Jim104 – 23 mins ago  » 

Thank you Barry and for the information.

We are basically pleased with the Aura except for two nagging issues,

1. We keep having an ‘info’ panel flash up on the screen when starting up which only lasts on the screen for less than 2 seconds whic we think says, cannot connect to HDMI as HDMI is not copyright protected, or something like that.

2. When we have 3 recordings happening at once we have a severely small choice of other programmes to view, all the usual ones are greyed out and unavailable. Once a third recording has completed we can see all the other channels again.

Sorry but we are not very technical and do not understand what is happening here.

Any info or help would be gladly welcomed,

Cheers

James

The message you get is the two items talking to each other. The process is known as HDMI handshaking. It’s normal it takes about the same time on my setup. The TV tells the box what video and audio it can handle so what the box can send over hdmi,

Try recording any two of the following from the following

BBC1-HD, BBC-2 HD, ITV-HD, Channel 4 -HD, and Channel 5-HD. Because all these are on a single (Mux – multiplex). Because one tuner can record two from the same MUX. The third tuner will not be used. So you can use it to view any other channel including the ones you were not recording in the above list.

If the 3 channels you were recordings were from 3 different Mux, then the viewable channels will be limited. You can cycle through them by using the volume up/down button.

You are recording from 3 separate multiplexes, ARQ B, SDN, and D3 & 4. This means that you can only watch another channel from one of these multiplexes.

See the following link to see what channels are on each multiplex.

https://www.freeview.co.uk/corporate/platform-management/channel-listings

Jim104 – 51 mins ago  » 

Hi Brian and Graham thank you for update and info,

Item 1 I can now discount as now explained (and does not cause an issue to me)

Item 2 The three channels that were recorded when it happened last were

Sony Movies

Sony Action

Channel 4

As I said I am not technical am just a normal user of the box.

How do I know what ‘mux’ the programme is that I want to record i ??

How do I know which programme to put down for record so that this problem does not occur ?

The publicity surrounding the sale of this box says record three channels watch another. This looks to me not to be the case. Oh dear.

Thanks to you both for your input.

Cheers

James

It actually says record up to 4 subject to Mux. Which is correct.

However the box should tell you when you make the last impossible recording combination you cannot make this one. Did you not get this ?

If so you may well have a tuning issue.

Do you have channel numbers over 800 in your epg and do the same channdel names appear at the low channel numbers.

A1944 – 16 mins ago  » 

grahamlthompson – 50 mins ago  » 

Jim104 – 51 mins ago  » 

Hi Brian and Graham thank you for update and info,

Item 1 I can now discount as now explained (and does not cause an issue to me)

Item 2 The three channels that were recorded when it happened last were

Sony Movies

Sony Action

Channel 4

As I said I am not technical am just a normal user of the box.

How do I know what ‘mux’ the programme is that I want to record i ??

How do I know which programme to put down for record so that this problem does not occur ?

The publicity surrounding the sale of this box says record three channels watch another. This looks to me not to be the case. Oh dear.

Thanks to you both for your input.

Cheers

James

It actually says record up to 4 subject to Mux. Which is correct.

However the box should tell you when you make the last impossible recording combination you cannot make this one. Did you not get this ?

If so you may well have a tuning issue.

Do you have channel numbers over 800 in your epg and do the same channdel names appear at the low channel numbers.

It sounds as if James did not try to make a fourth recording, but noticed the restriction when trying to watch a fourth (without actively recording) so that could explain the lack of a warning.

Good point, But cycling through the available options using the up/down channel options would have revealed what channels were viewable during the recording were viewable.

The point is three recordings are always possible. When recording three watching another is always limited. Least so if recordings are made from the PSB3-HD mux.

If so you can record 4 of them and even the 5th by a workaround.

Jim104 – 13 mins ago  » 

You are likely to miss lots of the best quality content and the highest quality content available over the xmas period.