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I have the HB 1000S – on Sunday it refused to give me access to the On demand function. I tried everything – rebooted router, recycled power to the box but says ‘on demand not available’. It is connected to router via a homeplug adaptor (also tried changing that to no avail).
This has been happening for 4 days now – what else can I try?
Does the router admin page show that the box is connected to it?
What does the Box system network settings tell you?
Dave_in_Cumbria – 11 hours ago »
It is connected to router via a homeplug adaptor (also tried changing that to no avail).
Have you tried changing the network cables from Homeplug to router and Humax?
Problem solved! Rather embarrassing but the cable from the homeplug adaptor had dropped out of the back of the router!
Thanks all for suggestions anyway.
Yep. That’ll stop it working OK.
But good of you to share your embarrassment.
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