Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › HDR 1100s hard drive issue
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Anonymous.
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January 10, 2019 at 6:22 pm #20342
Anonymous
InactiveI saw a listing on ebay today for an HDR 1100S recorder with a hard drive issue. The listing states a known issue where the unit will not recognise a hard drive and mentions some problem with a resistor.
Can anyone shed any light on this?
January 10, 2019 at 6:27 pm #89628grahamlthompson
Participantbatteryman – 1 minute ago »
I saw a listing on ebay today for an HDR 1100S recorder with a hard drive issue. The listing states a known issue where the unit will not recognise a hard drive and mentions some problem with a resistor.
Can anyone shed any light on this?
There’s a very long thread on this issue. At one time Humax did offer a repair for this issue for units under warranty. This of course will not apply to a second hand unit. AfaiK no one other than Humax has been able to fix this issue. I would recommend not buying this unit.
January 10, 2019 at 7:22 pm #89629Anonymous
InactiveSounds like very good advice to me, much appreciated. Do you know of any technical detail on the issue (I’m an ele trical engineer, MIET).
January 10, 2019 at 7:33 pm #89630grahamlthompson
Participantbatteryman – 3 minutes ago »
Sounds like very good advice to me, much appreciated. Do you know of any technical detail on the issue (I’m an ele trical engineer, MIET).
Ditto worked for National Grid for 40 yrs.
It was thought to be a capacitor problem, but customer support told a member it was a resistor. Other than that there is no other information. Incidentally some units started working again after a long period of being powered off. This also includes some of the units that Humax sent back to South Korea for investigation as to the cause of the issue. The early units (including my original first batch of HDR-1000S (touch wood) seem to be immune. It’s on it’s second 2TB hard drive incidentally.
January 10, 2019 at 8:50 pm #89631Anonymous
InactiveThat sounds like electrolytic capacitor recovery with time due to oxide regrowth. This type of capacitor and particularly low grade ones used in low cost manufacturing has been responsible for lots of problems according to articles I have read and a little personal experience. A 9300t I came across wouldn’t read the hard disk although the rest of the system functioned normally. Two “cheap” capacitors in the power supply had failed, replacing them allowed enough current to run the disk and the problem was solved. Am I on the right track for the 1100s?
January 11, 2019 at 8:34 am #89632Anonymous
InactiveThe HDR-1xx0S units both use a sealed external power supply.
Suitable replacement units are available on the internet.
January 11, 2019 at 1:03 pm #89633Anonymous
InactiveI’ve just looked at the separate psu unit for my HDR 2000. If the 1100s supply is similar, my guess is there isn’t much in it apart from transformer/rectifier and there’ll be a regulator and storage capacitors in the 1100 unit. If the storage caps have failed, the supply will work the receiver but won’t have enough current for the disk. That’s how it was on a 9300t; I don’t suppose Humax will tell us the manufacturer’s fix for the 1100.
January 11, 2019 at 2:35 pm #89634Anonymous
InactiveHumax have said it was a component on the motherboard.
January 11, 2019 at 2:58 pm #89635Anonymous
InactiveNothing more specific about component type? Does anyone know if there’s a schematic diagram or service manual for the 1100s? I guess it’s part of the “broken so scrap it” type of electronic goods. I just like fixing things!
January 11, 2019 at 3:54 pm #89636Anonymous
InactiveAs Graham said customer services said it was a resistor. There is no public circuit diagram. Initially units were repaired and returned with recordings intact.
I imagine the current unit swap is simpler to handle, perhaps they are still repairing them, I would think so anyway.
January 11, 2019 at 4:29 pm #89637Anonymous
InactiveA big thanks for all replies, I’m in direct contact with Humax so we’ll see how it goes from here.
January 16, 2019 at 5:22 pm #89638Anonymous
InactiveHi,
I have also posted on here about HDD issues and contacted Humax who advise that they are out of stock for a £56 out of warranty replacement for my faulty HDR-1000S. Guess I am in a long queue!!
While searching the web for repairs/upgrades and general interest I have come across many different ideas about which type of HDD drive to buy as a replacement. I believe the original HDD to be Seagate (not opened my box to have a look as do not want to break the warranty seal when there is a chance of a replacement). I don’t expect the original HDD is top spec. so anyone know which model it actually is and can anyone recommend a good upgrade model to use please?
January 16, 2019 at 5:45 pm #89639Martin Liddle
Participantjohnway – 21 minutes ago »
I don’t expect the original HDD is top spec.
What makes you say that?
January 16, 2019 at 5:53 pm #89640Anonymous
InactiveMartin Liddle – 1 minute ago »
johnway – 21 minutes ago »
I don’t expect the original HDD is top spec.
What makes you say that?
Mass production and the sheer number of reported issues with PVR HDDs by disgruntled owners on the web. Has there ever been a “best HDD & components used” claim/advertisement by manufacturers in the PVR market? I don’t believe so !!
January 16, 2019 at 6:03 pm #89641Anonymous
InactiveI’ve opened a few Humax boxes, freeview and freesat. Older units tended to use Western Digital Green drives. My HDR2000T had a Western Digital Blue video drive (1TB) and I replaced it with a Seagate Pipeline 2TB drive from a SKY box which seems to be working well. I also opened a (looked like) newish PVR9300T last week which had a Seagate Pipeline 500GB drive.
I don’t think PVR useage is particularly demanding of hard drive performance, more important is reliability and noise. I don’t actually know what you mean by a top spec. drive unless you mean a super fast one suited to high speed gaming or other demanding application. I think it’s more a case of a disk drive being suitable for PVR application and data retrieval speed above a certain point is not critical; it may become critical if any 4k PVRs come to market if the broadcasters start transmitting in 4k.
I stand corrected if a hard drive expert disagrees but that’s my understanding of the issue at the moment.
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