Forum › Forums › Freeview HD › FVP 4000T, 5000T › GREEN HUE ON TV SCREEN
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Anonymous.
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December 8, 2020 at 10:34 am #21385
Anonymous
InactiveFVP 5000 T 2
I purchased the Humax box in January 2020 for use with an LG Oled 55inch tv.
A couple of weeks ago a small green hue appeared on the screen towards the top right
side. It is a small box shape and is more visible dependant on the back ground colour.
I contacted LG who suggested I do a pixel refresher and a picture test screen. This I did and the test picture is perfect. So I think it is a problem with the Humax box?
Has anyone had this problem?
If so how did you resolve it?
Thanks
December 8, 2020 at 10:50 am #100637grahamlthompson
Participantmackem1 – 15 mins ago »
FVP 5000 T 2
I purchased the Humax box in January 2020 for use with an LG Oled 55inch tv.
A couple of weeks ago a small green hue appeared on the screen towards the top right
side. It is a small box shape and is more visible dependant on the back ground colour.
I contacted LG who suggested I do a pixel refresher and a picture test screen. This I did and the test picture is perfect. So I think it is a problem with the Humax box?
Has anyone had this problem?
If so how did you resolve it?
Thanks
I would try replacing the HDMI cable and/or a different HDMI port on the TV
December 8, 2020 at 1:15 pm #100638Anonymous
InactiveNo point in swapping cables Graham, it’s screen burn/image retention caused by the volume mute symbol (or some other static image).
I have exactly the same on my oled. It is because the Humax offers no “screensaver” option and even though the TV will automatically dim (after a period) it is not enough prevent it from happening. My guess is because the icons are a pure cyan and quite intense. My TV has an image of the volume triangle and the pause icon with the progress bar above. It’s only really noticeable on images of a certain colour.
I contacted Humax about the damage to my TV and they acknowledged receipt of the complaint and then did absolutely NOTHING to follow up.
December 8, 2020 at 1:20 pm #100639Anonymous
InactiveRunning a screen refresh (even from the system/engineers menu) doesn’t clear it.
December 8, 2020 at 1:21 pm #100640Anonymous
InactiveDeleted because uploading photos is almost impossible on this forum.
December 8, 2020 at 1:53 pm #100641grahamlthompson
ParticipantSSThing – 30 mins ago »
Deleted because uploading photos is almost impossible on this forum.
It’s very easy
Reduce the size to 1200 pixels Wide for landscape and 1200 pixels high for portrait. retain the aspect ratio.
December 8, 2020 at 2:27 pm #100642Anonymous
InactiveCheers Graham.(odd though because when I have managed to get pics to upload before, I haven’t changed/resized anything).
December 8, 2020 at 2:32 pm #100643Anonymous
InactiveDecember 8, 2020 at 2:37 pm #100644grahamlthompson
ParticipantSSThing – 5 mins ago »
Cheers Graham.(odd though because when I have managed to get pics to upload before, I haven’t changed/resized anything).
If you take them with a phone they can be very high resolution so exceed the size that can be uploaded.
My phone creates 4032 x 1960 pixels on best setting creating a 6.74MB file.
You may have set your camera to use a lower resolution.
Screen grabs from a Full-HD monitor screen should be fine.
December 8, 2020 at 2:43 pm #100645Anonymous
InactiveI have just accidentally deleted the two photos lol, so I give up.
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