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HI,
New to the forum, and looking forward to your help. Please note I am not particularly technically minded…
We have just purchased a ‘Humax Aura 2TB 4K Ultra HD Smart Android Freeview Play TV Recorder’ to replace a ‘Humax HDR-FOX T2 500GB Freeview+ HD’.
We were / are very happy with the old unit, however the loss of iplayer combined with a fault on start-up (repeated cycles of on –off) led is to buy a new super dooper unit.
We wanted catch up TV, and the facility to copy from old Humax to new (via USB), as well as play .avi, .mp4, view images / play audio from USB
AND
copy from USB to the new hard drive.
Spent 24 hours copying those recordings we wanted to keep from the old unit, however we cannot access the USB on the new unit. If we go through assorted menus we find the USB is recognised, but no way of accessing / playing / copying the files.
There are other gripes / moans (the search facility is stupid and there is no ‘exit’ or ‘escape’ button’ from a function), but to date the copying / playing from USB of old FOX (none HD) files is the deal breaker.
How do we play from USB / copy from USB those files we copied of the old FOX device?
Looking forward to your answers.
Thanks,
JCC (John).
JCC – 25 mins ago »
HI,
New to the forum, and looking forward to your help. Please note I am not particularly technically minded…
We have just purchased a ‘Humax Aura 2TB 4K Ultra HD Smart Android Freeview Play TV Recorder’ to replace a ‘Humax HDR-FOX T2 500GB Freeview+ HD’.
We were / are very happy with the old unit, however the loss of iplayer combined with a fault on start-up (repeated cycles of on –off) led is to buy a new super dooper unit.
We wanted catch up TV, and the facility to copy from old Humax to new (via USB), as well as play .avi, .mp4, view images / play audio from USB
AND
copy from USB to the new hard drive.
Spent 24 hours copying those recordings we wanted to keep from the old unit, however we cannot access the USB on the new unit. If we go through assorted menus we find the USB is recognised, but no way of accessing / playing / copying the files.
There are other gripes / moans (the search facility is stupid and there is no ‘exit’ or ‘escape’ button’ from a function), but to date the copying / playing from USB of old FOX (none HD) files is the deal breaker.
How do we play from USB / copy from USB those files we copied of the old FOX device?
Looking forward to your answers.
Thanks,
JCC (John).
You need a media player app that can access a connected usb device. Try VLC player available from the Playstore.
Hi Graham,
Thanks for the reply – I am familiar with VLC player as a player on PC but nowhere in the Humax literature is a media player app explained/required, or how it might be installed.
Does this mean also I cannot copy over ‘old’ (non HD) files via USB to the new hard disk? If so the unit is going back as not as described!
Cheers,
John.
JCC – 1 hour ago »
Hi Graham,
Thanks for the reply – I am familiar with VLC player as a player on PC but nowhere in the Humax literature is a media player app explained/required, or how it might be installed.
Does this mean also I cannot copy over ‘old’ (non HD) files via USB to the new hard disk? If so the unit is going back as not as described!
Cheers,
John.
To add new apps open the built in playstore app. Search for VLC and click install. The apps list on the box will then have VLC.
There is an option get more apps but I can’t remember if VLC was one of them or one I added afterwards.
You can’t upload content afaik to the built in hard drive. There are ways to stream these files from a PC direct to the box without having to use USB at all.
I take it you setup a google account when you set the box up if you have not got one already.
If not
https://accounts.google.com/signup/v2/webcreateaccount?hl=en&flowName=GlifWebSignIn&flowEntry=SignUp
From the ad
From live TV, on-demand and your favourite apps, Aura brings together all the entertainment you love in one place.
Simply log in with your Google Account for quick and easy integration with your smart home system, access to saved preferences, recommendations and more.
Talk to Google using your smart voice remote to search for movies and shows, pause and rewind, and even start show recordings. That’s just the beginning. Find answers to your questions, control smart home devices and check your calendar – all with your voice.
Download all your favourite apps and games from Google Play. Including BT Sport, Amazon Prime Video, Disney+ and more.
Thank you again Graham.
I will contact Humax today and if files cannot be played from USB without mucking about, nor copied to the hard drive it is going back.
Thanks
John.
“Additional Connectivity
Watch videos, play music or view photos on the big screen.
USB 3.0 Playback*
Plug and Play any FAT 32 formatted USB or Hard Drive to access your own media content.”
Thanks SS,
This is why we bought this unit – I will be contacting Humax today. The blurb on the Humax website is clear:
“USB (3.0 & 2.0)
Connect a USB memory stick or External Hard Drive to view your
favorite files at home. (Subject to compatibility.)”
JCC – 19 mins ago »
Thanks SS,
This is why we bought this unit – I will be contacting Humax today. The blurb on the Humax website is clear:
“USB (3.0 & 2.0)
Connect a USB memory stick or External Hard Drive to view your
favorite files at home. (Subject to compatibility.)”
The Humax Direct website is clear:”NAS & USB Connectivity
Plug ‘n’ Play FAT 32 formatted USB/Hard Drives, or connect to your home media server*. *Media player apps may be required.”
If installing an app counts as mucking about then why did you buy an Android box for which thousands of apps are available. Did you return your computer because you had install programs or return your smart phone because you had install apps?
Hi Mars,
I don’t have a smart phone and my PC came loaded ready for use. There are no instructions about ‘installing apps’ – I have never done so – we ‘bought’ a PVR with catch up and USB compatibility, not a ‘learn as you’ go education project for the more techie minded.
John.
Education project?! It is your chance to join the 21st Century!
JCC – 32 mins ago »
Hi Mars,
I don’t have a smart phone and my PC came loaded ready for use. There are no instructions about ‘installing apps’ – I have never done so – we ‘bought’ a PVR with catch up and USB compatibility, not a ‘learn as you’ go education project for the more techie minded.
John.
That is the future. Consumers demand more and more future proof devices that as new and clever apps are available. It’s this that has got us through lockdown.
Many of the older Humax boxes have lost iplayer because they no longer can support the new and massively improved capability. Using apps is a lot more sensible. A new or update to maintain it can be auto delivered to millions.
My 74 year old wife (2 yrs younger than me.) Spoke to her sister in Hospital in Australia after major heart surgery using her smart phone.
She’s the least tecchie person I know.
You must have seen the TV shows with the audience at home. Do you think they are all tecchies.
If you aren’t even prepared to try and follow the help we try and post, afraid there is not much we can do. Your existing tV will not last forever. It;s replacement is near certain to be a smart one. and also likely to be android TV device.
You clearly must have broadband so use it for all the advantages it gives you.
Dear Graham,
I am more than prepared to follow any help posted, in fact eager to do so, if I knew how. I have asked Humax to provide instructions as to how to copy Humax FOX files to the Humax Aura hard drive (noting you think it may not be possible) and how to play files from USB. I will post the reply from Humax here for the benefit of others. I have not yet explored the ‘add an app’ to the Humax Aura box – until posting here there was no suggestion it was necessary and I am reluctant to over personalise the box if it is going back.
All the best,
JCC
JCC – 13 mins ago »
Dear Graham,
I am more than prepared to follow any help posted, in fact eager to do so, if I knew how. I have asked Humax to provide instructions as to how to copy Humax FOX files to the Humax Aura hard drive (noting you think it may not be possible) and how to play files from USB. I will post the reply from Humax here for the benefit of others. I have not yet explored the ‘add an app’ to the Humax Aura box – until posting here there was no suggestion it was necessary and I am reluctant to over personalise the box if it is going back.
All the best,
JCC
You have not answered the key questions.
1 Have you signed up for a Google account using your e-mail address ?
Without this there is nothing we can do to help.
The account unlocks all the capability of the box.
Hi Graham,
I did try with the google account, but hit problems because my email address was already in use. Leave it for now; If Humax have not replied I’ll have a mess around this evening after work, but not being able to copy the Humax FOX files to the Aura would be a pain. I am speculating we may have to purchase and add an external hardrive via the USB.
JCC
JCC – 3 mins ago »
Hi Graham,
I did try with the google account, but hit problems because my email address was already in use. Leave it for now; If Humax have not replied I’ll have a mess around this evening after work, but not being able to copy the Humax FOX files to the Aura would be a pain. I am speculating we may have to purchase and add an external hardrive via the USB.
JCC
That means you must have registered your e-mail at some time for some sort of Google Account,
Have you got a mobile phone, if so is it an android based device ?
Try and sign in and click on forgotten password. They should send an e-mail to reset your password. Make a note ina safe place of your new password.
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