- This topic has 4 replies, 3 voices, and was last updated 3 years, 5 months ago by
.
-
Posts
-
Hello. Help and advice appreciated please.
My parents bought an HDR 1800T a couple of months ago. It crashes/becomes unresponsive (sometimes for days).
It works fine (all channels, records, playsback) until it crashes. I have tried basic sensible things: power, factory settings, looking for software updates (none since 2018), changing the LAN cable, plugging LAN cable directly into router – but no luck yet.
Any bright ideas? Or is this it – just old/low spec software?
Many thanks
I can’t help with the problem, other than to say that I have an 1800T bought about six months ago and do not have this problem. I don’t think that it has crashed even once.
Perhaps it is some sort of hardware problem. I suggest they take it back to the store and exchange it or get a refund.
Great – thanks Stuart. Even that is reassuring to know. Will do the warranty process.
If someone had a washing machine that just stopped working for a couple of weeks they would be back to the retailer to either, fix it, replace it or give a refund.
For some reason if it is an electronic device people seem to accept the problem and live with it.
Why is this?
I have one, tell them not to press red button
Rx
- You must be logged in to reply to this topic.