Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › HDR 1000 slow when networked
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September 26, 2019 at 9:45 pm #20751
Anonymous
InactiveAs per the title, the other day I connected my Humax to my home network. This consists of a BT Home Hub, which serves my laptop and phone via Wi-Fi.
The Humax not having Wi-Fi, I used a pair of powerline adapters and an Ethernet cable to network it.
Since then, however, it’s been responding very badly to the remote control – I find myself stabbing furiously at it, then eventually it responds. I know it’s not the buttons on the remote, as that’s a Harmony device which operates my Freeview recorder and Blu-Ray player, and they still work absolutely fine.
Anybody else seen this?
Thanks
September 26, 2019 at 10:37 pm #92458Anonymous
InactiveDoes it come back to ‘normal’ if you disconnect the network? i.e. is the ‘fault’ repeatable?
September 26, 2019 at 10:42 pm #92459Anonymous
InactiveTrev – 4 mins ago »
Does it come back to ‘normal’ if you disconnect the network? i.e. is the ‘fault’ repeatable?
Sorry, it’s been a long day struggling with an oil boiler… should have said yes, when I pull the ethernet cable, it immediately behaves normally again.
September 27, 2019 at 11:15 am #92460grahamlthompson
ParticipantAll My kit is connected with a single pair of Homeplug adaptors using a network switch .
https://www.argos.co.uk/product/9156900
They all work OK including the Humax pvrs.
How close is the homeplug to the box as they radiate a fair amount of RF.
September 28, 2019 at 8:52 am #92461Anonymous
Inactivegrahamlthompson – 21 hours ago »
How close is the homeplug to the box as they radiate a fair amount of RF.
I suppose about 18″… and I have no switch, just the adapter. It’s a real pain, as I’m having to leave it unplugged, then go over and start poking around at the back to connect the cable if I want to catch up on something.
Ummm… if it was an RF issue, wouldn’t it persist if the cable was disconnected..?
September 28, 2019 at 11:09 am #92462grahamlthompson
ParticipantHogweed – 2 hours ago »
grahamlthompson – 21 hours ago »
How close is the homeplug to the box as they radiate a fair amount of RF.
I suppose about 18″… and I have no switch, just the adapter. It’s a real pain, as I’m having to leave it unplugged, then go over and start poking around at the back to connect the cable if I want to catch up on something.
Ummm… if it was an RF issue, wouldn’t it persist if the cable was disconnected..?
If the homeplug adaptor has power saving disconnecting the cable will turn off the adaptor so there won’t be any rf emissions to cause any issues.
As test try a longer cat 5 patch lead and plug the adaptor into a socket well away from the Humax.
September 28, 2019 at 5:11 pm #92463Anonymous
InactiveOK don’t think I have a long cable, so what I did to make sure it’s still live was plug it into my Blu-Ray player underneath, which is switched on – Humax performing perfectly.
Looks like the Humax is “doing something” constantly on the cable
September 28, 2019 at 6:32 pm #92464Anonymous
InactiveI have my HDR1000S either powered on or in standby, permanently. However, my 3 x HB1000S are switched off for lengthy periods and when powered on they spend the next hour or so populating the EPG data. You can see this in the PIP window where instead of a picture of the currently tuned pgm there is a message which I recall says something like “downloading data”. During that time the box is slower than normal to respond to the R/C. So is the HDR doing that?
September 28, 2019 at 6:34 pm #92465Anonymous
InactiveWell, if I undertsand you correctly, no – I never switch anything off.
And if I pull the cable out, it immediately performs correctly.
September 28, 2019 at 9:13 pm #92466grahamlthompson
ParticipantHogweed – 3 hours ago »
OK don’t think I have a long cable, so what I did to make sure it’s still live was plug it into my Blu-Ray player underneath, which is switched on – Humax performing perfectly.
Looks like the Humax is “doing something” constantly on the cable
The humax box may well be still active for some time after you put it into sby.
It may be processing deletes for instance. To ensure it goes into full sby. Turn the power off for 5 mins or so. Restore the power and wait for the box to wake up for a few minutes to restart the system clock and then put it into sby again.
You can get 5M cat5 cable from Amazon for £2.49, so you can move the adapter to a distant location,
In my rack I have the following connected to a network switch with one socket connected to the single homeplug adaptor previously linked about say 2ft from the actual adaptor from the top of the stacked equipment with a cat 5 cable from each item to the network switch.
From Top to bottom
FVP-500T
LG smart Blu-ray player
HDR-FOX-T2
Yamaha AV receiver.
All of which work perfectly.
All the wired kit plus a remote Foxsat-HDR and my smart TV which also uses a pair of homeplug adaptors and a small network switch locally mounted (the TV and Foxsat-HDR are about 10m away), to provide a link to the main rack network switch all kit works perfectly.
The Foxsat-HDR and the HDR-FOX-T2 both have custom firmware installed. To ensure they have fixed IP address’s both have IP addresses mapped to their MAC adresses in the router setup.
September 28, 2019 at 9:40 pm #92467grahamlthompson
ParticipantPollensa1946 – 3 hours ago »
I have my HDR1000S either powered on or in standby, permanently. However, my 3 x HB1000S are switched off for lengthy periods and when powered on they spend the next hour or so populating the EPG data. You can see this in the PIP window where instead of a picture of the currently tuned pgm there is a message which I recall says something like “downloading data”. During that time the box is slower than normal to respond to the R/C. So is the HDR doing that?
Something is very wrong. The whole freesat epg should be able to download from the full epg carried on every transponder in the Freesat epg in around 30 seconds or so.
When you turn on on select say BBC1-HD which is 24/7 channel.
You should be able to watch the epg populate before your eyes.
Suspect the issue is that by leaving your box without power for long periods it simply does not get the opportunity to ever update the constantly changing transponder database. As the power consumption is minute in low power sby leaving them powered and a short 12-15 min daily power on/off cycle should keep the database for each box updated.
Look at the last few weeks changes your un-powered boxes will have missed.
https://myhumax.org/forum/topic/update-log-for-recordwatch-apps
September 28, 2019 at 9:51 pm #92468Anonymous
InactiveSorry Graham, I’m getting confused here… I thought you were suggesting that my problem might be caused by RF radiating from the Powerlink adapter?
So my strategy was to plug its Ethernet cable into the Blu-Ray player, to prevent it going into standby, so that it would radiate the same RF as when connected to the Humax, but not otherwise affect the Humax’s performance.
Did that not make sense?
I’m sure I can find a longer cable somewhere if I haven’t understand what you were trying to do…
Roger
September 28, 2019 at 10:00 pm #92469grahamlthompson
ParticipantHogweed – 3 mins ago »
Sorry Graham, I’m getting confused here… I thought you were suggesting that my problem might be caused by RF radiating from the Powerlink adapter?
So my strategy was to plug its Ethernet cable into the Blu-Ray player, to prevent it going into standby, so that it would radiate the same RF as when connected to the Humax, but not otherwise affect the Humax’s performance.
Did that not make sense?
I’m sure I can find a longer cable somewhere if I haven’t understand what you were trying to do…
Roger
The issue may be down to the cat 5 cable acting as a a RF aerial or simply picking up from it’s close proximity to the mains wiring.
All I can say I have a more complex system than most and the Home pair of adaptors I use works 100% despite it being used for a lot of wired kit mostly in the same location. Mine does have power saving but it works perfectly.
Perhaps the home plug adaptor is faulty.
September 28, 2019 at 10:45 pm #92470Anonymous
Inactivegrahamlthompson – 1 hour ago » To ensure they have fixed IP address’s both have IP addresses mapped to their MAC adresses in the router setup.
Ummm… do I need to use a fixed IP?
September 28, 2019 at 11:29 pm #92471Anonymous
InactiveNext time I ask you a question like this, please say things like “Roger, are you sure the cable is good…?” To which, in this case, I would have answered “Well, it’s been in the cable drawer for like a decade, but it’s brand new, don’t be so silly.”
However… here’s what I did. I found my LONG cable (it’s like 50 or 100 feet or something) and decided to be systematic, so connected it direct to the router, as it was long enough… seemed to work fine.
So then I did as you suggested, and used it to connect the powerline thingy (now in a different room) to the Humax – seemed OK. Finally, I put the powerline back in the socket behind he Humax, but used the very long cable – seemed OK.
Then I dared to look at the obvious, and reconnected the Humax to the powerline with another new 1M cable. And it seems to be OK.
Two lessons here:
(1) Start with the basics and work up;
(2) New things can be faulty.
However, knowing my luck, it’ll all turn out to have been some kind of weird blip and it’ll be knackered again tomorrow.
I’ll let you know…
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