure)”. For me it works first time, every time.

Not sure if this will help, but I had the same problem trying to connect using Filezilla. In my case it turned out to be a wi-fi extender that did something strange with the ip address. I took all my devices off wi-fi and used Powerlines to connect to everything that needed an internet connection. It’s worked perfectly ever since, and is much more stable when streaming (no more buffering).