Aura & Disney + 4k issue

Forum Forums Freeview HD Aura UHD Aura & Disney + 4k issue

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #22689
    Anonymous
    Inactive

    Just got the aura box & when using Disney + it only shows it in Hd not uhd. I have removed the app & reinstalled but still the same. Uhd content works ok on BBC iPlayer & Amazon but not on Disney. Does anyone know why this is the case?

    Thanks

    #110559
    Anonymous
    Inactive

    It works in 4K on my aura. Not every program is in 4k, are you playing 4k content?

    #110560
    Anonymous
    Inactive

    Yes played all the movies & tv shows I know are available in 4k but still only showing HD. I’ve changed cables also to check but makes no difference

    #110561
    Martin Liddle
    Participant

    desm52 – 2 hours ago  » 

    It works in 4K on my aura. Not every program is in 4k, are you playing 4k content?

    Is that from the Disney+ app?

    #110562
    Anonymous
    Inactive

    Yes using the Disney + app on the box

    #110563
    Anonymous
    Inactive

    Can you not install Disney on your TV apps instead

    #110564
    Anonymous
    Inactive

    kr002 – 3 mins ago  » 

    Can you not install Disney on your TV apps instead

    A workaround isn’t a solution.

    #110565
    Anonymous
    Inactive

    SSThing – 5 mins ago  » 

    kr002 – 3 mins ago  » 

    Can you not install Disney on your TV apps instead

    A workaround isn’t a solution.

    So very true that along with factory reset seems to be the mantra of the aura

    #110566
    Anonymous
    Inactive

    The tv doesn’t support Disney + that’s the reason I thought the Aura box was a good solution being a 4k box & thought Disney would be in 4k too. Prime is in 4k so finding it strange

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