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I’m missing c3 4 and 5, plus other odd channels anyone know how I can get them back.
Do I need a new Humax box?
Thanks, from a new subscriber
Hi Jo 90,
Welcome to the forum. Have you tried retuning box? I would recommend a full retune and see if this resolves problem. No you don’t need a new box. Humax would love you to purchase a new one every time you have an issue, but hopefully you can solve it yourself! Also check your signal strength/quality via settings menu. Please let forum know how you get on. John L
Hi, thanks for the reply.
Signal strength is only 75%, the quality is 100%
Also, message “terrestrial antenna is short circuited”
The strange thing is, I can receive all channels when I don’t watch TV through Humax box!!
Jo
Jo 90 – 1 hour ago »
Hi, thanks for the reply.
Signal strength is only 75%, the quality is 100%
Also, message “terrestrial antenna is short circuited”
The strange thing is, I can receive all channels when I don’t watch TV through Humax box!!
Jo
Jo 90 – 1 hour ago »
Signal strength is only 75%, the quality is 100%
Signal strength of 75% is fine; indeed too high a signal strength can reduce the quality.
Also, message “terrestrial antenna is short circuited”
In Settings> Installation, turn off antenna power which is only needed if you have a masthead amplifier powered through the coaxial cable.
The strange thing is, I can receive all channels when I don’t watch TV through Humax box!!
Have you tried retuning the Humax yet? (Settings> Automatic search)
Done that but message still stays on screen (as above)
Nothing on screen when I turn off Humax! and watch without it.
Auto scan work’s great, all programs now-thanks
Jo 90 – 4 hours ago »
Done that but message still stays on screen (as above)
Do you know if you have a masthead amplifier and if so how it is powered? I think the message is a warning but not a serious problem.
Auto scan work’s great, all programs now-thanks
Good news, thanks for letting us know.
I have a 4 way signal booster box, just after the areal.
It’s an SLX brand Freeview box, recently fitted, after my other booster box seemed to stop working!
The problem is the message won’t go off the screen!
Thanks for helping me.
Jo 90 – 2 hours ago »
I have a 4 way signal booster box, just after the areal.
It’s an SLX brand Freeview box, recently fitted, after my other booster box seemed to stop working!
The problem is the message won’t go off the screen!
When you can receive all channels when you don’t watch TV through Humax box, where does the TV pick up its aerial feed from?
E.g. Direct from the SLX?
E.g. through the Humax?
E.g. through some other route?
Hi
From aerial through SLX then to the TV when Humax is off.
SLX has 4 TV outlets, 3 of which are used
Many thanks
Jo 90 – 29 mins ago »
Hi
From aerial through SLX then to the TV when Humax is off.
SLX has 4 TV outlets, 3 of which are used
Many thanks
Just as a test try disconect the aerial lead from the TV itself then check to see if the message “terrestrial antenna is short circuited” still appears when you watch TV through the Humax box
Thanks, did that and the fixed message flashed on and off a few times then went back to a fixed message in the middle of the screen again.
The other 2 tv’s are fine (no Humax box) with no message
Also, I tried to turn off “Antenna Power” again (just in case it wanted turning off again) but it wasn’t highlighted!
Thanks
Just set the Humax box up on another TV,
No message now, so it looks like the problem is possibly the ariel feed on the other TV?
Anyone?
Jo 90 – 15 hours ago »
Just set the Humax box up on another TV,
No message now, so it looks like the problem is possibly the ariel feed on the other TV?
Anyone?
Hi Jo 90, Always check your cables is the answer. I keep spare leads or swap leads around to test issues when they arise. That may have been your problem. Glad you got it working without the message. John L
Many thanks for all the help
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