Freesat problem

Forum Forums Freesat HD FOXSAT HDR Freesat problem

  • This topic has 57 replies, 4 voices, and was last updated 7 years ago by Anonymous.
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  • #20181
    Anonymous
    Inactive

    My freesat has just started to give me problems after nearly 12 years have trouble free performance.

    After turning on it plays the channel it’s on, and when I select an option, nothing happens. The remote flashes ok. After several minutes it then performs the action requested. And then does not respond to another selection, and this goes on and on. The suddenly reboots, and the same sequence happens.Sometime the picture freezes, but the sound goes on !

    Any ideas ?

    #88307
    Anonymous
    Inactive

    First try a reset to defsult (factory reset) – this will loose your recording schedule but not your recordings.

    I think it must be around 10 years old rather than 12 but both are excellent ages for A PVR.

    How frequent are the reboots? I ask because the Foxsat uses a static buffer file to records whatever you are watching and this can become corrupt. It is possible with the custom firmware addons to rename it so that the system recreates it elsewhere on the drive, otherwise a hard-disk reformat will recreate the file in the same location. Try the reset first.

    #88308
    Anonymous
    Inactive

    I am unable to get to the reset option, unless there is some magic startup combination I am unaware of.

    I can only get so far in the menu and then it just hangs up. Perhaps if I wait it might allow me to continue and evntually get there, I don’t know.

    #88309
    Anonymous
    Inactive

    No magic sequence – but if all else fails – disconnect the unit from mains, wait 5 mins then open unit and disconnect hard-disk power and SATA connectors. Repower and try again.

    If this works then it points to the timeslip buffer file or disk corruption..

    #88310
    Anonymous
    Inactive

    I have decided to buy a new HDR-1100S, which has arrived and now installed. First thing I wonder, if there is any custom firmware as in the previous HDR ?

    And secondly I am going to try your suggestions, in the near future.

    #88311
    grahamlthompson
    Participant

    sloppyjoe – 1 day ago  » 

    I am unable to get to the reset option, unless there is some magic startup combination I am unaware of.

    I can only get so far in the menu and then it just hangs up. Perhaps if I wait it might allow me to continue and evntually get there, I don’t know.

    open the case and disconnect the Hard drive power and data connections. Does the box boot up as a non recording box ?

    #88312
    Anonymous
    Inactive

    sloppyjoe – 12 hours ago  » 

    I have decided to buy a new HDR-1100S, which has arrived and now installed. First thing I wonder, if there is any custom firmware as in the previous HDR ?

    And secondly I am going to try your suggestions, in the near future.

    The HDR-1100S is well locked down, so no custom firmware.

    You will find the U.I. very different as it was specified by freesat rather than Humax.

    #88313
    Anonymous
    Inactive

    grahamlthompson – 14 hours ago  » 

    sloppyjoe – 1 day ago  » 

    I am unable to get to the reset option, unless there is some magic startup combination I am unaware of.

    I can only get so far in the menu and then it just hangs up. Perhaps if I wait it might allow me to continue and evntually get there, I don’t know.

    open the case and disconnect the Hard drive power and data connections. Does the box boot up as a non recording box ?

    The box does indeed boot up and responds to the remote, all except the media button ! I tried to install a usb device and it says it’s connected but the message stays on the screen and does not go away.

    I did a factory reset and all went well. It did not take away the custom firmware which I am pleased about.

    So is it the hard drive ? and what about the media button. Is this because there is no hard drive ?

    Much appreciate your support

    #88314
    Anonymous
    Inactive

    You should have mentioned you have the custom firmware earlier.

    There is a utility which could solve your problem called I think diskfix – Graham can you post the instructions please.

    Reconnect the hard disk and power and see if you can access the hung unit with telnet. This might be possible as the custom firmware starts before the Humax application.

    Yes all the media is on the disk for so no Media is possible.

    #88315
    Anonymous
    Inactive

    I just tried to telnet, but is complains it cannot connect on port 23.

    I can ping it..

    #88316
    grahamlthompson
    Participant

    sloppyjoe – 40 minutes ago  » 

    I just tried to telnet, but is complains it cannot connect on port 23.

    I can ping it..

    Have you enabled telnet on your PC ?

    https://www.technipages.com/windows-10-enable-telnet ?

    Have you installed the telnet package on the Foxsat ?

    Maintenance Mode was introduced with v4.0.9 release of the firmware. In this mode the Foxsat-HDR is booted with bare minimum processes running. i.e. No set top box functionality.

    This provides maximum memory resources to the partition check utility and allows hard disk partitions normally in use to be unmounted for checking.

    Partition check and repair is facilitated by a suite of binary tools, plus a helper script to do the hard work for you.

    This version contains a recompiled linux kernel which has swap file support enabled. Thus providing the additional virtual memory resources required when checking the larger disk partitions.

    Also, the embedded busybox multi-call binary has been recompiled to provide applets for the mkswap, swapon, swapoff, tune2fs, and e2fsck utilities. Standalone versions of debugfs, dumpe2fs, and badblocks are also included. It is outwith the remit of this document to explain the function of each of these utilities. If you require additional information I suggest you Google for ‘linux’ followed by the name of utility.

    To enable maintenance mode it is simply a matter of opening a telnet session and entering the ‘fix-disk’ command.

    The Foxsat-HDR will then display some information about the utility, after which a reboot into maintenance mode will be initiated.

    Once rebooted, re-open a telnet session and enter the ‘fix-disk’ command once again. Then sit back for an hour or so while it does it’s magic.

    A log file of e2fsck partition checking operations will be created at /mnt/hd1/fix-disk.log. This can safely be deleted.

    Linux gurus can initiate maintenance mode manually by entering the command ‘touch /usr/data/.MAINTENANCE_MODE’ then rebooting.

    All of the above mentioned utilities are then available to you should you wish to perform partition checking without the aid of the ‘fix-disk’ script.

    A second reboot restores the Foxsat-HDR to normal set top box operation.

    #88317
    Anonymous
    Inactive

    Telnet is enabled on my pc and I am quite certain telnet was installed on the HDR. Perhaps I could try installing it again to make sure.

    #88318
    Anonymous
    Inactive

    I cannot connect with telnet, so I am going to buy a new HDD, and this is what I have chosen. Does it seem ok ?

    Seagate ST2000VM003 Pipeline HD 2 TB 3.5-Inch Internal Hard Drive

    #88319
    grahamlthompson
    Participant

    sloppyjoe – 56 minutes ago  » 

    Telnet is enabled on my pc and I am quite certain telnet was installed on the HDR. Perhaps I could try installing it again to make sure.

    Can you open the Webif using a browser. ?

    Did you have a ftp package. Can you login to the box using Filezilla. Was Samba installed. If so can you see the Foxsat in the Network option in Windows file explorer ?

    #88320
    grahamlthompson
    Participant

    sloppyjoe – 56 minutes ago  » 

    Telnet is enabled on my pc and I am quite certain telnet was installed on the HDR. Perhaps I could try installing it again to make sure.

    Can you open the Webif using a browser. ?

    Did you have a ftp package. Can you login to the box using Filezilla. Was Samba installed. If so can you see the Foxsat in the Network option in Windows file explorer ?

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