Freeview Viewings Disappearing

Forum Forums Freeview HD Aura UHD Freeview Viewings Disappearing

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  • #23670
    Anonymous
    Inactive

    Another week, another Aura glitch…

    I only recently did a full factory reset to correct a problem with hard drive recordings failing to play.

    I’m now encountering a new problem. Every few days, when switching on a Freeview TV channel, the programme will play for about 3 – 4 seconds before the picture and sound disappear and I am left with a blank screen. If I change the channel, the same thing happens. If I return to the first channel, the programme does not reappear. Streaming from apps (e.g. iPlayer) are not affected.

    The only way to fix this seems to be to switch the Humax off at the wall. Everything is then fine for a few days, until the problem recurs.

    Has anyone else encountered similar and are there any long-term fixes?

    Many thanks

    #115508
    Martin Liddle
    Participant

    stuarth – 34 mins ago  » 

    Everything is then fine for a few days, until the problem recurs.

    Has anyone else encountered similar and are there any long-term fixes?

    I have seen something similar occasionally. You could try a “Freeview Reset”. Settings> Freeview Play Preferences> Freeview Rest. when I did a reset, I didn’t have any problems with existing recordings but some people have reported lost or corrupted recordings so it might be worth backing up any important recordings.

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