Blue light on, but nothing works !

Forum Forums Freesat HD HB 1000S, 1100S Blue light on, but nothing works !

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  • #21462
    Anonymous
    Inactive

    My friend has a Humax Freeview 1100s, and all was working well until she disconnected everything to decorate !!

    All put back together, and nothing !!

    Checked all cables and in the correct place

    Power, Internet, HDMI, and Sat Cable.

    Blue light comes on on the box, but the box is unresponsive to the remote.

    Changed batteries in Remote, but still nothing

    The lights on the Remote do come on when a button is pressed.

    Nothing showing on the TV screen

    Took batteries out, and tried the 0 and OK for 30 seconds.

    Because I can’t see anything on the screen, I can’t do a factory reset, Is there another way to do a factory reset ?

    #101290
    grahamlthompson
    Participant

    DirtyDick – 43 secs ago  » 

    My friend has a Humax Freeview 1100s, and all was working well until she disconnected everything to decorate !!

    All put back together, and nothing !!

    Checked all cables and in the correct place

    Power, Internet, HDMI, and Sat Cable.

    Blue light comes on on the box, but the box is unresponsive to the remote.

    Changed batteries in Remote, but still nothing

    The lights on the Remote do come on when a button is pressed.

    Nothing showing on the TV screen

    Took batteries out, and tried the 0 and OK for 30 seconds.

    Because I can’t see anything on the screen, I can’t do a factory reset, Is there another way to do a factory reset ?

    With the box power off. Disconnect the two f connectors. Check the f connectors are screwed firmly on the ends of the coax. If the coax is the type that uses the very thin centre core. Make tiny kink in it and make sure that it goes down the hole in the middle.

    #101291
    Martin Liddle
    Participant

    DirtyDick – 15 mins ago  » 

    Blue light comes on on the box, but the box is unresponsive to the remote.

    Changed batteries in Remote, but still nothing

    If the TV has more than one HDMI port, have you checked that the HDMI cable has been plugged into the port previously used and presumably being selected as the source? Someone I know had exactly that problem after having a new carpet fitted and the carpet fitters had plugged the HDMI cable into a different port.

    #101292
    Anonymous
    Inactive

    Thanks Graham, I’ll try that tomorrow, when I go round.

    BUT there is in ONE F connector !

    #101293
    Anonymous
    Inactive

    Only ONE F Connector !

    [attachment=83964,1607]

    #101294
    Anonymous
    Inactive

    and the label inderneath

    [attachment=83965,1608]

    #101295
    Anonymous
    Inactive

    Graham missed that you have posted in a HB forum. It’s a freesat unit not freeview which is terrestrial.

    I would try the TV source suggestions first.

    #101296
    Anonymous
    Inactive

    OOPS , thanks

    #101297
    Anonymous
    Inactive

    UPDATE

    I checked that the HDMI port was the correct one. It was.

    I then looked at the fly lead that the aerial installer had supplied. It had an F connector on one end, and a co-ax on the other. I’ve no idea how he got that to connect !!

    I went locally and bought a new fly lead, with an F connector, on both ends

    Eurika, all working now, thanks for your help

    DD

    #101298
    grahamlthompson
    Participant

    DirtyDick – 1 week ago  » 

    Thanks Graham, I’ll try that tomorrow, when I go round.

    BUT there is in ONE F connector !

    Sorry I missed the HB in the model number assuming incorrectly it was a twin tuner model with an internal HDD.

    #101299
    Anonymous
    Inactive

    “I’ve no idea how he got that to connect !!”

    That’s because far too many “installers” are just bodgers making easy money.

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