Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › HDR1000s & BT HH 6/2 don't get on well it seems
Tagged: BT HH 6 v Humax HDR1000s
- This topic has 12 replies, 5 voices, and was last updated 6 years, 2 months ago by
Anonymous.
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September 19, 2019 at 5:25 pm #20737
Anonymous
InactiveMy trusty HDR1000s has worked fine for years on BT HH 4 & 5. Now the BT 5 died I started on a BT HH6/2 frrebie from BT. It works fine with all my other 15 network devices but it’s not happy with my Humax. I’ve Googled in vain for a solution, factory reset & other tips don’t seem to help. The Humax sets up & connects fine but it won’t do on demand. My smart TVs with wi-fi work fine on the HH6 but Humax won’t.
What is the fix folks?
September 19, 2019 at 5:46 pm #92369grahamlthompson
ParticipantCan you post the network diagnostics details including the DNS address used.
September 19, 2019 at 5:53 pm #92370Anonymous
InactiveSorry sadly no, sort of Greek to me
September 19, 2019 at 6:54 pm #92371grahamlthompson
ParticipantGowman – 56 mins ago »
Sorry sadly no, sort of Greek to me
Home-Settings-System-Information- Network-Info
Connection Type ???
IP address ???
Netmask ???
Gateway Address
Primary DNS ???
Secondary DNS ???
MAC address – no need to post it’s unique to your box.
September 20, 2019 at 5:40 am #92372Anonymous
InactiveDHCP
192.168.0.104
255,255.255.0
192.168.0.254
192.168.0.254
0.0.0.0
September 20, 2019 at 7:41 am #92373Anonymous
InactiveGowman – 1 hour ago »
DHCP
192.168.0.104
255,255.255.0
192.168.0.254
192.168.0.254
0.0.0.0
Are you connecting wireless or wired?
September 20, 2019 at 10:07 am #92374grahamlthompson
ParticipantSeptember 20, 2019 at 3:37 pm #92375Anonymous
Inactivereally don’t know how but two days on we’re back in business, suspect BT were the gremlins
September 20, 2019 at 4:06 pm #92376grahamlthompson
ParticipantGowman – 27 mins ago »
really don’t know how but two days on we’re back in business, suspect BT were the gremlins
Good news – most likely a DNS server problem. Had the router allowed a different DNS server you could likely have fixed it. Consider a better quality Wireless router and running the BT router in modem mode.
September 21, 2019 at 11:20 am #92377Anonymous
InactiveGowman – 1 day ago »
My trusty HDR1000s has worked fine for years on BT HH 4 & 5. Now the BT 5 died I started on a BT HH6/2 frrebie from BT. It works fine with all my other 15 network devices but it’s not happy with my Humax. I’ve Googled in vain for a solution, factory reset & other tips don’t seem to help. The Humax sets up & connects fine but it won’t do on demand. My smart TVs with wi-fi work fine on the HH6 but Humax won’t.
What is the fix folks?
I had a related problem yesterday evening. I could watch an ITV Hub programme, but when it came to adverts, after about 12 minutes, it would playback no further. I kept trying Retry, and had the same problem from my Humax box. However when I used my Amazon Fire stick about 45 minutes later, I experienced no problems with ITV Hub and replaying the same programme.
September 22, 2019 at 7:57 am #92378Anonymous
InactiveGowman – 1 day ago »
really don’t know how but two days on we’re back in business, suspect BT were the gremlins
It would be interesting to know the results of the network diagnostics now the problem seems to be fixed, to compare with the previous results you showed. There is a problem, I believe, with some ISPs/routers, and connection to HUMAX FVP, and I have been trying to pin it down for some months now and your example would be very helpful.
September 22, 2019 at 9:51 am #92379Anonymous
InactiveIn my own experience there is no problem with BT if you bin the supplied Router and invest in a decent one. It often surprises me that people are prepared to spend lots of money on STB’s, TV’s, Amps etc but use the rubbish Router supplied by their ISP.
September 22, 2019 at 10:57 am #92380Anonymous
InactivePollensa1946 – 56 mins ago »
In my own experience there is no problem with BT if you bin the supplied Router and invest in a decent one. It often surprises me that people are prepared to spend lots of money on STB’s, TV’s, Amps etc but use the rubbish Router supplied by their ISP.
I can relate to this comment. However, many folks might feel that, if all their other devices work OK with an ISP supplied router why spend more money for something that may seems more complicated and have, for them, unnecessary features. It does seem however, that HUMAX devices (from my limited experiences with FVP5000 and HD-FOXT2), have difficulty with ISP supplied routers AND with some low end other brands. I am trying to understand why this should be so. The main issue I have found is that if the HUMAX device reports that it is using the router address as a DNS server then all works for a few hours after router reboot and then FVPlay functions become unavailable.
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