IPlayer problem

Forum Forums Miscellaneous Broadcast, Internet, Media IPlayer problem

Viewing 15 posts - 1 through 15 (of 318 total)
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  • #20918
    Anonymous
    Inactive

    Hello,it looks like I have Iplayer problems as well.

    Both machines loaded into IPlayer no problem till 1 day ago.

    Now both of the humax players ,1 upstairs and 1 in bedroom,when trying to access Iplayer,both freeze.

    Ive tried all the remedies on a previous post but to no avail.

    If I go onto my tv and load IPlayer,it comes on no problem.

    Ah,also when I try to load channel 5 catchup,the humax resets back to normal tv as well.

    If both my humax machines display the same problem,it must be Humax related,not IPlayer?

    #93675
    Martin Liddle
    Participant

    Barneyboy – 18 mins ago  » 

    Both machines loaded into IPlayer no problem till 1 day ago.

    Which model of Humax boxes do you have please?

    #93676
    Anonymous
    Inactive

    Both fvp 4000t machines.

    Never had any problems with IPlayer whatsoever,till 1 day ago.

    #93677
    Martin Liddle
    Participant

    Barneyboy – 15 mins ago  » 

    Both fvp 4000t machines.

    Thanks; working OK for me on an FVP-5000T. Who is your ISP please?

    #93678
    Anonymous
    Inactive

    Without getting into the ins and outs,IPlayer has worked on both my humax machines for the last 2 years,then they both stop working simentaneosly.

    Does that not point to maybes BBC iPlayer not supporting humax anymore,or perhaps some sort of update or tweak humax has pushed through without our knowledge?

    #93679
    Anonymous
    Inactive

    Barneyboy, it does suggest a Humax issue that only seems to affect certain people’s internet. Like yours, mine stopped working a day ago – yesterday am to be precise. Was fine the day before that.

    My smart TV (a new one I bought) is fine. No probs at all.

    Still really like my Humax box though but it’s frustrating that iPlayer and My5 apps are so rubbish on it. They both work great on my TV.

    #93680
    Anonymous
    Inactive

    Spot on Sarah,your in exactly the same boat as me.

    If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.

    If its worked for ages,then one day it doesn’t,and you haven’t done anything to upset the humax??

    But what can we do……

    #93681
    Anonymous
    Inactive

    Anyone else having exactly the same problem?

    #93682
    Anonymous
    Inactive
    Quote:
    If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.

    I think we need to be careful here. The issue is not necessarily with the FVP itself but with the iPlayer and My5 apps that are installed on the box. I understand that these apps are the responsibility of BBC and Ch5 app developers – who have not sent updates to Humax – or Humax have not updated them. I don’t know the process. Does anyone know how these guys are meant to work together?

    Are the apps, updated or otherwise, included with the FVP software update (last one was April 2019)? Or somehow installed and updated separately as with a Firestick for example. Many people report the same problem with so called smart TVs – that certain apps stop working.

    #93683
    Anonymous
    Inactive

    GrahamRHK – 1 hour ago  » 

    Quote:
    If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.

    I think we need to be careful here. The issue is not necessarily with the FVP itself but with the iPlayer and My5 apps that are installed on the box. I understand that these apps are the responsibility of BBC and Ch5 app developers – who have not sent updates to Humax – or Humax have not updated them. I don’t know the process. Does anyone know how these guys are meant to work together?

    Are the apps, updated or otherwise, included with the FVP software update (last one was April 2019)? Or somehow installed and updated separately as with a Firestick for example. Many people report the same problem with so called smart TVs – that certain apps stop working.

    See my post on the other iPlayer thread.

    #93684
    Anonymous
    Inactive

    Have just phoned up Humax about this problem – my iplayer wouldn’t load yesterday & they are clearly aware of it – the message says they are aware of problem & are working on it. (I phoned the Humax helpline on 0344 318 8800). So having done factory reset.switched on & off/ checked network settings etc have now given up trying & waiting on Humax sorting it!

    #93685
    Anonymous
    Inactive

    Barneyboy – 16 hours ago  » 

    Spot on Sarah,your in exactly the same boat as me.

    If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.

    If its worked for ages,then one day it doesn’t,and you haven’t done anything to upset the humax??

    But what can we do……

    #93686
    Anonymous
    Inactive

    I have the same problem, started a couple of days ago, both boxes upstairs and downstairs freeze when loading iplayer on humax 1100s, HELP NEEDED

    #93687
    Anonymous
    Inactive

    I have had the same problem with iPayer. It is now fixed.

    I found a post which recommended changing the from BT DNS servers to Googles servers.

    It worked!

    iPlayer on my Humax HDR-1100S, which stopped working yesterday, is now working properly.

    Googles DNS servers are 8.8.8.8 and 8.8.4.4.

    I had to change them at my router (and Netgear) ORBI. I use BT internet but not their router.

    Joe

    #93688
    Anonymous
    Inactive

    Just tried Iplayer at 19.30 tonigh :Dt,and its back on through the Humax.

    Hurrah !

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