an error occurred while launching the application at humaxtvportal.com

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  • November 2, 2011 at 1:21 pm #12431
    Anonymous
    Inactive

    Hi,

    “an error occurred while launching the application at http://www.humaxtvportal.com”

    as of the weekend I get the above error message when trying to connect my pvr to the portal.

    Software is current release, dhcp is on auto.

    I can ftp to the box ok. It is clearly attempting to access the portal but for some reason cannot.

    Any thoughts, I have powered off and disconnected from mains to reset to no avail.

    All suggestions gratefully received.

    muchos ta

    tmm

    November 2, 2011 at 1:36 pm #28209
    Anonymous
    Inactive

    Hello TMM,

    You are not alone!

    Just returned from holiday, looking forward to watching the Indian Grand Prix and I get the same issue.

    This occurred at 13.15 UK time on November 2, 2011,

    All help would be much appreciated,

    Thanks

    Bruce

    November 2, 2011 at 1:51 pm #28210
    Barry
    Moderator

    Welcome both of you to our Forum :-)

    Yep it appears to be down, trying to make contact with Humax Towers, and make sure they are aware.

    November 2, 2011 at 2:01 pm #28211
    Anonymous
    Inactive

    Thanks for the quick response Barry; I’ll have to do my ironing whilst listening to the radio!

    November 2, 2011 at 5:59 pm #28212
    Anonymous
    Inactive

    Hi guys,

    thanks, I will check regularily, now I will reprogram the recording settings wiped while resetting it.

    muchos ta

    tmm

    November 2, 2011 at 7:29 pm #28213
    Anonymous
    Inactive

    THIS IS REALLY HELPFUL – IT IS CLEARLY AN ISSUE AFFECTING ALL (?) USERS. I HAVE ALSO JUST HAD THIS PROBLEM TODAY AND HAVE BEEN MESSING AROUND WITH CABLES AND POWER-LINE ADAPTORS. I WAS CLOSE TO RESTORING TO FACTORY SETTINGS TOO. I WILL HANG FIRE.

    THANKS

    November 2, 2011 at 9:02 pm #28214
    Anonymous
    Inactive

    Hello Guys, same problem, very rarely use the portal but just so happens it looks like it went down today. Only got as far as doing the unpluging ritual, luckily didnt reset. I will call Humax tomorrow and hopefully get some answers and post on here tomorrow.

    November 2, 2011 at 9:12 pm #28215
    Barry
    Moderator

    Welcome both of you to our Forum :-)

    Can confirm that Humax Towers are aware.

    November 3, 2011 at 12:50 am #28216
    Anonymous
    Inactive

    Any idea when this is likely to be fixed?

    I am trying to determine whether this is a problem with my new wi-fi dongle or the portal. It appears to connect ok, but won’t connect to the portal.

    Thanks

    November 3, 2011 at 6:40 am #28217
    Barry
    Moderator

    Welcome to our Forum :-)

    Portal now working for me @ 06:30

    November 3, 2011 at 10:43 am #28218
    Anonymous
    Inactive

    Had it working this morning at about 8:30, but then it stopped working again and returned the same error. Any ideas why?

    Will try again after work.

    November 3, 2011 at 10:48 am #28219
    Barry
    Moderator

    Still working for me, and I have been checking frequently.

    Difficult to pinpoint why it failed again for you, so try again later and report findings.

    November 3, 2011 at 10:54 am #28220
    grahamlthompson
    Participant

    Working for me OK.

    November 3, 2011 at 11:24 am #28221
    Anonymous
    Inactive

    Just tried at 1120 Working ok

    November 3, 2011 at 11:56 am #28222
    Barry
    Moderator

    Welcome to our Forum Bob :-)

    Thanks to you and Graham for confirming it is working.

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