Can't remove audio desc'ns from transferred files

Forum Forums Freesat HD HDR 1000, 1010, 1100S Can't remove audio desc'ns from transferred files

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  • #20684
    Anonymous
    Inactive

    I’m trying to recover the recorded programs from my old Foxsat to play them on my new HDR 1100S.

    I’ve got them moved to an external HDD, but when I try to play them on the new machine there are Audio Descriptions (ADs) over the progams as I play them.

    I’ve turned off ADs both in the settings and using the AD button on the remote but the ADs still play over the programs. I never had Ads on when playing on the old machine.

    I’ve tried deleting all the other files with the same filename but different suffix but that has not removed the ADs.

    Playing them on my laptop with VLC media player I can see 2 audio options, one of which plays the ADs (NAR), and one of which doesn’t (English).

    How can I stop this from happening?

    #91883
    grahamlthompson
    Participant

    Install TSmuxerGUI on your laptop

    https://www.videohelp.com/software/tsMuxeR

    Open one of the problem files. Deselect the AD track and remux the file to a .ts without the AD track.

    Because the video is not recoded it’s a very fast process.

    Welcome to our forum

    #91884
    Anonymous
    Inactive

    Thank you for your reply, and the welcome.

    Unfortunately the TSmuxerGUI will not load the file and gives an error message “The ***.ts file has a M2TS format. Error. Bitstream exception Unknown exception”

    Am I missing something?

    #91885
    grahamlthompson
    Participant

    den4 – 57 mins ago  » 

    Thank you for your reply, and the welcome.

    Unfortunately the TSmuxerGUI will not load the file and gives an error message “The ***.ts file has a M2TS format. Error. Bitstream exception Unknown exception”

    Am I missing something?

    Guessing that file is encrypted (was it a HD recording ? ) – Surprised if VLC will play it back.

    Try opening it with Mediainfo. If it says no PAT it’s encrypted.

    https://mediaarea.net/en/MediaInfo

    If it opens, select View Tree and export the results as a .txt file. Post the text here.

    #91886
    Anonymous
    Inactive

    No it isn’t HD-it was recorded from ITV3, which doesn’t broadcast in HD AFAIK.

    I ran the MediaInfo file though, just out of curiosity, it also say the file ext is “invalid m2ts ssif” but does show the 2 audio streams.

    Yet Windows shows it to be a .ts file.

    I’ve attached the output from the MediaInfo file just in case it shows you anything.

    #91887
    grahamlthompson
    Participant

    den4 – 3 hours ago  » 

    No it isn’t HD-it was recorded from ITV3, which doesn’t broadcast in HD AFAIK.

    I ran the MediaInfo file though, just out of curiosity, it also say the file ext is “invalid m2ts ssif” but does show the 2 audio streams.

    Yet Windows shows it to be a .ts file.

    I’ve attached the output from the MediaInfo file just in case it shows you anything.

    That looks normal to me. It’s the second audio track that needs removing.

    Baffled why you can’t open it using TSmuxer.GUI.

    Check the folder in which you installed has the two files as shown here. If the tsmuxer.exe is not in the same folder then the GUI will not find the DOS based version it creates the graphics user interface for.

    [attachment=73551,1266]

    #91888
    Anonymous
    Inactive

    Yes, they are both there.

    The only file you show which I don’t is the free-codecs.txt. Not sure why that is since I downloaded it from where you said and just unzipped it to a folder and ran it from there.

    Could that be the reason?

    #91889
    grahamlthompson
    Participant

    den4 – 3 hours ago  » 

    Yes, they are both there.

    The only file you show which I don’t is the free-codecs.txt. Not sure why that is since I downloaded it from where you said and just unzipped it to a folder and ran it from there.

    Could that be the reason?

    That’s just a text file so it can’t be that. I will record something from ITV3 on my Foxsat-HDR and see if I can replicate. If you suggest a candidate and you also record it we can compare notes.

    This is what is in the text file.

    Download latest audio/video codecs & tools

    http://www.codecs.com

    Download Security & Privacy Tools

    http://www.scanwith.com

    What version of windows are you using.

    Mine is Windows 10 64 bit.

    Incidentally the warning is normal. The box records into a transport stream container but the container video format is actually M2ts.

    HD recordings are the same except the video compression codec is H264/AVC and the audio is ac3 (Dolby Digital) 2.0 or 5.1 as broadcast.

    If you actually manage to open the file the remuxed file will be a standard transport stream (.ts) container. With mpeg2 video and mpeg1 layer 2 audio.

    #91890
    Anonymous
    Inactive

    I’m on Win 8.1.

    As we were looking at an episode of Heartbeat which exhibits the problem I suggest we both record one.

    I will record today’s and tomorrow’s (JIC you don’t see this message early enough to record today’s) episode at 13.40 on ITV3.

    I’ll record it on my old Foxsat and the new HDR 1100S just to see if there’s a difference.

    I bought the new one because the 10 year old Foxsat started to go wrong with the unit locking up regularly and having to be switched off to clear it.

    #91891
    grahamlthompson
    Participant

    Series set from todays episode

    [attachment=73560,1267]

    Try running TSmuxer in compatibility mode or look for an older version. Latest may have been altered to make it work in Windows 10.

    https://www.videohelp.com/software/tsMuxeR/old-versions

    I would install the Custom Firmware on your Foxsat and run a file system check and repair in maintenance mode. You might have some dodgy sectors that is causing the problem. You could try a new HDD.

    #91892
    grahamlthompson
    Participant

    Just realised the clock on your Foxsat-hdr must be wrong. Heatbeat is 12:40 – 13:45 on both Foxsat-HDR and HDR-1000S. Radio Times and FVP-5000T confirms this timing.

    Do you have the custom firmware and Nowsters patch installed ?

    #91893
    Anonymous
    Inactive

    No, it was just an error by the nut on the end of the keyboard, i.e.me! 12.40 is right.

    What exactly is this custom firmware and Nowsters you refer to?

    #91894
    grahamlthompson
    Participant

    den4 – 18 mins ago  » 

    No, it was just an error by the nut on the end of the keyboard, i.e.me! 12.40 is right.

    What exactly is this custom firmware and Nowsters you refer to?

    The custom firmware is a Web Browser file that lets you log into the Foxsat-HDR using anything with a web browser. The screen grabs I posted were grabbed from the web interface.

    More info here

    https://www.avforums.com/threads/media-file-server-bundle-for-the-foxsat-hdr-release-4-part-6.2024876/

    It transforms the Foxsat-HDR into a very capable box.

    There is a very similar package for the Humax HDR-FOX T2 boxes.

    eg Using the channel editor you can add Channel 4 HD to non freesat mode and then be able to set manual recordings while remaining in Freesat mode.

    Check your PM’s

    #91895
    grahamlthompson
    Participant

    Here’s what the Web Interface Home screen looks like when using Chrome

    [attachment=73564,1268]

    #91896
    grahamlthompson
    Participant

    File copied to PC – I get same issue as you.

    Found this thread

    https://forum.videohelp.com/threads/351224-TSMuxer-crashing-error-code-3-TSMuxer-GUI

    I will try out the fixes from this thread

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