4000t…. Netflix but not on-demand

Forum Forums Freeview HD FVP 4000T, 5000T 4000t…. Netflix but not on-demand

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  • #20743
    Anonymous
    Inactive

    So, new to Humax having been recommended by a friend… Begining to wish I hadn’t

    New 4000t out of the box. Initial install all good and got lots of channels.

    But… No on-demand or historic EPG. Strangely I can access Neltflix though so the box is connected to the net but as far as advanced facilities for the box and on-demand is concerned nothing doing.

    Have done factory defaults, switch offs, channel retune, etc….

    Any advice or suggestions please gratefully received.

    Thanks

    #92404
    Anonymous
    Inactive

    The absence of historic EPG seems to be a recurring problem, the fix for which (for a while at least) seems to be to clear the cookies.

    Go to the Players tab via the “F” button on the remote, then select the “i” button at top right of the screen followed by “+” on the remote and follow the prompts.

    #92405
    Anonymous
    Inactive

    NB… The aerial has a masthead amplifier installed… Would the fact the signal passes through this before the box make any difference… I don’t think it should but thought worth mentioning….

    #92406
    grahamlthompson
    Participant

    NeilH74 – 38 mins ago  » 

    NB… The aerial has a masthead amplifier installed… Would the fact the signal passes through this before the box make any difference… I don’t think it should but thought worth mentioning….

    Seems unlikely – too high a signal level will cause issues with live TV. Post your network diagnostics.

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