4000 No Programme Information

Forum Forums Freeview HD FVP 4000T, 5000T 4000 No Programme Information

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  • #21021
    Anonymous
    Inactive

    Lots of channels missing programme information. Some even have the wrong channel names. Sometimes the information appears as the time arrives. But can’t set recording ahead.

    Been retuned twice, restarted.

    Seemed to have been a problem years ago with other recorders.

    Any solutions?

    Thanks

    #97164
    Martin Liddle
    Participant

    ericcrichton – 46 mins ago  » 

    Lots of channels missing programme information. Some even have the wrong channel names. Sometimes the information appears as the time arrives. But can’t set recording ahead.

    Have you tried turning off the mains power? If that doesn’t fix it then try a reset to default settings.

    #97165
    Anonymous
    Inactive

    On off tried no effect.

    Full reset will be last resort will loose huge amount of recordings.

    #97166
    Anonymous
    Inactive

    ericcrichton – 1 hour ago  » 

    On off tried no effect.

    Full reset will be last resort will loose huge amount of recordings.

    Why does everyone incorrectly believe that a factory reset will delete the recordings?

    It doesn’t unless you specifically chose the option to format the drive.

    #97167
    Martin Liddle
    Participant

    ericcrichton – 2 hours ago  » 

    Full reset will be last resort will loose huge amount of recordings.

    You will not lose a single recording when doing a reset; the same applies to all Humax PVRs that I am familiar with.

    #97168
    grahamlthompson
    Participant

    ericcrichton – 2 hours ago  » 

    On off tried no effect.

    Full reset will be last resort will loose huge amount of recordings.

    You just lose your recording schedule. Only a Hard Disk format will delete existing recordings.

    Use a smart phone or digital camera to photograph your recording schedule.

    Whats the highest channel number you have in your epg ?

    #97169
    Anonymous
    Inactive

    The information that wont loose recordings is very useful, thanks. Schedule as you say can be snapped.

    Would the schedule on myhumax stay intact?

    max epg 270 tv + 800-849 radio 795

    #97170
    Anonymous
    Inactive

    GLT will be along shortly to advise, follow his instructions. :-)

    #97171
    grahamlthompson
    Participant

    ericcrichton – 36 mins ago  » 

    The information that wont loose recordings is very useful, thanks. Schedule as you say can be snapped.

    Would the schedule on myhumax stay intact?

    max epg 270 tv + 800-849 radio 795

    The schedule will be deleted when you retune.

    Your problem is that autotune is finding the same channels more than once with the duplicates getting stored with channel numbers over 800. The highest channel number on a properly tuned Freeview box is 735.

    https://www.freeview.co.uk/corporate/platform-management/channel-listings

    This completely confuses the box.

    Firstly we need to find out what the best transmitter is for your location.

    Enter your full postcode here and post which transmitter it says.

    http://www.wolfbane.net/cgi-bin/tvd.exe?

    Ideally photograph the results and upload it as it will include the two digit UHF Mux numbers we need.

    Once we have this information we can find the UHF channels used for each mux on your local transmitter.

    After that you need to delete all your existing Radio and TV channels. Then manually add every mux your local transmitter uses.

    #97172
    grahamlthompson
    Participant

    I have just generated my postcode on Wolfbane and grabbed a screen grab on my PC.

    Saved it as a jpeg image and uploaded it

    [attachment=76713,1348]

    The channel numbers for me are 26 23 41 30 and 47

    I can’t get Sutton Coldfield due to close up trees on the line of sight to the transmitter. In wet and windy summer conditions the signal breaks down due to condition known as close up multipath interference. Similar to the ghost images you used to get using analogue TV.

    #97173
    Anonymous
    Inactive

    PS wolfbane website is rejected by some browsers.

    #97174
    Anonymous
    Inactive

    reduced size

    [attachment=76715,1350]

    #97175
    Anonymous
    Inactive

    wolfbane rejected by chrome, accepted by IE, Firefox and Opera

    Took screen from IE

    #97176
    grahamlthompson
    Participant

    I can’t get at my 5000T at the moment as it’s playing back a recording. When it completes I can go through the procedure if another poster doesn’t chip in with the detailed instructions.

    DVB-T mux 50 59 58 49 and 55

    DVB-T2 mux 54

    I just used Chrome without issue as the image was too small to read the numbers.

    #97177
    Anonymous
    Inactive

    I am on a 4000t not 5000t

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