BBC channels only being recorded – despite resets

Forum Forums Freeview HD Aura UHD BBC channels only being recorded – despite resets

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  • #23866
    Anonymous
    Inactive

    Is this a further example of the notorious bug? Started at the end of last week, but most recordings are now failing. Resets, even a hard drive erase, still won’t do the job it’s supposed to do.

    Anyone else experiencing this?

    #116818
    Anonymous
    Inactive

    No.

    #116819
    Martin Liddle
    Participant

    doca – 3 hours ago  » 

    Is this a further example of the notorious bug? Started at the end of last week, but most recordings are now failing. Resets, even a hard drive erase, still won’t do the job it’s supposed to do.

    Anyone else experiencing this?

    I am having difficulty in recording from ITV1.

    #116820
    Anonymous
    Inactive

    What’s really odd is that the HD channels aren’t affected – just the SD ones.

    #116821
    Anonymous
    Inactive

    The PSB2 MUX that carries ITV, Ch 4, Ch 5 etc has been screwed up since last Thursday. Both the now/next and EPG is, to put it politely, garbage at the moment. The errant now/next data will prevent any recordings using accurate record (AR) from working. If you can use padding then do so as they will work. The dodgy EPG data will also mess up any series links but if you schedule whilst tuned to a channel on the other MUXes they should be OK.

    #116822
    Anonymous
    Inactive

    TimK2011 – 1 hour ago  » 

    The PSB2 MUX that carries ITV, Ch 4, Ch 5 etc has been screwed up since last Thursday. Both the now/next and EPG is, to put it politely, garbage at the moment. The errant now/next data will prevent any recordings using accurate record (AR) from working. If you can use padding then do so as they will work. The dodgy EPG data will also mess up any series links but if you schedule whilst tuned to a channel on the other MUXes they should be OK.

    That is incredibly useful information – thanks. A shame the Humax helpdesk were unaware! Any idea how and when this will be resolved?

    #116823
    Anonymous
    Inactive
    Quote:
    That is incredibly useful information – thanks. A shame the Humax helpdesk were unaware! Any idea how and when this will be resolved?

    It’s not really Humax’s problem so not surprised they don’t know. I did read that the problem is due to the way PSB2 is being broadcast/distributed. PSB2 is now coded and multiplexed in the ‘cloud’ and it’s obviously not working correctly. Who knows when it will be fixed.

    #116824
    Anonymous
    Inactive

    TimK2011 – 14 mins ago  » 

    Quote:
    That is incredibly useful information – thanks. A shame the Humax helpdesk were unaware! Any idea how and when this will be resolved?

    It’s not really Humax’s problem so not surprised they don’t know. I did read that the problem is due to the way PSB2 is being broadcast/distributed. PSB2 is now coded and multiplexed in the ‘cloud’ and it’s obviously not working correctly. Who knows when it will be fixed.

    I can see why they’d have no idea what the problem is, but it’s a shame because they’re advising people to erase hard drives in order to try to resolve an obvious irresolvable problem.

    Where exactly does the responsibility lie for fixing this? Obviously I’d like to involve myself in persuading them to sort it!

    #116825
    Martin Liddle
    Participant

    doca – 5 hours ago  » 

    Where exactly does the responsibility lie for fixing this? Obviously I’d like to involve myself in persuading them to sort it!

    An ex-BBC employee has posted the following information on Hummy.tv:

    “PSB2 aka D3&4 is now C&M in the cloud by BT for the companies concerned… https://www.mediaandbroadcast.bt.com/case-studies/coding-and-multiplex.html

    Complaints to the Broadcasters (ITV, C4, C5) would be the correct route — plus Everything TV (aka Freeview) and maybe Ofcom.”

    My understanding is that the information about the nature of the problem has been passed to Humax.

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