5000T wired network connection not working

Forum Forums Freeview HD FVP 4000T, 5000T 5000T wired network connection not working

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  • #20153
    Anonymous
    Inactive

    I’ve plugged a known good cat5e cable into the LAN port of my FVP-5000T and tried to configure the wired connection, but get a message saying that the wired connection has failed and the connection reverts to wireless/WiFi.

    Could it be that RF intererence from the adjacent HDMI cable could be affecting the cat5e connection?

    #88015
    Anonymous
    Inactive

    What have you plugged the other end into?!!

    #88016
    Anonymous
    Inactive

    pigolato – 30 minutes ago  » 

    What have you plugged the other end into?!!

    lol – sorry – my router. The same cables were used to plug a couple of Raspberry Pi boxes into the router and all worked fine.

    #88017
    grahamlthompson
    Participant

    In your router set up is the DHCP server turned on ?

    In the router list of connected devices can you see the 5000T MAC address ?

    If so add it to the reserved address list so it always uses the same IP Address.

    In the box settings Network Diagnostics what IP address etc has the box got ?

    Which port in the router network switch have you connected the cable to ? ( make sure it’s not the out socket for a seperate WiFi Router when the router is set to modem mode.

    Unlikely to be HDMI cable interfrence, RF emissions from HDMI are in the UHF TV bands.

    Can you ping the box address in a command window ?

    #88018
    Anonymous
    Inactive

    Well, I tried the usual tests and found that the connection between the RJ45 sockets and the patch panel was duff. I checked the cables to see if they were fine but the cable tester reported that 2 or 3 pins weren’t receiving any signal, so I replaced the RJ45 modules (very fiddly and unwelcome job), re-tested, and after re-punching down a couple if the wires in the cat5e cable, got it all working.

    Thanks both for your help.

    #88019
    grahamlthompson
    Participant

    giskard – 4 hours ago  » 

    Well, I tried the usual tests and found that the connection between the RJ45 sockets and the patch panel was duff. I checked the cables to see if they were fine but the cable tester reported that 2 or 3 pins weren’t receiving any signal, so I replaced the RJ45 modules (very fiddly and unwelcome job), re-tested, and after re-punching down a couple if the wires in the cat5e cable, got it all working.

    Thanks both for your help.

    Good news all my kit uses a single cat 5 back to the router with a single cat t5 with a 10 input network switch. Everything works with no problems. Only a Chromecast is WiFi connected.

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