Forum › Forums › Freeview HD › Aura UHD › My AURA Issues – Three weeks of ownership
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Anonymous.
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April 9, 2021 at 6:56 am #21828
Anonymous
InactiveI bought my AURA unit back in the middle of March, straight away I had various issues with it:
Firstly I kept getting an “FPV-400” issue which meant just after setting the unit up, I then had to reset it and start the setup procedure again.
The PiP seems really difficult to stop and I eventually turned it off all together.
When renaming the AURA unit for casting to, the keyboard would randomly disappear and sometimes a new keyboard would reappear, other times the PiP would even sit in front of the keyboard itself blocking your view of which letter you had selected.
I sometimes randomly lose sound which requires the unit to be restarted to resolve.
I sometimes get a black screen and just sound, to resolve this I have to turn the unit off at the wall.
The last issue I had was when turning the AURA box on, I had a really distorted image flickering on the screen with no way to open a menu screen. Again I had to turn the power off at the wall.
Within the AURA app I also noticed random programs getting added to my schedule and also no way to remove these or programs I had scheduled myself.
I will update this thread with any other faults I come across. Overall I’m pretty disappointed with the unit to the point where I initially wanted to return it as it just felt like it was faulty. It does feel like an unfinished product, but I’m hoping Humax will eventually resolve the issues above.
April 10, 2021 at 10:32 am #104745Anonymous
InactiveThere is a public update release due around about the 19th of this month that should fix your issues and add a lot of more functionality too.
The beta program updates seem to have resolved most issues.
Hang in there, it will be worth it.
May 8, 2021 at 1:28 pm #104746Anonymous
Inactivebarrados – 4 weeks ago »
There is a public update release due around about the 19th of this month that should fix your issues and add a lot of more functionality too.
The beta program updates seem to have resolved most issues.
Hang in there, it will be worth it.
Thanks for the reply, I have noticed the box seems much better now with far less issues, but it still isn’t perfect:
I am still getting a black screen every now and again when turning the Humax box on.
Sometimes when I try and skip through the adverts whilst recording a program that is currently being broadcast, sometimes I’m randomly taken to the recordings list.
May 8, 2021 at 2:00 pm #104747Anonymous
InactiveOccasionally I get a blank screen on powering up, but not sure if its the aura, because turning the tv on off or cycling through hdmi connection fixes it.
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