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Purchased new in mid June as replacement for a previous model (this is 5/6th – list track). However we went away and only returned for two weeks before away again for 8 weeks. (Then I was hospitalised).
In that two weeks at home had this same problem. It has never just connected as other models have but comes up with NO SIGNAL HDMI
Check cables and check source. All of these are correct. Also changed HDMI cable just in case. Now I had phoned Humax for help and was told
Switch on tv
Then press the on on HUMAX remote. Should work!!
It does sometimes but only after pressing the on several times to get it working
Only now it won’t even come on. I’ve been trying since 1030 today.
Has anyone any thoughts or suggestions as I find this box do VERY very slow to respond and literally feel like throwing it out of the window!!
Really driving me mad, something that should work seamlessly doesn’t at all
Thank you
Carol
Have you tried a new set of batteries in remote?It made my 5000T usable.Humax have gone backwards with this model compared to their previous models its is slow but I have grown to get used to mine,the quality of picture it produces is first class.
Good luck with yours.New batteries in the remote made mine usable even though my box was new at the time depends on how long in storage??
Me again,another thing that made my 5000T more usable was to make use of the indicator light which shines downwards on the front edge of the humax box, its coloured; red is on/standby, blue and red it is working either recording or playing your programme of choice.
I rigged up a very small mirror on the next shelf down of my humax’s stand the mirror tipped up at about 30 degrees to act as a periscope to enable me to see what the humax indicator light was showing as it(the Humax) takes time to start up and answer commands from the remote control.
Knowing what the Humax is doing via the indicator light saves you switching on/off and back on again.
Other members of this forum have used a piece of white carboard to reflect the same indicator lights.
Perhaps someone at Humax will read this and get the masters at Humax HQ to build in an indicator which shines forward,on the next model.
Good luck I found that the quality of recorded picture using the box to be excellent really good.I would be lost without it.
Actually, the Red showing means the box is in standby. The blue shows it’s on.
The only exception is when the box is recording ,it shows Both at the same time giving it the general colour of Purple.
The purple shows when it is recording regardless if the box the box is on, or off.
Hi folks. Thank you for your responses.
I have changed batteries on remote and have only the red light!!
I can see it as it sits on a glass shelf but I do take your point. It definitely is a backward step from previous – except 4 programs can be recorded as opposed to two
I will phone tomorrow afternoon and am going to ask for a refund. It hasn’t been used for more than a month due to us being away in our Motorhome
Any other thoughts will be welcome
Carol
Hi,
My TV is a sony Bravia smart Tv.I am connected up as Humax recommends in their paperwork,When using Humax I have to switch on the selected input source each time for the Humax to work as I do if using my DVD player.
Are you sure your Samsung TV is not the same,ie.you have to select your input device on your Tv remote control for anything to work as you require.
Good luck,I have no experience with Humax if requesting a refund,I have seen on this forum members offered another box in exchange.
Hi. I do what HUMAX Support told me to do
But it doesn’t work every time. Why?
Other models we’ve had with this TV have just worked!! No faffing around at all
As I always use TV from Humax box the source doesn’t change
Carol
I actually purchased this box from John Lewis so hope they are better than HUMAX themselves.
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