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since the last update Jan 2021 our machine says there are no recordings then they all come back, also freezes while on play back then loses the channel, then back to normal, and says there are recordings in the list but when you select one it won’t play it, any help please as it is driving me mad.
Have you tried switching it off at the mains for a couple of minutes?
hi, yes I did and it did fix it, but just waiting to see if it does it again, and how many times
I usually find the box is slow at swtch on to list recordings, often showing no recordings. I wait a few more moments and try the recordings again and they are all there.
Bought a second 5000t for a second Samsung Smart TV but I can’t set it up ?
It keeps coming up check device power. Although it’s on, this means the on screen instructions aren’t coming up.
Any ideas?
Thanks Derek.
Make sure you are selecting the right hdmi input.
I have, even used the HDMI lead from. the PC to the PC and that didn’t work. Called Humax they suggested the cable but the suggested trying it on the s end box cables because there all set up and working.
If the fails then it’s the box and a return job to John Lewis. Such is life. Thanks all. Derek
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