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Whenever I now turn my Humax on there is no sound and I have to turn it off and on at the mains to get any sound and I have to do this everytime I turn it on.Can anyone advise on what I can do.Thanks
blueman – 1 hour ago »
Whenever I now turn my Humax on there is no sound and I have to turn it off and on at the mains to get any sound and I have to do this everytime I turn it on.Can anyone advise on what I can do
What software version is your box using? There was a recent software update intended to fix this issue.
Will check the software now and come back on here with the info.
The software version is UKTFC1.01.18
I did a search for for new software but none found.
blueman – 31 minutes ago »
The software version is UKTFC1.01.18
I did a search for for new software but none found.
How did you search? Are you aware that Over the Air broadcasts of software updates have been discontinued? The latest version is 1.01.20 and the release notes say ” HDMI No Sound Issue is fixed.” so I think this would be worth you installing. Either connect the box to the Internet when it should (I think) find the update or download it from https://uk.humaxdigital.com/support/?product_id=1185&curr_page=sw_release Let us know whether it fixes your proble.
Thanks for the reply and no I did not know I could get my updates over the air.A couple of questions I tried to download the software and got this message after waiting foe about five minutes,This page isn’t working.uk.humaxdigital.com is currently unable to handle this request HTTP Error 500.I see I need to to install it onto a USB pen but it needs to be in Fat32 format.My box is not connected to the internet and have not got a long enough ethernet cable to reach from the router.Any ideas.Thanks again
blueman – 7 minutes ago »
I tried to download the software and got this message after waiting foe about five minutes,This page isn’t working.uk.humaxdigital.com is currently unable to handle this request HTTP Error 500.
Just tried and it downloaded for me almost instantly. I suggest you try again; if not send me a PM with your emaill address and I will send it to you.
I see I need to to install it onto a USB pen but it needs to be in Fat32 format.
Correct. Be careful about formatting a USB stick under Windows 10 as I suspect it may use a GUID style partition table which won’t work on the Humax. I keep a small capacity old USB drive specifically for upgrades.
My box is not connected to the internet and have not got a long enough ethernet cable to reach from the router.
You could temporarily move the Humax to next to the router so you can use a short cable and leave it for a few hours.
blueman – 49 minutes ago »
no I did not know I could get my updates over the air.A couple of questions I tried to download the software and got this me
You can’t
My OS is Windows 7 and will tey and download it again
I have just downloaded it and got the attached message.
Why did the attachments not go through
blueman – 10 minutes ago »
Why did the attachments not go through
Don’t know; hopefully a moderator will explain. What was the text in the message?
The update is now available on the Humax UK website:
Hi Martin still having a problem so if I send you a PM would you sent me the link to install it.My memory stick is in Fat32 format.It is one of the ones I use in my car as it does not have a CD player.Would I once I have installed the software delete it from the memory stick.
blueman – 34 minutes ago »
Hi Martin still having a problem so if I send you a PM would you sent me the link to install it.
Yes of course.
Would I once I have installed the software delete it from the memory stick.
Yes once it is installed you can delete it.
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