GREEN HUE ON TV SCREEN

Forum Forums Freeview HD FVP 4000T, 5000T GREEN HUE ON TV SCREEN

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  • #21385
    Anonymous
    Inactive

    FVP 5000 T 2

    I purchased the Humax box in January 2020 for use with an LG Oled 55inch tv.

    A couple of weeks ago a small green hue appeared on the screen towards the top right

    side. It is a small box shape and is more visible dependant on the back ground colour.

    I contacted LG who suggested I do a pixel refresher and a picture test screen. This I did and the test picture is perfect. So I think it is a problem with the Humax box?

    Has anyone had this problem?

    If so how did you resolve it?

    Thanks

    #100637
    grahamlthompson
    Participant

    mackem1 – 15 mins ago  » 

    FVP 5000 T 2

    I purchased the Humax box in January 2020 for use with an LG Oled 55inch tv.

    A couple of weeks ago a small green hue appeared on the screen towards the top right

    side. It is a small box shape and is more visible dependant on the back ground colour.

    I contacted LG who suggested I do a pixel refresher and a picture test screen. This I did and the test picture is perfect. So I think it is a problem with the Humax box?

    Has anyone had this problem?

    If so how did you resolve it?

    Thanks

    I would try replacing the HDMI cable and/or a different HDMI port on the TV

    #100638
    Anonymous
    Inactive

    No point in swapping cables Graham, it’s screen burn/image retention caused by the volume mute symbol (or some other static image).

    I have exactly the same on my oled. It is because the Humax offers no “screensaver” option and even though the TV will automatically dim (after a period) it is not enough prevent it from happening. My guess is because the icons are a pure cyan and quite intense. My TV has an image of the volume triangle and the pause icon with the progress bar above. It’s only really noticeable on images of a certain colour.

    I contacted Humax about the damage to my TV and they acknowledged receipt of the complaint and then did absolutely NOTHING to follow up.

    #100639
    Anonymous
    Inactive

    Running a screen refresh (even from the system/engineers menu) doesn’t clear it.

    #100640
    Anonymous
    Inactive

    Deleted because uploading photos is almost impossible on this forum.

    #100641
    grahamlthompson
    Participant

    SSThing – 30 mins ago  » 

    Deleted because uploading photos is almost impossible on this forum.

    It’s very easy

    Reduce the size to 1200 pixels Wide for landscape and 1200 pixels high for portrait. retain the aspect ratio.

    https://www.groovypost.com/howto/use-windows-10-photos-app-to-resize-images/#:~:text=Once%20the%20image%20is%20displayed,options%20for%20resizing%20your%20picture.

    #100642
    Anonymous
    Inactive

    Cheers Graham.(odd though because when I have managed to get pics to upload before, I haven’t changed/resized anything).

    #100643
    Anonymous
    Inactive
    #100644
    grahamlthompson
    Participant

    SSThing – 5 mins ago  » 

    Cheers Graham.(odd though because when I have managed to get pics to upload before, I haven’t changed/resized anything).

    If you take them with a phone they can be very high resolution so exceed the size that can be uploaded.

    My phone creates 4032 x 1960 pixels on best setting creating a 6.74MB file.

    You may have set your camera to use a lower resolution.

    Screen grabs from a Full-HD monitor screen should be fine.

    #100645
    Anonymous
    Inactive

    I have just accidentally deleted the two photos lol, so I give up.

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