humax HDR-1100S lag?

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  • #20784
    Anonymous
    Inactive

    Hi

    New to Free-sat & forum.

    Recently purchased the HDR-1100S, after dumping Virgin.

    All working OK, but there is a frustrating lag in searching through the menu etc.:(

    Is this normal, or do I have a faulty box?

    #92690
    Anonymous
    Inactive

    Menu? Do you mean the Setup/Settings menu or the program guide that shows the channels and the current and future programs (the one with the PIP in the top right corner)?

    #92691
    Anonymous
    Inactive

    yes, it’s the Program guide.

    But also takes it’s time showing from start-up.

    I know it’s not life or death, but annoying :D

    #92692
    Anonymous
    Inactive

    Define “lag”, because the EPG (Program Guide) is normally very fast in scrolling. You’re the first user on this forum, as I recall, to complain of this in respect of the 1000S/11000S product. The 30-40 sec startup is due to low power standby which is now obligatory on electronic equipment.

    #92693
    Anonymous
    Inactive

    Hi.

    Thanks for your reply. :)

    what I mean by lag is slow to react/get there.

    Yes I am new to the forum and Humax.

    Although I didn’t like Virgin, I didn’t have any slow loading problems.

    I guess I’ll have to be patient and get used to the change/remote

    #92694
    Anonymous
    Inactive

    Hi Foxleybob,

    Just a thought. You mention you have just purchased this. I assume it was brand new?

    When the pvr was setup it checks for latest software & updates the box when setting up for first use. It might be worth doing a factory reset/full reset if you don’t mind losing recordings & then restart the box again. I know there is a slight lag sometimes, but quite often when the box has an update, I have found you occasionally have to do a factory reset (keeps recordings). Sometimes an update needs a bit of tlc(!)

    If you do decide to do this, note down your schedules first as these will be deleted, along with all settings you have changed/setup. Worth a try. Let us know how you get on. John.

    #92695
    Anonymous
    Inactive

    foxleybob – 2 hours ago  » what I mean by lag is slow to react/get there.

    Slow to get where? Please be more specific with your descriptions of exactly what is happening and what you suspect is wrong.

    #92696
    Anonymous
    Inactive

    Yes it is brand new from John Lewis.

    And Yes, it did search for updates, so I assume it’s up to date (fongers crossed)

    There are several recorded programs, mostly on BBC, so could watch on Catch-up maybe, if I am to factory reset it.

    #92697
    Anonymous
    Inactive

    Sorry, I thought it was obviouse in my post what the problem is.

    It is rather slow the get to the program information etc.

    And the start up, which was explained by Pollensa1946.

    #92698
    Anonymous
    Inactive

    Foxleybob,

    Only trying to HELP you!!! Nearly the Weekend.

    Habit I get into: Something I do EVERYTIME I get new equipment is to do a factory reset before using equipment. Yes, good advice from pollensa1946, but worth also trying my idea? Good luck. Hope you enjoy your Humax. John

    #92699
    Martin Liddle
    Participant

    foxleybob – 34 mins ago  » 

    There are several recorded programs, mostly on BBC, so could watch on Catch-up maybe, if I am to factory reset it.

    You won’t lose recordings doing a factory reset unless you specifically ask for the hard drive to be cleared.

    #92700
    Anonymous
    Inactive

    erm, appologies if iI appeared to be rude, not meant 😳

    OK, I guess a factory reset it is then.

    Thank you all. :D

    #92701
    Anonymous
    Inactive

    Just noticed your last post Martin Liddle thanks.

    thats good to know.

    #92702
    Anonymous
    Inactive

    Factory Reset will not delete your recordings, only the recording schedule of upcoming programs.

    #92703
    grahamlthompson
    Participant

    The cached epg gets dumped during overnight housekeeping. So the first manual boot of the day takes longer as the epg cache is rebuilt.

    Set a daily power on timer at o8:00 BBC 1 HD Volume 10. Set a daily power off timer at 08:15. The cached epg will be rebuilt so when you next use the box the guide should appear near instantly. Scroll to a channel by tapping in the channel number.

    106 will take you instantly to BBC1 – HD at the currently selected date and time.

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