The 5000T has never been good at changes to schedules and also populating the EPG as can be seen from the numerous “no programme information” slots dotted around.

The current situation only highlights this EPG failing even more, its only just got the idea that F1 faces are cancelled and that Home & Away and Neighbours is now only twice a week and it does not need to record random things under these titles.

If my Panasonic TV can sort out the EPG efficiently surely the Humax can. The 5000T should be able to adapt, schedules do change, just lazy coding I guess and we have to live with it until the next update (not holding my breath).

Get on to Humax Customer Support. No point in just “Me Tooing” here. Humax don’t take any notice of complaints on forums and not much from consumers either.

Stooz – 3 mins ago  » 

I have just bought a 5000T and the EPG is absolutely no good whatsover. It has info for about 2 hours and occasionally 24 or so hours.

I have phoned HUMAX support three times. Twice they had me do things such as a new channel search or reset to factory settings neither of which worked and on the third call the information given was that it was all the fault of my local transmitter and it may work on the next transmitter update.

I have a very old Humax on another TV and that along with all my family’s TV haa a perfectly functioning EPG.

So before I send it back is there a fix other than Humax response of – Tough not my problem and you will have to live with it until it may or may not be fixed?

What is the highest channel number you have in your epg ?

Do you know which transmitter you should be using ?

Stooz – 6 mins ago  » 

Winter Hill – I can see it on the horizon quite a few miles away and in last few days have been told by TV to retune which was done. TV picture looks fine and all channels have good power.

How about the highest channel number in your epg ?

Stooz – 18 mins ago  » 

16:41 (1 minute ago)

My EPG has various BBC channels from 751 to 761 plus 792 Sony Movies and 795 test channe

What channels do have you on these lcn’s

7

109

83

62

Stooz – 29 mins ago  » 

7 – Thats TV , Presently a shopping channel

109 – Chan 4 plus one HD

83 – NOW 80s

62 – no channel. The EPG goes from 60 then 63

62 is on a local very low power mux that may well be transmitted away from you.

So far everything looks normal.

In the high numbered BBC channels do have a BBC 1 region that looks as if it’s different to Winter Hill. (check the local news in the epg compared to your main BBC1 on channel 1 )

Stooz – 9 mins ago  » 

Thanks for the information and I will look at local news on BBC.

I did have a FOX T2 for many years which was very good but it started giving trouble. Either not recording, the red light coming on saying it was recording but afterwards it hadn’t and so on. So I thought I would take the plunge and get one with all the I-Players etc. and use the T2 elsewhere. Odd differences though. There is not a button on the remote with “i” so you can just see what the programme is about or in the EPG get more info. I know you can look in the EPG and click OK, see the info and go out but the other way was intuitive and easier. Also no SKIP function just Fast FWD. I recorded a programme in 2 parts last night and in the recordings list they are separated and I have no idea which is the first part as it does not show the times as it did on the T2.

Any ideas if the EPG can be made to work as I don’t want to hang around waiting for a transmitter update.

There is a hidden menu that can show this info on a FVP box.

When tuned to a transmitter the info button shows the UHF carrier being used at the top of the display. The issue you describe is likely to the broadcaster not knowing how to properly code a split event. Was it Channel 4 – HD ?

If you find a duplicate use this to find the UHF channel used by the main channel 1 and the duplicate one.