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Hi.
Has anyone been experiencing failed recordings due to a reported loss of power recently, where the recordings start but then stop early for no apparent reason. I have had three over the last week. There was a period a few years ago when I got a lot of these, but that was then solved by a software update, and I don’t know why they have started again. I haven’t changed any settings and the box says it hasn’t had a software update since April. This time round, I have not yet experienced one while I am actually using the box (this used to just look like a spontaneous reboot) but only when I have left the box to record in my absence. Just wondered whether others were having similar problems of late or whether it is just my 4000t box?
Thanks
Sue
I’ve got a 5000t box and last week Junior Doctors on BBC1 HD failed part way through due to loss of power (although there was no power loss in the house as my bedroom clock always flashes and the time needs resetting when we’re had any power cuts). Before this one I hadn’t had any for a good 3-4 months. I’ve only ever seen it happen once in front of me which I agree was like a spontaneous reboot, the box froze and then rebooted. On all other occasions it’s been when I haven’t been around to notice what’s happened until the morning when I see the broken recording icon.
Christina
Many thanks for the reply. There seem to be two of us at least.
Sue
Forgive my stating the obvious – but perhaps the power supply to the box is not firmly plugged in – to the mains 240V socket or the plug in the back of the FVP.
Maybe unrelated, but similar. I have the HDR1000S. For some time I’ve been having problems with the mains RCD which covers that part of the house tripping unexpectedly. Spent an inordinate amount of time, energy and money trying to pin it down. Finally when checking around the HDR I noticed that the external power brick for the box was quite hot, sourced a new one from Ebay and, fingers crossed, no more problems. The new one is rated at a higher current output than the old one and runs completely cold. Worth checking your power brick for temperature after its been running for a while.
This is the replacement…
I had a reported loss of power broken recording last week which seemed to coincide with me putting the box into standby whilst a recording was in process; obviously it should work OK.
I get a few of these reported as failed when starting playback. About 99% start playback after 15 seconds or so. They all seem to record fine to the end.
grahamlthompson – 2 hours ago »
I get a few of these reported as failed when starting playback. About 99% start playback after 15 seconds or so. They all seem to record fine to the end.
In the case I mentioned what should have been a 30 minute recording was only 10 minutes so no hope of it playing properly.
Graham, Pollens, Martin – thanks for the responses.
Graham – always helpful to have the obvious pointed out, but the power supply connections seem very tight. Of course that doesn’t rule out the possibility that the cable has become faulty (Pollensa’s point), but it seems to be only mildly warm after several hours on, so there is no obvious sign of it. And, Martin, my recording failures gave been some time after I switched it to standby, so I don’t think that is the cause.
I have been trying to avoid the hassle of a factory reset, but maybe I will have to try that.
Thanks again
Sue
I’ve seen this error, but if I recall correctly it’s always been with channels like ITV 4 BBC 4 and programs I’ve tried to record past midnight, always assumed it’s because the box powers down at 12 and doesn’t always ‘wake-up’ to record
For info I checked the temp of my wall wart and it’s 34c
Hi all, I’ve had the same problem. We went to Berlin for a long weekend last Friday 4th October, when we returned our 4000t had frozen up, and after a hard reboot we found that all the recordings that should have happened from Saturday evening had failed due to loss of power. There had been no power cut over the weekend.
Could this be a power supply problem, imminent HDD failure or some kind of alien influence?
Any thoughts?
andyb63uk – 14 hours ago »
Hi all, I’ve had the same problem. We went to Berlin for a long weekend last Friday 4th October, when we returned our 4000t had frozen up, and after a hard reboot we found that all the recordings that should have happened from Saturday evening had failed due to loss of power. There had been no power cut over the weekend.
I have seen this happen very occasionally on various PVRs over many years without any subsequent problems. My advice is if it happens again in the next few months then start to worry about the hardware. If it doesn’t then put it down to the software on the box getting itself into an odd state.
I wonder if a time switch to give it a power reboot on a daily basis would help?
Three days ago it happened for the first time on my FVP-5000T, seven minutes into a recording. There was no “loss of power” anywhere else in the house. Is this a problem with the hardware or with the software?
@pamandphil – 2 hours ago »
Three days ago it happened for the first time on my FVP-5000T, seven minutes into a recording. There was no “loss of power” anywhere else in the house. Is this a problem with the hardware or with the software?
I would guess it is a software issue possibly caused by a momentary glitch in reception.
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