4OD issues with HDR 1000s

Forum Forums Freesat HD HDR 1000, 1010, 1100S 4OD issues with HDR 1000s

Viewing 15 posts - 1 through 15 (of 44 total)
  • Author
    Posts
  • #15794
    Anonymous
    Inactive

    Doing a search on Google I can see this has been an issue for many people going back at least the last two years – what am I referring to? 4OD freezing following an add break.

    Nearly every time I use my HDR 1000s to access 4OD I have the same problem. It will either fail to start the main feature following the intro adds or it will play fine up to the first add break then either fail to return to the feature at all or start but with a struggle.

    Is this peculiar to Humax kit or is it widespread? Finally, is there a solution?

    #52954
    Anonymous
    Inactive

    I’m surprised no one on this forum has experienced issues with 4OD as many other forums have lots of users experiencing the same issues as me.

    Perhaps on demand TV is not much accessed by users of this forum?

    #52955
    Anonymous
    Inactive

    4OD often loops back to the start of the part or the adverts don’t play making it look like its hung.

    #52956
    Anonymous
    Inactive

    mafoo – 1 hour ago  » 

    4OD often loops back to the start of the part or the adverts don’t play making it look like its hung.

    Well when you are sat there for nearly ten minutes with a blank screen I think you can say it definitely has hung/frozen. If I use Airplay from my iPad to Apple TV then 4OD works without issues. Is it therefore a Humax problem?

    #52957
    Anonymous
    Inactive

    Faust – 12 hours ago  » 

    I’m surprised no one on this forum has experienced issues with 4OD as many other forums have lots of users experiencing the same issues as me.

    Perhaps on demand TV is not much accessed by users of this forum?

    No problems with 4OD for me.

    Which other forums are you looking at as I’m not seeing lots of other users with this issue?

    I see no reports of this on Digital Spy or Freesat Communty and the only other place I’ve seen it mentioned is AVForums which is a thread from yourself with no replies.

    The only reports for anything similar are with Demand 5 with constant looping ads which seems to only be affecting the HB1000s.

    #52958
    Anonymous
    Inactive

    Try typing the following into Google – 4od issues hangs or won’t restart after add break

    #52959
    Anonymous
    Inactive

    Faust – 9 minutes ago  » 

    Try typing the following into Google – 4od issues hangs or won’t restart after add break

    Yeah I did that earlier today and pretty much all the results relate to the PS3.

    Adding HDR 1000s to the search too doesn’t show anything of relevance except a link to this thread.

    #52960
    grahamlthompson
    Participant

    I haven’t seen any issues with 4od but it’s rare I ever use catch up. If Faust can provide an example I can see what happens tomorrow on the same programme.

    #52961
    Anonymous
    Inactive

    grahamlthompson – 1 hour ago  » 

    I haven’t seen any issues with 4od but it’s rare I ever use catch up. If Faust can provide an example I can see what happens tomorrow on the same programme.

    George Clarke’s amazing spaces episode 1 from last week. I had to give up with it just over half way through as it simply froze after every add break. Moved across to use Airplay from the iPad to Apple TV and it plays without issue. It’s not the first time this has happened and it is always 4OD.

    #52962
    Anonymous
    Inactive

    -gonzo- – 2 hours ago  » 

    Faust – 9 minutes ago  » 

    Try typing the following into Google – 4od issues hangs or won’t restart after add break

    Yeah I did that earlier today and pretty much all the results relate to the PS3.

    Adding HDR 1000s to the search too doesn’t show anything of relevance except a link to this thread.

    Well that fact that it has/is happening with other kit shows there is an issue. I did ask the question whether it was Humax related or some other problem.

    #52963
    grahamlthompson
    Participant

    Faust – 11 minutes ago  » 

    grahamlthompson – 1 hour ago  » 

    I haven’t seen any issues with 4od but it’s rare I ever use catch up. If Faust can provide an example I can see what happens tomorrow on the same programme.

    George Clarke’s amazing spaces episode 1 from last week. I had to give up with it just over half way through as it simply froze after every add break. Moved across to use Airplay from the iPad to Apple TV and it plays without issue. It’s not the first time this has happened and it is always 4OD.

    I will watch this tomorrow and report. Thanks for a programme that looks interesting :-)

    #52964
    Anonymous
    Inactive

    Faust – 1 hour ago  » 

    grahamlthompson – 1 hour ago  » 

    I haven’t seen any issues with 4od but it’s rare I ever use catch up. If Faust can provide an example I can see what happens tomorrow on the same programme.

    George Clarke’s amazing spaces episode 1 from last week. I had to give up with it just over half way through as it simply froze after every add break. Moved across to use Airplay from the iPad to Apple TV and it plays without issue. It’s not the first time this has happened and it is always 4OD.

    Just had a look and it seems that during the ads there’s a random black screen that just hangs after the British Gas sponsor, but it does start going again if you leave it.

    #52965
    Anonymous
    Inactive

    Faust – 8 hours ago  » 

    -gonzo- – 2 hours ago  » 

    Faust – 9 minutes ago  » 

    Try typing the following into Google – 4od issues hangs or won’t restart after add break

    Yeah I did that earlier today and pretty much all the results relate to the PS3.

    Adding HDR 1000s to the search too doesn’t show anything of relevance except a link to this thread.

    Well that fact that it has/is happening with other kit shows there is an issue. I did ask the question whether it was Humax related or some other problem.

    Quite often when there’s issues with on demand services they’ll be device specific problems. Anyhow the PS3 problems with 4OD were issues reported back in May 2013 which I believe have been resolved since then.

    So as it stands at the moment your the only one that’s currently reporting any issues.

    #52966
    Anonymous
    Inactive
    Quote:
    George Clarke’s amazing spaces episode 1 from last week. I had to give up with it just over half way through as it simply froze after every add break. Moved across to use Airplay from the iPad to Apple TV and it plays without issue. It’s not the first time this has happened and it is always 4OD.

    I tried this programme three times and ran into problems each time. Other programmes I tried (ep 1 of Utopia, ep 1 of A Dance to the Music of Time) ran smoothly.

    All three were fine on a 2012 Samsung TV. I did notice that on the Samsung the 4oD app updated itself before launching.

    #52967
    grahamlthompson
    Participant

    Watched the Amazing Spaces Episode with the following result.

    Programme started with 30 second ad.

    First ad break at 15 mins point, duration 3 min 40 sec. Programme resumed immediately after British Gas sponsor ad.

    Second ad break at 35 mins point, duration of ads to sponsor ad 3 min 20 sec followed by black screen and silence for 30 seconds before programme playback resumed.

    Third and final ad break at 45 min point, duration of ads to sponsor ad 1 min 50 sec followed by black screen and silence for 1 min 55 seconds before programme playback resumed.

    Programme completed OK

    The second and Third breaks were approx. the same length if you include the black screen and silence periods.

Viewing 15 posts - 1 through 15 (of 44 total)
  • You must be logged in to reply to this topic.

The inner genius!