IOS Aura App leaking storage

Forum Forums Freeview HD Aura UHD IOS Aura App leaking storage

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  • #21779
    Anonymous
    Inactive

    I got a message from my phone saying it was out of space trying to do an iCloud backup. The Aura app was set to back up but was occupying 3.4 GB of data storage.

    I seems that if you download a transcoded recording and then that recording is later deleted on the Aura box then the recording is deleted on the Aura app but the transcoded data remains in the app storage.

    At this point there is no way to delete the orphaned data except by deleting the whole app.

    There are multiple issues here:

    1. Deleting a recording on the Aura box should delete downloaded recordings on IOS, that is the job of the Aura app itself

    2. Downloading recording should not be flagged for backup. Sky Go excluded these.

    #104368
    grahamlthompson
    Participant

    Gizmo247 – 1 hour ago  » 

    I got a message from my phone saying it was out of space trying to do an iCloud backup. The Aura app was set to back up but was occupying 3.4 GB of data storage.

    I seems that if you download a transcoded recording and then that recording is later deleted on the Aura box then the recording is deleted on the Aura app but the transcoded data remains in the app storage.

    At this point there is no way to delete the orphaned data except by deleting the whole app.

    There are multiple issues here:

    1. Deleting a recording on the Aura box should delete downloaded recordings on IOS, that is the job of the Aura app itself

    2. Downloading recording should not be flagged for backup. Sky Go excluded these.

    If the IOS app is the same as Android. Once viewed you delete a download by dragging left on the icon which reveals a delete button.

    #104369
    Anonymous
    Inactive

    Unfortunately there are no entries in the Downloads section to work off hence the storage leak

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