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Bought a PVR 5000-T a few weeks ago to go in new extension, we’ve had Humax PVRs before with no problems, but this one is awful, the picture continually breaks up. I phoned humax and they emailed me a copy of a factory reset, still no good, I phoned a couple of days later and was told that the rowledge transmitter was being worked on and would be ok by May 3rd and sent me an email for manual tune and to factory reset after 3rd May.
Still no good and I have to admit I’m getting somewhat fraught.
Chris
saab9002 – 41 minutes ago »
Still no good and I have to admit I’m getting somewhat fraught.
It sounds as though there is a signal strength or quality issue. What is the signal strength and quality as reported by the Humax?
Martin Liddle – 10 hours ago »
saab9002 – 41 minutes ago »
Still no good and I have to admit I’m getting somewhat fraught.
It sounds as though there is a signal strength or quality issue. What is the signal strength and quality as reported by the Humax?
It certainly sounds like the issue is with the coax and/or fittings going into your “new” extension. Have you tried the Humax in the house where you can be somewhat more confident that the signal is good?
SSThing – 3 minutes ago »
It certainly sounds like the issue is with the coax and/or fittings going into your “new” extension.
I think we need to be told what the signal strength and quality are before going further. If it is signal strength it could be too much signal or too little.
You may still have problems next week according to planned engineering works listed on Digital UK website….if of course you meant Rowridge
Picture breakup is a signal quality problem and not a problem with the box.
Don’t use “standard brown” TV coax with braided shielding for Freeview as it is next to useless. Use “foil sheathed” or “satellite” coax instead.
JohnH77 – 5 minutes ago »
Picture breakup is a signal quality problem and not a problem with the box.
Not necessarily; it could for instance be a hard drive problem.
We’ve had an aerial man in to check the signal and he said it was very strong, the same aerial feeds another tv and that’s fine, this all started when we “upgraded to a 5000 from the original humax of 6 six yrs old !
regards Chris
The signal could be too strong and be overloading the front end causing the breakup. You could be getting reflections causing interference. The signal strength could be high but the signal quality could be low.
It is essential that you find out
a) what is the signal strength, and
b) what is the signal quality, and
c) is the signal quality stable or does it vary.
Until you do everything is guesswork. Check under Settings.
Have you checked that the box autotuned to the correct transmitter, not a more distant one?
A1944 – 14 hours ago »
Have you checked that the box autotuned to the correct transmitter, not a more distant one?
Hi A1944,
how do I do that?
regards Chris
You need to select BBC1 SD (0001), if that is one of the weak channels, then go to Settings, Channel Settings, Signal Test.
Just to the right of “Tuner 1” should be the channel number (CHxx). For Rowridge that should be 24. If it is something else, report back here and we can try to work out which transmitter it is trying to use.
Also, you can report back the two readings it is giving for Strength and Quality (even if it is 24).
Examples of other channels you could check if BBC1 SD is OK are:
ITV 0003 should be CH27
Drama 0020 should be CH25
Dave 0012 should be CH22
Yesterday 0019 should be CH28
BBC 1 HD 0101 should be CH21
BBC News HD 0107 should be CH55
CBBC HD 0204 should be CH56
Reception of the last two is very much dependent upon a suitable aerial being in use since the recent retune which brought Ch55 and 56 into use and which are outside the range of many existing aerials.
Bear in mind, this is all based upon the assumption that you should be using the Rowridge transmitter on the Isle of Wight. If you are in a different part of the country, then could you clarify please.
A1944 – 7 hours ago » Bear in mind, this is all based upon the assumption that you should be using the Rowridge transmitter on the Isle of Wight. If you are in a different part of the country, then could you clarify please.
I note from your profile that you are in Eastleigh, so the Rowridge information should be valid.
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