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My on demand function worked fine for the first few weeks but has now stopped working. If I select the on demand function all I get is a blank screen where previously I had been shown a selection of on demand services: I player, itv player etc. I then saw on another post that channel 901 is I player, 903 is itv player etc. if I select one of these channel numbers then I can successfully view on demand content.
I have done a factory reset plus a power off reset but nether have any impact
Anyone with any thoughts or solutions for this?
If you’ve got a USB stick/flash drive then you could try this reset file in the following link.
Just download the HDR 1000s file at the bottom and follow instructions http://beta.humaxonline.co.uk/freesat-hd
Rchatwin – 2 hours ago »
My on demand function worked fine for the first few weeks but has now stopped working. If I select the on demand function all I get is a blank screen where previously I had been shown a selection of on demand services: I player, itv player etc. I then saw on another post that channel 901 is I player, 903 is itv player etc. if I select one of these channel numbers then I can successfully view on demand content.
I have done a factory reset plus a power off reset but nether have any impact
Anyone with any thoughts or solutions for this?
The back epg does not select programmes not available across SD and HD channels. Don’t expect ITV1 player to be available from ITV1-HD. You have to select 103 before going back (tap 103 while in the epg first).
The reset file linked does the same as a factory reset. It’s really only useful if you can’t get into the normal menus.
grahamlthompson – 15 minutes ago »
The reset file linked does the same as a factory reset. It’s really only useful if you can’t get into the normal menus.
Except you don’t have to reset all your preferences and future planned recordings.
Suggest you start by checking the network settings in Setup to see if the unit has obtained an IP address as it sounds like a network problem to me.
Is Showcase fully populated?
I have noticed that On Demand doesn’t work (blank screen) if the network connection isn’t available when the Humax box starts but is connected later. My daughter turns off her router and powers it on when she needs it, the TV displays a network connected message when the router is booted but On Demand will not work until the Humax box is put into standby then back on again.
I don’t think this is necessarily the problem here but I thought I’d mention it in case others power off their router.
mariner – 1 hour ago »
I have noticed that On Demand doesn’t work (blank screen) if the network connection isn’t available when the Humax box starts but is connected later.
Works no problem for me under just those conditions.
I have my box connected as follows…
1000S -> 5-way switch -> 8-way switch -> router -> internet. All connections are in hard-wired ethernet cable. Humax MAC/IP is set to “fixed” in the router.
The 5-way switch is normally switched off for several days on end, the 8-way and the router always on. So the only way the Humax can connect is if I switch on the 5-way. On doing that I can immediately see the OD services on the backwards EPG and select any one of them for viewing. So your problem is not associated with the router being off in itself. The problem is either router settings or the use of powerline plugs.
Connection is via cable to router, router settings set to defaults as delivered.
Humax IP is not fixed in router so that seems to be the significant difference to your setup.
mariner – 2 minutes ago »
Connection is via cable to router, router settings set to defaults as delivered.
Humax IP is not fixed in router so that seems to be the significant difference to your setup.
If this is significant or not would depend on the DHCP lease period which you can only change on some routers. I think setting a address reservation on the router is a good idea (Much better than on the end device).
I suspect that something like 99% of Humax users are not technical and won’t be interested or able to change router settings and, frankly, why should they be expected to?
I appreciate the input from the technical people but it would be interesting to know if a standard (out-of-the-box) setup/config exhibits the same behaviour as my daughter’s On Demand experience.
Out of the box setup, Virgin Media Superhub. DHCP chosen. Worked flawlessly straight away. After install I did reserve the initial IP address allocated by the router to the box mac address so it never changes. Same applies to Foxsat-hdr, HDR-Fox T2 and HD FOX T2. I have other kit on my network the same procedure worked for all of them.
mariner – 40 minutes ago »
I suspect that something like 99% of Humax users are not technical and won’t be interested or able to change router settings and, frankly, why should they be expected to?
I appreciate the input from the technical people but it would be interesting to know if a standard (out-of-the-box) setup/config exhibits the same behaviour as my daughter’s On Demand experience.
Generally users cause their own problems by using their units in unexpected ways. Examples include failing to place units in standby at the end of a day. Non using DHCP (Default) network settings.
If users never change default router settings then there should be no problems what so ever. However I have no idea if DHCP leases are renewed correctly as my lease period is a week and the unit is in standby every night.
I will mention that power saving home plugs can cause the network connection to become apparently unavailable.
Using Comtrend 902 Powerline adapters with my BT HH 4 I have never had to do any setting up, other than making the remote ones (5) slaves when first plugged in. I don’t put them in standby so have had to suffer a few failures because they are on 24/7.
Donj – 1 hour ago »
Using Comtrend 902 Powerline adapters with my BT HH 4 I have never had to do any setting up, other than making the remote ones (5) slaves when first plugged in. I don’t put them in standby so have had to suffer a few failures because they are on 24/7.
Not putting then into standby is not a good idea.
On power up the unit checks quite a few things – such as firmware update availability and other changes. It will also cost you at least £20 p.a.
It is the same as leaving a PC on 24/7 – you also increase the prospect of errors.
I’m confused by posts #13 and #14. What is it that is left on permanently? Is it the powerline plugs or the appliances attached to them?
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