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Hi.
Have had several Humax boxes and still run more than one HDR-2000T so I’m quite familiar with their ‘features’/’quirks’/bugs.
I’ve had this a few times… “cannot change the channel while recording or live streaming”. Last night I had some missed recordings as apparently they had clashed with other recordings. I don’t think that was the real issue. I was still getting the error when nothing was recording. I checked the signal test page in the menu and it only showed that tuner 1 was ‘Live’, the other two tuners were not running (so no recordings active). I could switch to BBC 1 HD but got the ‘cannot change the channel…’ message when I tried to switch to BBC 1 SD (and presumably would have received the same message trying to switch to other channels). So the box seemed to think it was recording something or streaming. I was only watching live TV.
The only way to free up the channels was to turn the power off and restart it.
Has anyone had this before? I have seen it before and it does start to mess with multiple recordings as the box fails to record everything as it seems to lose access to all three tuners. Not sure if this a hardware or firmware issue. I don’t think it is operator error!
I’m tuned to the Oxford transmitter and only ever do manual tunes.
Also, has anyone managed to figure out ways of accessing HD recordings yet like with the 2000T, Fox T2 and Foxsat boxes etc?
Many thanks for any help.
P.S. I’m posting about an Aura box not HDR-2000Ts in case that wasn’t clear!
sh2811 – 3 hours ago »
Has anyone had this before? I have seen it before and it does start to mess with multiple recordings as the box fails to record everything as it seems to lose access to all three tuners. Not sure if this a hardware or firmware issue. I don’t think it is operator error!
I haven’t seen that error and I don’t remember it being reported here previously. IF you have only seen it once then I would assume it is a Humax quirk.
Also, has anyone managed to figure out ways of accessing HD recordings yet like with the 2000T, Fox T2 and Foxsat boxes etc?
Please don’t ask the same question twice in different threads.
Hi sh2811,
I agree with martin Liddle as above. Appreciate how frustrating problem is. It must have happened to all of us at some point. Not sure how long you have had your HDR-2000T, but only a guess. This is what I normally do, other than a factory reset etc. Seems like a bug in the firmware, but might be worth doing a full retune.
Full proceedure UNPLUG aerial feed from the pvr, retune channels to clear memory in tuner (could be a bug/confused etc!) your pvr will have no channels, hopefully fix the error, then replug aerial feed & retune again. See if this resolves your issue. Don’t forget to note down your schedules before doing this as your pvr will lose the data.
Just a wild guess, could be partly firmware bug + also depending on which multiplex channels you are viewing might “confuse” pvr’s tuner into thinking you are recording/viewing too many channels. When was the last time your pvr updated channels? Could be connected with recent channel changes going on depending in your region. The pvr’s tuner firmware might just need “refreshing” as above.
**What do you think Martin?**
Please let forum know how you get on. Hope you solve your problem. John L
Hi. Thanks for responding.
Apologies for asking the same question in two threads… brain wasn’t engaged.
So this ‘feature’ hasn’t been mentioned before? I have had it on a few occasions and have had to turn it off and on to clear the problem. It isn’t just a one off.
John – it is an Aura box not a 2000T (my 2000s have been pretty quirk-free to be fair!).
I did a factory reset a few days ago because of this problem as I spotted several missed recordings. The box seems to make three attempts to record and then gives up so it leaves three failed recordings in the list. I think they have all been when I have been trying to record three if not four things at once..
I must admit I have never been one for pulling the aerial lead before a re-tune but do delete all the channels first and then only ever do manual tunings.
I live on the edge of two transmitters, Mendip and Oxford. I tune to Oxford as that is the direction my aerial points (Mendip is almost 180 degrees from Oxford). Signal strength and quality are normally stable, 100% quality and at least 60% strength. The Aura seems to report lower strength than the HDR-2000Ts, an 1800T and my original 9200 & 9300.
I did actually ring Humax about this one (I gave up asking them years ago). They asked me to monitor it basically despite me saying I have seen it several times.
Quote : “I must admit I have never been one for pulling the aerial lead before a re-tune but do delete all the channels first and then only ever do manual tunings”.
Hi there,
This has been discussed in the past and was recommended by biggles, another forum user. Also always advised on Youview forum that I contribute to regularly. Worth a try(!) Often solves tuner issues, especially when using 2 transmitters. Often can occasionally bring up errors, we take the series link for granted, but it’s not perfect. Same idea can be used on Aura, 2000, FoxT2 pvrs. The choice is yours, but might fix your problem. John L
jdlfreetime – 19 hours ago <a href=”https://myhumax.org/forum/topic/cannot-change-channel-while-recording-
Full proceedure UNPLUG aerial feed from the pvr, retune channels to clear memory in tuner (could be a bug/confused etc!)
The tuning data isn’t stored in the tuner; it is held in a sqlite database. I think retuning without an aerial and deleting all channels will both produce exactly the same results. Biggles FAQ on retuning https://myhumax.org/forum/topic/week-old-9300t-and-epg-wont-fill-up-for-week#post-7097 suggests deleting all channels.
Martin Liddle – 3 hours ago »
I think retuning without an aerial and deleting all channels will both produce exactly the same results. Biggles FAQ on retuning https://myhumax.org/forum/topic/week-old-9300t-and-epg-wont-fill-up-for-week#post-7097 suggests deleting all channels.
It depends on the model and, I think, software version. One of the software versions on one of the Humax models auto-retune function would only delete the previous tuning if it found anything on an auto-retune.
jdlfreetime – 4 hours ago »
Quote : “I must admit I have never been one for pulling the aerial lead before a re-tune but do delete all the channels first and then only ever do manual tunings”.
Hi there,
This has been discussed in the past and was recommended by biggles, another forum user. Also always advised on Youview forum that I contribute to regularly. Worth a try(!) Often solves tuner issues, especially when using 2 transmitters. Often can occasionally bring up errors, we take the series link for granted, but it’s not perfect. Same idea can be used on Aura, 2000, FoxT2 pvrs. The choice is yours, but might fix your problem. John L
I have never recommended removing the aerial and doing a re-tune to clear stored channels because on the Humax boxes I have access to (early models) it simply does not work even though the method was banded around the forums back in the day. I pointed this out many times back then but it went in one forum ear and out the other so I gave up. I always thought it very clever of Humax software that if you did a re-tune and found no channels, ie without an aerial, you were not presented with the ‘save’ option and your current channels were kept. I don’t know if this is the case with models later than the 9300 but using the menu to delete previously stored channel (if that option is available on later boxes) is by far the more civilised way to do the job.
It depends on the model and, I think, software version. One of the software versions on one of the Humax models auto-retune function would only delete the previous tuning if it found anything on an auto-retune.
Luke that is interesting; I don’t suppose you can remember which Humax models this applies to?
Hi Biggles,
Some of the current pvrs, including Youview’s design, don’t allow you to delete channels, hence the only way is to unplug aerial lead. I followed your guide/tips many years ago with my Humax 9200/later on 9300, gosh that was many years back.
I just remembered your topic, sorry if I misquoted about unplugging aerial lead. But many other users have added about unplugging aerial on various forums. If only some of the newer pvrs were built like the older boxes with regards retuning/clearing channels. John L
jdlfreetime – 3 hours ago »
Hi Biggles,
Some of the current pvrs, including Youview’s design, don’t allow you to delete channels, hence the only way is to unplug aerial lead. I followed your guide/tips many years ago with my Humax 9200/later on 9300, gosh that was many years back.
I just remembered your topic, sorry if I misquoted about unplugging aerial lead. But many other users have added about unplugging aerial on various forums. If only some of the newer pvrs were built like the older boxes with regards retuning/clearing channels. John L
Hi John, my manual tuning instructions were originally formulated for the Humax PVR-8000T so that goes back even more years. My Panasonic PVR doesn’t allow you to delete channels but if you start an auto tune channels are deleted before the scan starts so it’s just a case of stopping the scan before channels are found then doing a manual tune.
Hi again.
I have only ever done the ‘channel delete’ method with any of my boxes prior to a manual re-tune (I never do auto re-tunes). I also never use the ‘add channel’ options or re-scan, however it is labelled as I like to clear out everything and do it all fresh.
I started with a 9200, added a 9150, had 2 or 3 Panasonic Freeview DVD-recorders, one 1800T, a Fox T2, and a few 2000Ts and have used the same method all the time and don’t believe I have had any issues as a result. I possibly tried the ‘no aerial lead’ method way back with the 9200 but didn’t notice any differences. I think the Aura box doesn’t let you skip the auto re-tune if you do a reset so you need to delete the channels afterwards if you want to manually tune, though it does ask you which transmitter you want to use after the auto-tune if it finds more than one. I still don’t trust that choice so delete the channels and do the manual tune.
I had the same bug a short while ago.
Recording Sky Arts, prog 11, channel 37 (Oxford) – had set it via the guide earlier. I thought this was the only channel recording and the schedule only showed that programme had been set.
Hitting the OK button on live TV showed ‘1 recording’ in the bottom left.
The box was randomly looking at ITV SD, prog 3. I tried switching to 107, BBC News HD… “Cannot change channel while recording or streaming” message appears. BBC News HD is on channel 55 from Oxford so a different mux, whilst ITV SD is on channel 44 so the box should have allowed me to change to 107.
Checked the signal test page… showed Tuner 1 on channel 44 (ITV SD being watched), Tuner 2 recording channel 37 correctly, Tuner 3 recording channel 31!! So 1 live and TWO recordings but only 1 recording set in the schedule. I checked the programme list… 2 recordings active, the correct one on Sky Arts and a programme on DMAX, channel 31. Weirdly the DMAX programme said it started recording at 01:19. I am sure I did not set the DMAX programme either from the guide or live by hitting record while viewing that channel. It wasn’t a programme I wanted.
Hitting the STOP button only gave me the option of stopping the ‘valid’ Sky Arts recording, the DMAX recording was not listed.
I have no idea how the DMAX recording was running!!?
At 02:00 both recordings stopped, the signal test page showed only tuner 1 was running (the live broadcast)… I STILL can’t change to 107 BBC News HD or some other channels (the box was still viewing ITV SD and if I went down it jumped to 733 not 2 then 1). I had to pull the power, wait for the box to run through a weird power up, down, up, down, up routine and then all is normal again, I can jump to any channel.
Not sure it is relevant but my setup is one Aura box with a couple of 2000Ts in one room and a Foxsat box in another room. I don’t use the bluetooth function of the Aura remote and have them all configured so they are on different remote codes and have never had issues with boxes responding to the wrong remotes.
My signal is fairly good though I am on the edge of the Oxford area (and the edge of Mendip if I wanted to point in that direction, and could pick up the local Cirencester transmitter in theory). Mendip is about 180 degrees opposite Oxford, Cirencester is about 90 degrees from Oxford if you get my meaning. Signal quality is normally 100% without fail though my channel strengths vary. The Aura box and 2000Ts seem to report different strengths for the same channels. My lowest seems to be around 42% on the Aura box and 66% on the 2000Ts for the same channel (CH29)… quality stays at 100%. Some atmospheric issues, normally affecting CH55, the HD BBC New, BBC Four mux, the worst. I think my aerial could do with an upgrade and I do have about 4 metres of single-screened coax from the aerial to my loft which needs replacing, so not an ideal setup but I don’t think any of that explains this weird bug.
To me it seems like either a firmware bug or a hardware issue rather than signal. Something is not letting the tuners be accessed occasionally when they should be free and the box is not recognising that they are free. Tonight’s glitch could be the same as the other day and previous occasions but I managed to actually see it happening when things were being recorded rather than after the event when the tuners became unresponsive.
My electronics head wonders if there could be a bad solder joint with one of the tuners and the box heats up and breaks the connection or there is a component failing. My software head says bug!
Any thoughts are welcome!
Martin Liddle – 1 day ago »
It depends on the model and, I think, software version. One of the software versions on one of the Humax models auto-retune function would only delete the previous tuning if it found anything on an auto-retune.
Luke that is interesting; I don’t suppose you can remember which Humax models this applies to?
I couldn’t remember when I posted that, but now …
It was the PVR-9200T in 2009.
If I recall correctly the PVR-9200T did not start out like that, and it may not have finished like that.
There was a discussion about it on Digital Spy but all I can find is a reference in Digital Spy posted in September 2009 that it had “recently” been discussed. Obviously any posts from hummy.org.uk that may also have helped recall the situation have long gone.
Luke – 11 hours ago »
Martin Liddle – 1 day ago »
It depends on the model and, I think, software version. One of the software versions on one of the Humax models auto-retune function would only delete the previous tuning if it found anything on an auto-retune.
Luke that is interesting; I don’t suppose you can remember which Humax models this applies to?
I couldn’t remember when I posted that, but now …
It was the PVR-9200T in 2009.
If I recall correctly the PVR-9200T did not start out like that, and it may not have finished like that.
There was a discussion about it on Digital Spy but all I can find is a reference in Digital Spy posted in September 2009 that it had “recently” been discussed. Obviously any posts from hummy.org.uk that may also have helped recall the situation have long gone.
That ties in with what I said in my previous post. Having said that the latest software does delete old channels on an auto tune, the channels are deleted before the scan starts. This could make users think that scanning with the aerial removed deleted the old channels but the reality is channels are deleted by the software, aerial in or out.
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