Forum › Forums › Freeview HD › HDR 1800T, 2000T › Beep/screech noise from HDR-1800T hard drive
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January 24, 2017 at 7:10 pm #18768
Anonymous
InactiveI bought an HDR-1800T yesterday. It appears to be fine with the following exception:
Whenever it is powered off, either with the remote when it is not recording, or by removing the mains power, a high pitched eeek/beep/screech noise comes from the unit. I can see the hard-drive (2.5″ laptop size) through the vent holes in the back and the noise is definitely coming from the hard drive.
My question is:
– is this a feature of this model and they all do it, or is it faulty?
I assume it is the heads parking as it only does it when the hard drive is powered off. If the unit is recording and turned off, it waits until the recording is finished then does it. When the unit is switched on and being used, the hard-drive is nice and quiet. I also carried out a factory reset, an HDD format and an HDD Test and there were no faults.
Thanks in advance.
January 24, 2017 at 7:21 pm #77050grahamlthompson
ParticipantHi welcome to our forum. Are you sure it has a 2.5″ drive. Afaik all Humax pvrs have 3.5″ drives.
January 24, 2017 at 7:31 pm #77051grahamlthompson
ParticipantHi welcome to our forum. Are you sure it has a 2.5″ drive. Afaik all Humax pvrs have 3.5″ drives.
January 24, 2017 at 8:07 pm #77052Anonymous
InactiveHi Graham, thanks for the response.
It is definitely a 2.5″ drive. It is mounted near the vent holes and it is very easy to see inside with a torch. What I have also noticed is that there are additional screw hole positions outboard on the HDD frame that would match the screw hole positions if a 3.5″ drive was fitted.
The other thing I noticed is that the included power supply is rated at 1.5 amps, yet I understand that the power supply on the HDR-2000T may be rated at 2.5 amps. Could it be that this additional capacity in the power supply is because the HDR-200T has a 3.5″ drive?
January 24, 2017 at 10:44 pm #77053Anonymous
InactiveI don’t think you’ll find anybody who’s seen a 2.5″ drive in a humax product, in this country at least, as standard. 3.5″ are cheaper and more reliable.
Depending upon what you paid for it, you may want to replace the 2.5″ drive with a 3.5″ when it fails or send it back. I can’t remember a 2.5″ drive making a high pitched eeek/beep/screech noise when shutting down, normally they’ll fail with a constant clicking noise as they try to read/write.
In regards to the other question, HdrFoxT2 if you can find one cheap enough and don’t want any catchup/online apps/services apart from iplayer. Refurb’d fvp4000t from humaxdirect if finances allow is the way forward.
January 25, 2017 at 9:53 am #77054grahamlthompson
ParticipantPaul_D – 13 hours ago »
Hi Graham, thanks for the response.
It is definitely a 2.5″ drive. It is mounted near the vent holes and it is very easy to see inside with a torch. What I have also noticed is that there are additional screw hole positions outboard on the HDD frame that would match the screw hole positions if a 3.5″ drive was fitted.
The other thing I noticed is that the included power supply is rated at 1.5 amps, yet I understand that the power supply on the HDR-2000T may be rated at 2.5 amps. Could it be that this additional capacity in the power supply is because the HDR-200T has a 3.5″ drive?
Someone appears to have bodged a spare laptop drive into your box.
Is it a new UK sourced box ?
It’s likely to be a spare laptop drive unsuitable for pvr use. Humax boxes normally have Seagate Pipeline AV specced drives.
These low speed drives are designed to have a low power requirement anyway.
I don’t have your box so can’t check the power supply rating, hopefully someone will post what it should be. 1.5A at 12V is only 27W. Going on the HDR-FOX-T2 and other PVRs power consumption could be around 40W or so even 2.5A sounds a bit small to me.
January 25, 2017 at 12:25 pm #77055Anonymous
Inactivegrahamlthompson – 2 hours ago »
hopefully someone will post what it should be. 1.5A at 12V is only 27W. Going on the HDR-FOX-T2 and other PVRs power consumption could be around 40W or so even 2.5A sounds a bit small to me.
The 2 I’ve seen were 2.5a for an HDR-2000T wallwart and 4a for the brick. Barry has reported 2.3a for the wallwart and others 2.5a.
https://myhumax.org/forum/topic/power-adaptor-for-the-hdr2000t#post-42533
January 25, 2017 at 7:26 pm #77056Anonymous
InactiveI bought the Humax new and sealed (not open box or refurbished) on Monday of this week from Richer Sounds.
I took it back there today and they tested it next to another one (serial numbers were two apart) and that one made exactly the same noise. I took the opportunity to peer inside and the one in the store also had a 2.5″ drive fitted and had the exact same 1.5amp power supply included in the box.
The build date according to stickers on the internal packaging on both machines was December 2016.
According to pages 44 and 45 of the included paper User’s Manual which covers both the HDR-1800T and the HDR-2000T, the HDR-1800T weighs 1.4Kg and the HDR-2000T weighs 1.9Kg. Also, the HDR-1800T has 512MB of RAM and the HDR-2000T has 1GB of RAM. I cannot imagine that an extra 512MB of RAM weighs 1/2 Kg.
As it happens, I have some old 2.5″ and a 3.5″ drives here at home. On average, the 2.5″ drives weigh approx 100g and the 3.5″ drives average 600g so that would clearly explain the 1/2Kg difference in weight declared by Humax.
January 25, 2017 at 7:54 pm #77057grahamlthompson
ParticipantSeems that Humax are now using 2.5″ drives. Seems a backwards step to me.
All the Humax pvrs with 3.5″ drives (I have 4) are virtually silent.
Even in a quiet room you have to put your ear next to the box to hear the hard disk.
Mind you there’s no noise from my laptops with 2.5″ drives either.
January 25, 2017 at 8:55 pm #77058Anonymous
InactiveThanks Graham,
The noise only occurs at the moment of power-off to the hard drive. On start up and whilst running, it is whisper quiet. If it gets too noisy or packs up in the future, I could always upgrade it to a 1TB drive (2.5″ or 3.5″ as the frame will accept both sizes).
I only bought it as a stop-gap because my neighbours are having a loft extension and their scaffolding has blocked my Humax Freesat from receiving anything at all.
January 29, 2017 at 5:15 am #77059Anonymous
InactiveHi Paul D
When experiencing the full noise on my 200OT the sound was very loud when first switching on and switching off…it was loud in everything the drive did but particularly noticable on boot up. The heads made a right racket parking up or springing to life
Its very interesting if it is 2.5 drive as I thought Humax used 3.5 as standard. I wonder if they are refurbishing boxes with them as they have had enough returns with this series.
Refurbs seem to have been packed up as new again because I can see slight feet marks on mine…but I cant prove that…my fascia was mint
See my thread on opening a 2000t which finally seems to have sorted the horrendous noise issue. I can only assume something was transmitting the noise directly to the casing and maybe a cable was trapped by the lid in a funny way.Im still looking into it but touch wood its all quiet now and I have some sound damping work to do
All Im saying is that there appear to be issues with certain units and you shouldnt be hearing loud noises from the hard drive. Mine boots up reasonably quietly now and within spec.
January 29, 2017 at 8:43 am #77060Anonymous
InactiveThanks for your comments Minstrel SE.
Many years ago I took the floor up in my old Land Rover to access the gearbox selectors. Wwhen I refitted it, the gearbox whine was unbelievable and I was sure that I had damaged the gearbox. Whilst looking round under the car I noticed a floor screw was just touching a bracket on the gearbox.
Whilst someone else drove, I slackened the screw and the noise went from “millions” of decibels to virtually silent. The screw was transmitting the sound and the footwell acted like an amplifier and speaker – remember the two tin cans and a piece of string?
So I can very easily see how transmitted noise could be the issue with the Humax. I will go and find your other thread and investigate further.
Thanks,
Paul.
January 29, 2017 at 11:44 am #77061Anonymous
InactiveYes Thanks.
Thats what I think it is. Well It can only be the lid or the stiff cable that was touching the lid.
The only thing that really changed was me taking the lid off so its something to do with that amplifying the noise.
Its set up some physical transfer and resonance combination that I cant fully explain…I think the cable was right on where the head is. Its a ridiculous cable stiff and hard to bend. Ive seen data transfer cables before but not as thick and stiff as this one. Im worried that bending it will affect the wires inside.
All I know now is that its really quiet and thats with the lid off Crazy eh

I cant believe it really. After months of annoyance it seems to be something as simple as poor design and routing of a cable. I will try and do further tests but I just want to get this lid and casing soundproofed now and get the cable tied down.
Best wishes
January 29, 2017 at 8:04 pm #77062Anonymous
InactiveI debated whether to open the box, reroute any cables and possibly add a larger drive whilst voiding any warranty. In the end, as I have had it less than a week, I decided not to break the seal and returned it earlier today to the store.
I ended up paying extra and left the store with a new FVP-4000T 1TB.
Did I make the right decision? – I hope so, but time will tell.
Thanks to all of you for your advice.
January 30, 2017 at 9:23 am #77063Anonymous
InactivePretty wise that Paul D
Im not trying to tempt people to do the same as me but I really did get confused and left it too long to be certain of an exchange. The aerial system was faulty for a month so a set of circumstances made me keep hold of it. I think deep down I always planned to repair it myself as Im like that and enjoy the challenge
That damn shop gives me levels of anxiety as they tried to give me a damaged used one bunged in a box. I had to call for the manager as they hurried to get another out from the storeroom. I should have got a refund then but didnt want to waste the trip.
Over my dead body was I going back there and trying to explain a fault to that lot
Binary dad also warned me that he walked out with another one just as noisy
I will never shop there again as long as I live.
Voiding the warranty didnt really bother me as Im savvy enough not to damage it and presume it will last long enough anyway. Its a bit of a niggle but Im just glad to be finding out what was wrong
Anyway please let us know how you get along with the different model.
all the best
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