Unresponsive + Other issues

Forum Forums Freesat HD HDR 1000, 1010, 1100S Unresponsive + Other issues

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  • #20027
    Anonymous
    Inactive

    I have included a list of issues with my Humax HDR1100S since it was installed August 2017. Is the frequency of issues normal or have I had a ‘bad’ stb?

    #87097
    Anonymous
    Inactive

    The problems with switching on may suggest a HDMI-CEC issue. Most TV’s allow this to be switched off. Brand names for HDMI-CEC:

    https://myhumax.org/forum/topic/hdmi-cec-known-as-by-manufacturer-3

    I had the same problem with my Philips, Barry with a different Philips model had no problems. It seems that differing implementations of the many levels of the speciation can cause problems.

    #87098
    Anonymous
    Inactive

    It is not the TV that won’t switch on; it is the Humax box. The TV always switches on. Are you suggesting that switching off the CEC will fix the problem with switching the Humax on?

    Incidentally when I try and open my own uploaded pdf file I get an error message “Sorry, download is restricted” so I hope everyone else can read the pdf I uploaded. You must be able to read it or else you would not have been able to post your answer but it is weird that I can’t read my own uploaded file.

    #87099
    Anonymous
    Inactive

    I should have emphasised that when the Humax cannot be switched on the power button on the box (as well as the remote power button) does not work so I can’t see how CEC would stop this working. Is it the CEC connection that is ‘confusing’ the box?

    #87100
    Anonymous
    Inactive

    I’ll try disabling CEC anyway. I have only one other device connected to the TV via HDMI so it easy to switch between them manually and I rarely use the second device. Thanks, I’ll see how I get on.

    #87101
    grahamlthompson
    Participant

    Justintime – 26 minutes ago  » 

    I’ll try disabling CEC anyway. I have only one other device connected to the TV via HDMI so it easy to switch between them manually and I rarely use the second device. Thanks, I’ll see how I get on.

    Disconnect the HDMI cable, now see if the box will boot.

    #87102
    Anonymous
    Inactive

    I have now switched OFF CEC and ‘Power off Link’ (PoL) on my Panasonic TV. I then turned OFF at the wall switch, waited 2 minutes and then turned back ON at the wall switch. TV settings show that CEC and PoL are both OFF.

    Re your “Disconnect HDMI cable” advice how will I see anything at all on the TV screen to check if the box has or has not booted? Am I missing something here?

    #87103
    Anonymous
    Inactive

    Justintime – 2 hours ago  » 

    I’ll try disabling CEC anyway. I have only one other device connected to the TV via HDMI so it easy to switch between them manually and I rarely use the second device. Thanks, I’ll see how I get on.

    yes HDMI-CEC puts the TV in control.

    #87104
    grahamlthompson
    Participant

    Justintime – 2 hours ago  » 

    I have now switched OFF CEC and ‘Power off Link’ (PoL) on my Panasonic TV. I then turned OFF at the wall switch, waited 2 minutes and then turned back ON at the wall switch. TV settings show that CEC and PoL are both OFF.

    Re your “Disconnect HDMI cable” advice how will I see anything at all on the TV screen to check if the box has or has not booted? Am I missing something here?

    Either put your ear to the box to listen if the HDD is running or add a temporary analogue connection to the TV (No problem with the earlier 2 boxes as they both have a front panel display).

    Failure of the HDD can stop the box booting, if out of warranty disconnect the HDD connectors. If the box boots OK a new HDD will likely sort out the issue.

    #87105
    Anonymous
    Inactive

    I’ll see how I get on with the TV CEC setting OFF.

    The box has a two year warranty (because I registered it) with a 6 year “Supercare” paid-for warranty from “RicherSounds” where I bought the box from so, if the HDD has a developing problem, hopefully it will develop further in that time and I can get them to fix it free.

    Thanks for all input.

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