HDR 1000 slow when networked

Forum Forums Freesat HD HDR 1000, 1010, 1100S HDR 1000 slow when networked

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  • #20751
    Anonymous
    Inactive

    As per the title, the other day I connected my Humax to my home network. This consists of a BT Home Hub, which serves my laptop and phone via Wi-Fi.

    The Humax not having Wi-Fi, I used a pair of powerline adapters and an Ethernet cable to network it.

    Since then, however, it’s been responding very badly to the remote control – I find myself stabbing furiously at it, then eventually it responds. I know it’s not the buttons on the remote, as that’s a Harmony device which operates my Freeview recorder and Blu-Ray player, and they still work absolutely fine.

    Anybody else seen this?

    Thanks :D

    #92458
    Anonymous
    Inactive

    Does it come back to ‘normal’ if you disconnect the network? i.e. is the ‘fault’ repeatable?

    #92459
    Anonymous
    Inactive

    Trev – 4 mins ago  » 

    Does it come back to ‘normal’ if you disconnect the network? i.e. is the ‘fault’ repeatable?

    Sorry, it’s been a long day struggling with an oil boiler… should have said yes, when I pull the ethernet cable, it immediately behaves normally again.

    #92460
    grahamlthompson
    Participant

    All My kit is connected with a single pair of Homeplug adaptors using a network switch .

    https://www.argos.co.uk/product/9156900

    They all work OK including the Humax pvrs.

    How close is the homeplug to the box as they radiate a fair amount of RF.

    #92461
    Anonymous
    Inactive

    grahamlthompson – 21 hours ago  » 

    How close is the homeplug to the box as they radiate a fair amount of RF.

    I suppose about 18″… and I have no switch, just the adapter. It’s a real pain, as I’m having to leave it unplugged, then go over and start poking around at the back to connect the cable if I want to catch up on something.

    Ummm… if it was an RF issue, wouldn’t it persist if the cable was disconnected..?

    #92462
    grahamlthompson
    Participant

    Hogweed – 2 hours ago  » 

    grahamlthompson – 21 hours ago  » 

    How close is the homeplug to the box as they radiate a fair amount of RF.

    I suppose about 18″… and I have no switch, just the adapter. It’s a real pain, as I’m having to leave it unplugged, then go over and start poking around at the back to connect the cable if I want to catch up on something.

    Ummm… if it was an RF issue, wouldn’t it persist if the cable was disconnected..?

    If the homeplug adaptor has power saving disconnecting the cable will turn off the adaptor so there won’t be any rf emissions to cause any issues.

    As test try a longer cat 5 patch lead and plug the adaptor into a socket well away from the Humax.

    #92463
    Anonymous
    Inactive

    OK don’t think I have a long cable, so what I did to make sure it’s still live was plug it into my Blu-Ray player underneath, which is switched on – Humax performing perfectly.

    Looks like the Humax is “doing something” constantly on the cable :(

    #92464
    Anonymous
    Inactive

    I have my HDR1000S either powered on or in standby, permanently. However, my 3 x HB1000S are switched off for lengthy periods and when powered on they spend the next hour or so populating the EPG data. You can see this in the PIP window where instead of a picture of the currently tuned pgm there is a message which I recall says something like “downloading data”. During that time the box is slower than normal to respond to the R/C. So is the HDR doing that?

    #92465
    Anonymous
    Inactive

    Well, if I undertsand you correctly, no – I never switch anything off.

    And if I pull the cable out, it immediately performs correctly.

    #92466
    grahamlthompson
    Participant

    Hogweed – 3 hours ago  » 

    OK don’t think I have a long cable, so what I did to make sure it’s still live was plug it into my Blu-Ray player underneath, which is switched on – Humax performing perfectly.

    Looks like the Humax is “doing something” constantly on the cable :(

    The humax box may well be still active for some time after you put it into sby.

    It may be processing deletes for instance. To ensure it goes into full sby. Turn the power off for 5 mins or so. Restore the power and wait for the box to wake up for a few minutes to restart the system clock and then put it into sby again.

    You can get 5M cat5 cable from Amazon for £2.49, so you can move the adapter to a distant location,

    In my rack I have the following connected to a network switch with one socket connected to the single homeplug adaptor previously linked about say 2ft from the actual adaptor from the top of the stacked equipment with a cat 5 cable from each item to the network switch.

    From Top to bottom

    FVP-500T

    LG smart Blu-ray player

    HDR-FOX-T2

    Yamaha AV receiver.

    All of which work perfectly.

    All the wired kit plus a remote Foxsat-HDR and my smart TV which also uses a pair of homeplug adaptors and a small network switch locally mounted (the TV and Foxsat-HDR are about 10m away), to provide a link to the main rack network switch all kit works perfectly.

    The Foxsat-HDR and the HDR-FOX-T2 both have custom firmware installed. To ensure they have fixed IP address’s both have IP addresses mapped to their MAC adresses in the router setup.

    #92467
    grahamlthompson
    Participant

    Pollensa1946 – 3 hours ago  » 

    I have my HDR1000S either powered on or in standby, permanently. However, my 3 x HB1000S are switched off for lengthy periods and when powered on they spend the next hour or so populating the EPG data. You can see this in the PIP window where instead of a picture of the currently tuned pgm there is a message which I recall says something like “downloading data”. During that time the box is slower than normal to respond to the R/C. So is the HDR doing that?

    Something is very wrong. The whole freesat epg should be able to download from the full epg carried on every transponder in the Freesat epg in around 30 seconds or so.

    When you turn on on select say BBC1-HD which is 24/7 channel.

    You should be able to watch the epg populate before your eyes.

    Suspect the issue is that by leaving your box without power for long periods it simply does not get the opportunity to ever update the constantly changing transponder database. As the power consumption is minute in low power sby leaving them powered and a short 12-15 min daily power on/off cycle should keep the database for each box updated.

    Look at the last few weeks changes your un-powered boxes will have missed.

    https://myhumax.org/forum/topic/update-log-for-recordwatch-apps

    #92468
    Anonymous
    Inactive

    Sorry Graham, I’m getting confused here… I thought you were suggesting that my problem might be caused by RF radiating from the Powerlink adapter?

    So my strategy was to plug its Ethernet cable into the Blu-Ray player, to prevent it going into standby, so that it would radiate the same RF as when connected to the Humax, but not otherwise affect the Humax’s performance.

    Did that not make sense?

    I’m sure I can find a longer cable somewhere if I haven’t understand what you were trying to do…

    Roger

    #92469
    grahamlthompson
    Participant

    Hogweed – 3 mins ago  » 

    Sorry Graham, I’m getting confused here… I thought you were suggesting that my problem might be caused by RF radiating from the Powerlink adapter?

    So my strategy was to plug its Ethernet cable into the Blu-Ray player, to prevent it going into standby, so that it would radiate the same RF as when connected to the Humax, but not otherwise affect the Humax’s performance.

    Did that not make sense?

    I’m sure I can find a longer cable somewhere if I haven’t understand what you were trying to do…

    Roger

    The issue may be down to the cat 5 cable acting as a a RF aerial or simply picking up from it’s close proximity to the mains wiring.

    All I can say I have a more complex system than most and the Home pair of adaptors I use works 100% despite it being used for a lot of wired kit mostly in the same location. Mine does have power saving but it works perfectly.

    Perhaps the home plug adaptor is faulty.

    #92470
    Anonymous
    Inactive

    grahamlthompson – 1 hour ago  » To ensure they have fixed IP address’s both have IP addresses mapped to their MAC adresses in the router setup.

    Ummm… do I need to use a fixed IP?

    #92471
    Anonymous
    Inactive

    Next time I ask you a question like this, please say things like “Roger, are you sure the cable is good…?” To which, in this case, I would have answered “Well, it’s been in the cable drawer for like a decade, but it’s brand new, don’t be so silly.”

    However… here’s what I did. I found my LONG cable (it’s like 50 or 100 feet or something) and decided to be systematic, so connected it direct to the router, as it was long enough… seemed to work fine.

    So then I did as you suggested, and used it to connect the powerline thingy (now in a different room) to the Humax – seemed OK. Finally, I put the powerline back in the socket behind he Humax, but used the very long cable – seemed OK.

    Then I dared to look at the obvious, and reconnected the Humax to the powerline with another new 1M cable. And it seems to be OK.

    Two lessons here:

    (1) Start with the basics and work up;

    (2) New things can be faulty.

    However, knowing my luck, it’ll all turn out to have been some kind of weird blip and it’ll be knackered again tomorrow.

    I’ll let you know…

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