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Hi all,
Bit of an odd one this…
I went to access the on demand service on my Humax only to be told i need to connect my box to broadband. Well it is. Physically anyway. My box is saying i am connected with an ethernet cable. But when i try to connect ftom the On Demand page i get s message saying i need to connect!
Any ideas?
Thanks
EDIT:
Just found i can access bbc iplayer from the red button. It works fine from there…It looks like the access from the On Demand page of the Humax is at fault.Also tried different cables etc…no.difference.
Same here. Been trying to sort it for about an hour. Powered everything off and on again. Done factory reset. A bit relieved to hear I am not alone. Let’s hope someone with more knowledge can help.
Just found i can access bbc iplayer from the red button. It works fine from there…It looks like the access from the On Demand page of the Humax is at fault…
Yes, I have exactly the same situation as you described. Unfortunately I mainly use the On Demand service to watch YouTube. Ha ha. Hopefully, it will turn out to be something that can be resolved.
I have the same problem just started today. I can’t access any of the On Demand icons!!
Screen keeps asking for me to log in, but I’m already logged in WiFi. I’ve done all the usual things in this situation.
Has anyone resolved this yet please?
I also have this same issue. Started today 9th October. It worked fine yesterday. On two different HDR 1100s boxes. One connected by Wi-Fi and 1 by Ethernet. I have since tried the red button and that does launch i player but it is very clunky compared to access for example to just restart from the TV guide. The boxes are connected to the internet, but trying to launch on demand it flashes that it is trying to connect then puts up the screen connect or show more information or cancel, then you just go around in circles as it then says it is connected. Can Humax give us @ fix??
I’ve contacted Humax support today.
I’ll keep you all posted…
I spent 2 hours on with Vodafone technical support thinking it was their problem as I’ve just started using them, but I could still access via my old 3 4g broadband without issue. I wish I’d searched this forum first!
I stumbled upon this:
Looks like an identical issue from a year ago.
Same problem as above Broadband all ok. On Demand telling me connected ok but going round in circle to connect to service.
I have the same problem. Apparently this was a big problem in 2022 and took two weeks for Humax to fix a bug in their system.
Exactly the same problem, which started yesterday, 9th October 2024. I’ve spent hours trying to fix it by doing what has been suggested elsewhere – rebooting the Humax box and the Router, changing the IP address in the Router, factory reset, and in all sorts of combinations. Nothing works so I decided to post here in the hope of saving others hours of wasted time.
As it affects so many people, and it seems to have started on the same date, it can’t be a local problem, and the link posted above (thanks!) explains why it is a problem at Humax, not with our equipment.
We just have to wait for Humax to listen and fix it, it would appear.
HDR 1000S/GB/500G
I have a similar problem with above as of yesterday. On demand will only work for Netflix. Other channels produce a diagnostic that says check the ethernet cable. Did that and also changed it. No improvement.
E-mailed Humax tech support- so far nothing.
Box is 10 years old now. Could it be time?
I did email Humax but got no response so I’ve just called them.
Apparently they are aware of the problem and they say it is affecting a lot of Humax models. The guy i spoke to seems to think it’s a network server issue and he assured me that they are working on a fix.
I did email Humax but got no response so I’ve just called them.
Apparently they are aware of the problem and they say it is affecting a lot of Humax models. The guy i spoke to seems to think it’s a network server issue and he assured me that they are working on a fix.
I have this too- and I had it last time, it went on for days. Very annoying
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