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When the Green Button service disappeared just prior to Wimbledon earlier this year, I assumed that it was a temporary thing to accommodate all the extra bandwidth required for the extra Red Button options.
The service also stopped working on my 2000t and my LG EC930V TV.
The 2000t is working again and the TV shows the GB but only plays the live broadcast. But the 4000t is still completely without any GB whatsoever.
Is this the same for everyone, including 5000t owners?
Restart is also absent from within iPlayer.
I contacted Humax yesterday via live-chat to discuss this.
The 4000t is listed on the iPlayer website as being certified and compatible with live restart but Humax are adamant that the fault lies with the BBC and not themselves. The Humax response is that they will not nor cannot do anything to remedy the problem, all they will do is pass on the complaint to the BBC.
Very disappointing. It’s ridiculous that my years old HDR-2000t is now working correctly again but the 4000t isn’t.
I think I can confirm that it is not working on the 5000T either.
It is not a facility that I have used, but thinking about it, I don’t recall seeing the prompt for quite a while, so presumably back to the time of Wimbledon.
Just checked Saturday Kitchen Live BBC1 HD
FVP-5000T no start from beginning option
HDR-1000S has start from beginning option.
grahamlthompson – 4 mins ago »
Just checked Saturday Kitchen Live BBC1 HD
FVP-5000T no start from beginning option
HDR-1000S has start from beginning option.
Do you get the Green Button or is this from inside iPlayer?
SSThing – 6 mins ago »
grahamlthompson – 4 mins ago »
Just checked Saturday Kitchen Live BBC1 HD
FVP-5000T no start from beginning option
HDR-1000S has start from beginning option.
Do you get the Green Button or is this from inside iPlayer?
Pressing the green button on the FVP-5000T with the programme selected in the epg gives the unsupported function icon. Pretty sure the current programme will not yet be available either using the backwards epg or by opening iplayer.
On a G2 Freesat box the epg has a circular arrow. Clicking OK on the epg entry has watch from the beginning amongst the options.
Thank you.
Hi. No green button for me on my 4000T. This is a shame as I found the function very useful. I also note that the facility to show the programme from the start has also disappeared even when viewing from the BBC iplayer. I can only get the programme ‘live’ which is a little pointless in my opinion especially if you have missed the start. Seems a backward step. Is this only afflicting Humax boxes?
I have reported the issue to the BBC but, after initially telling me that all I needed to do was a reset (which didn’t work), they have gone silent.
Can’t hurt for you to try too, though.
GB works just fine on BBC1HD on both my LG and Samsung TVs (just tested them both).
Yes The green button works Fine on my 5000t.
However I did it when the green button was flagged up on screen from the BBC.
I also wait for the red button emblem to show onscreen before use, as I’ve found that using it only works when the banner is shown. Yet another little Quark from them.
Just like the watch in H D used to show when watching the S D local BBC channel.
They have just realised that they don’t transmit any locally transmitted programmes in H.D.
Yet another job for the boys in their tech department who hasn’t a clue what they are really doing.
Trev – 33 mins ago »
GB works just fine on BBC1HD on both my LG and Samsung TVs (just tested them both).
Do they actually start the program from the beginning, or just play the live broadcast? My LG brings up the green button, goes through the various steps but then just plays live. If I access iPlayer directly there is only the option to view live, no restart option.
SSThing – 13 mins ago »
Trev – 33 mins ago »
GB works just fine on BBC1HD on both my LG and Samsung TVs (just tested them both).
Do they actually start the program from the beginning, or just play the live broadcast? My LG brings up the green button, goes through the various steps but then just plays live. If I access iPlayer directly there is only the option to view live, no restart option.
They start the programme from the beginning. The first thing you see is iplayer loading.
john1 – 43 mins ago »
Yes The green button works Fine on my 5000t.
However I did it when the green button was flagged up on screen from the BBC.
I also wait for the red button emblem to show onscreen before use, as I’ve found that using it only works when the banner is shown. Yet another little Quark from them.
Just like the watch in H D used to show when watching the S D local BBC channel.
They have just realised that they don’t transmit any locally transmitted programmes in H.D.
Yet another job for the boys in their tech department who hasn’t a clue what they are really doing.
That’s because there aren’t any local programmes in HD on anu of the terrestrial transmitters.
So it’s not the BBC who hasn’t a clue
The watch in HD prompt appears when you watch BBC1 which is a SD channel, to prompt a switch to BBC 1 -HD.
On the BBC only the nation HD channels are on the terestrial transmitters. ITV has limited regionalised HD variants, but’s that’s because they want you to watch the local adverts.
The green button no longer appears on a 4000/5000T. The watch from the beginning option still works on the Freesat boxes.
That’s promising Graham, because last week you were unable to get it to work.
From iPlayer settings /help, what big screen, build and framework is reported, please?
While I have been typing this, iPlayer has disappeared from my quick access bar so I wonder it has just been updated? I will reboot and report back.
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