New Humax hdr 1100s no signal

Forum Forums Freesat HD HDR 1000, 1010, 1100S New Humax hdr 1100s no signal

  • This topic has 15 replies, 6 voices, and was last updated 6 years ago by Anonymous.
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  • #20844
    Anonymous
    Inactive

    Just bought a Humax hdr 1100s and it’s showing no signal. When I plug my old Goodmans freesat box in I’m getting a good signal.

    Has anyone any ideas on what it could be?

    Thanks.

    Norrie.

    #93210
    grahamlthompson
    Participant

    Norrie – 40 mins ago  » 

    Just bought a Humax hdr 1100s and it’s showing no signal. When I plug my old Goodmans freesat box in I’m getting a good signal.

    Has anyone any ideas on what it could be?

    Thanks.

    Norrie.

    WElcome to our forum.

    First question is the box new ?

    Second is the cabling the very thin WF65 shotgun twin cabling ?

    Most problems are issues with the f connectors at the box end.

    If screw on connectors are they firmly screwed on to the coax sheath ?

    Check for a whisper of screen shorting screen to centre core.

    #93211
    Anonymous
    Inactive

    Yeah it’s a new box. We’ll it’s a refurbished box off ebay.

    Norrie.

    #93212
    Anonymous
    Inactive

    OK. So it’s not new and not from a 100% reliable source. Now how about the other question.

    #93213
    Anonymous
    Inactive

    What signal do you get on the Goodmans on channel 999?

    #93214
    Anonymous
    Inactive

    It’s standard Sky cable.

    I’m getting 100% on signal 1 and 97% on signal 2 withthe Goodmans box.

    Thanks.

    Norrie.

    #93215
    grahamlthompson
    Participant

    Norrie – 5 hours ago  » 

    It’s standard Sky cable.

    I’m getting 100% on signal 1 and 97% on signal 2 withthe Goodmans box.

    Thanks.

    Norrie.

    The signal strength is not that important. What’s the quality. Answer Repassacs question, it’s important. Channel 999 is on the Freesat home transponder.

    If by standard sky cable you mean WF65 twin shotgun cable, try putting a slight kink in the centre very thin conductor. The new box may no be making proper contact. If you have a friend with sky or freesat try connecting the new box to their cables.

    Of course it might just be faulty (the original suspicion).

    #93216
    Anonymous
    Inactive

    Quality is 100%. Tried it on channel 999 and its fine. Also tried it today at a mates house with his Sky dish and still showing no signal. Yeah standard twin shotgun cable.

    Been in touch with Humax who have suggested faulty box and to return it.

    Thanks.

    Norrie.

    #93217
    grahamlthompson
    Participant

    Norrie – 9 hours ago  » 

    Quality is 100%. Tried it on channel 999 and its fine. Also tried it today at a mates house with his Sky dish and still showing no signal. Yeah standard twin shotgun cable.

    Been in touch with Humax who have suggested faulty box and to return it.

    Thanks.

    Norrie.

    I hope you fare better with the replacement. :-)

    #93218
    Anonymous
    Inactive

    Didn’t realise that Humax sole boxes on ebay?

    #93219
    grahamlthompson
    Participant

    Trev – 1 min ago  » 

    Didn’t realise that Humax sole boxes on ebay?

    Perhaps Humax Direct have a e-bay shop.

    #93220
    Anonymous
    Inactive

    It wasn’t from Humax direct but a company called stockmustgo. I think it’s been a return as it was boxed and all cables etc were in sealed bags. They’ve agreed to take it back and either replace or refund.

    Thanks.

    Norrie.

    #93221
    Anonymous
    Inactive

    Norrie – 1 day ago  » 

    Been in touch with Humax who have suggested faulty box and to return it

    Ah. I see. I understood this to mean that you had been in touch with Humax and they suggested you returned it to them, not a third party seller. Silly me.

    #93222
    Anonymous
    Inactive

    Norrie – 18 hours ago  » 

    It wasn’t from Humax direct but a company called stockmustgo. I think it’s been a return as it was boxed and all cables etc were in sealed bags. They’ve agreed to take it back and either replace or refund.

    Thanks.

    Norrie.

    Take the refund and buy direct from Humax.

    #93223
    Martin Liddle
    Participant

    Trev – 10 hours ago  » 

    Ah. I see. I understood this to mean that you had been in touch with Humax and they suggested you returned it to them, not a third party seller.

    Past experience is that Humax won’t take any responsibility for anything purchased via ebay.

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