FVP4000T.Remote Control Problems

Forum Forums Freeview HD FVP 4000T, 5000T FVP4000T.Remote Control Problems

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  • #20117
    Anonymous
    Inactive

    Early this year I reported to Humax intermittent remote control.

    This was within my extended warranty.

    It took many weeks before receiving a reply from them. Then some time for them replying taking me through re-setting my remote.

    They are now saying my first request was last month August which is wrong. It does not make sense to ask for warranty replacement knowing I was out of warranty.

    Unless they reconsider !!! my next PVR purchase Humax won’t be on my list.

    #87739
    Anonymous
    Inactive

    At least you received a reply. I emailed them about a month ago about my remote – admittedly out of warranty – which I believe to have been part of an original faulty batch. I never got a reply.

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