HDR 1100s won't play Youtube video at 1080p?

Forum Forums Freesat HD HDR 1000, 1010, 1100S HDR 1100s won't play Youtube video at 1080p?

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  • #20284
    Anonymous
    Inactive

    Hi, my newish HDR 1100s won’t play Youtube video at 1080p?

    I’ve tried adjusting quality on the playing video but it’s max is 720.

    Looked in settings in the app, nowt there.

    The app also seems a little sluggish whilst navigating.

    Reset the app also.

    Unit is connected via a short Cat 5E cable to Virgin 50Mb service.

    #89075
    grahamlthompson
    Participant

    What content are you trying to play ? Some of the on demand services adjust the quality according to your available download speed.

    What download speed do you get with speed test is it actually 50 Mbps ?

    Are you sure the content is 1080p at source ?

    What TV are you using to play back content ? During the HDMI handshake if it reports it can’t do 1080p the box will reduce the resolution to the best quality the TV/display reports it can use.

    If it’s a former HD Ready design it will not support 1080p content (best is 1080i 1920 x 1080 interlaced 50 fields/second or 720p (1280 x 720 at 50 fps).

    A lot of Youtube content isn’t HD at source.

    #89076
    Anonymous
    Inactive

    Hi, thanks for the reply.

    TV is 1080 compliant, the 1100s plays recorded/live 1080 stuff fine.

    My 50mbps is good to, speedtest.net always reports just over 50mbps and 3mbps up.

    My simple cheap media box plays 1080 stuff fine on my TV.

    The Youtube content I test it on is 1080 as checked on my laptop/phone and media box all play at 1080 on them.

    It’s a wierd one!

    #89077
    Anonymous
    Inactive
    #89078
    grahamlthompson
    Participant

    AANDYY – 14 minutes ago  » 

    Hi, thanks for the reply.

    TV is 1080 compliant, the 1100s plays recorded/live 1080 stuff fine.

    My 50mbps is good to, speedtest.net always reports just over 50mbps and 3mbps up.

    My simple cheap media box plays 1080 stuff fine on my TV.

    The Youtube content I test it on is 1080 as checked on my laptop/phone and media box all play at 1080 on them.

    It’s a wierd one!

    There is no live 1080p content on a Freesat box, all HD content is 1080i on a satellite box Netflix will give you a 1080p source (generally 1080p24).

    Only Freeview-HD has some progressive content which can be 1080i ( 25 fps) or 1080p25

    Blu-ray will usuallybe 1080p24.

    The box itself can de-interlace and frame double to create a 1080p50 output from the 1080i source.

    Need an example to determine what the source actually is.

    #89079
    Anonymous
    Inactive

    Thanks Graham.

    Youtube link.

    https://www.youtube.com/watch?v=zEp4GjcXy3o

    #89080
    Anonymous
    Inactive

    Tried adjusting Humax display setting from 1080p to 1080i.

    Youtube app still plays at 720.

    #89081
    grahamlthompson
    Participant

    AANDYY – 2 minutes ago  » 

    Thanks Graham.

    Youtube link.

    https://www.youtube.com/watch?v=zEp4GjcXy3o

    I will try and have a look at what the actual video is and also see if my HDR-1000S reports 1080p when played back tomorrow. Mine is set to convert all input to 1080p50.

    I can also connect my 1080p laptop to my TV to see what the TV reports.

    #89082
    grahamlthompson
    Participant

    AANDYY – 2 minutes ago  » 

    Tried adjusting Humax display setting from 1080p to 1080i.

    Youtube app still plays at 720.

    Very strange – it should scale the input to your settings. I take it that that you are using the built in Youtube app on the box ?

    Is it any different if you set up playback using a smartphone or tablet and pass the stream to your box using the TV icon ?

    #89083
    Anonymous
    Inactive

    No change, tried all that earlier before resetting the app and trying as a ‘guest’.

    https://drive.google.com/open?id=1XXOsA_32Vk5zkfpbHK7eSMoSVRdSyjj-

    https://drive.google.com/open?id=1s10-a49LB9CANnWM_vfDUZVGka2_6zPb

    Also I’m using the inbuilt Humax Youtube app.

    #89084
    Anonymous
    Inactive

    I will try and have a look at what the actual video is and also see if my HDR-1000S reports 1080p when played back tomorrow. Mine is set to convert all input to 1080p50.

    My Humax only has the option for 1080p or 1080i.

    #89085
    grahamlthompson
    Participant

    AANDYY – 16 minutes ago  » 

    I will try and have a look at what the actual video is and also see if my HDR-1000S reports 1080p when played back tomorrow. Mine is set to convert all input to 1080p50.

    My Humax only has the option for 1080p or 1080i.

    It should have from memory all the SD options from 576i up to HD. Can’t check till tomorrow.

    1080i is 1920 x 1080 interlaced 50 field/ second upper field first 25fps (as broadcast so no option is required for a HD channel source

    so nothing to change). ). 1080p is de-interlaced to produce a intermediate 1080p25 stage and frame doubled to create a 1080p50 output. So the two options are all you have.

    Setting 720p should downscale to 1280/720 (if not already 1280 x 720) and create 50 fps.

    If the source isn’t 16:9, the vertical resolution may be reduced from 1080 to create black borders top and bottom to preserve the wider than 16:9 format.

    You will normally only see this on downloaded video content.

    Basically these are the standard

    #89086
    grahamlthompson
    Participant

    My TV info says content is 1080p50Hz 16:9. Stream cast from Galaxy Tab S7 to HDR-1000S.

    Unfortunately the G2 boxes lack a original resolution setting so you can’t over-ride the scaler resolution you have set in the box settings.

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