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Hi i have a Humax 5000t and yesterday i tried to do a factory reset (reset all settings & format HDD) but i get the error (cannot format the storage due to unknown error) message. it allowed me to reset all settings but still i get the (cannot format the storage due to unknown error) when trying to format the HDD via the format storage option i have done a HDD test and it says (passed HDD test no defects found) any help on this would be much appreciated.
The best way to check the hard disk is to remove the hard disk connect it to a PC (using a drive cradle), and boot the PC into linux and use the built in drive checking and repair capability of the Linux OS.
Alternatively as presumably the HDD was giving issues simply replace the Existing Seagate Pipeline with a new one up to 2TB, Other than swapping the hard drive the process is very simple. The box will auto setup a new HDD (you don’t even lose your recording schedule – as you have done a reset that’s already gone).
I had this with virtually brnad new unit that I bought. I took the hard drive out and then just put it back in again, pushing it in firmly. The problems went away. Seeme to have be a badly seated/loose hard drive?
Sorry, spoke to soon. Can Factory reset + format. Can not format alone. I have tested another similar unit I am using and that behaves the same. I wonder if there was something in the last update,as I have not had this problem with the second Unit before?
I received a replacement one and had exactly the same issue with it
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